Nice rooms. Good ammenities and clean. Very friendly housekeeping. Staff is professional. We had a nice stay.
Very clean rooms, wonderful continental breakfast, and friendly staff. The rooms and lounge area have a comfortable atmosphere.
Beautiful facility. The place was clean and quiet. Beds were comfortable. Located convenient to I-94 and Hall Road. Of all the other facilities in the area, I think it's one of the nicest hotels.
I would give a full five stars but I am not a fan of the requirement to have a separate card to turn the power on. I've never seen that before and find it ridiculous. Also, the mattress is very firm.
Great staff, clean & well maintained both interior as well as outdoor. Comfortable well appointed accommodations, free breakfast bar (staffed). Nice room selection, indoor pool, fitness & business centre, handicap parking, 24/7 coffee bar, plenty of T.V.'s for those "inclined" 2 view, free WiFi for guests. Baggage carts available.
The room was fine, the front was friendly and available, the breakfast was as expected. Unfortunately on this particular stay there were issues with my room charges, and I was inadvertently charged 3 nights for my 2 night stay. I was told the manager would fix it, and I would receive an email confirmation and a phone call. The front desk called me back to tell me it had been resolved (not the manager as I requested), and I never received a confirmation email. These things take time to reimburse, which I understand, and as of right now it has been 7 days since I checked out, and I have yet to be refunded.
Met friends there to get ready for a wedding. The room was very clean and the front desk associate was accommodating when we needed some information. The coffee in the lobby was fresh and there was a variety of brews and creamers. All in all a nice hotel and would definitely consider them if I needed to stay in the area.
We had an issue just after we checked in. There was an empty water bottle under the desk, which by itself wasn't too bad. But when I put stuff on the night stand I looked over and the shampoo, conditioner and bar of soap had been used and were laying on the side of the tub and the jacuzzi tub was still wet. We informed the front desk who gave us a slight discount on our second nights stay but needless to say I wasn't going to use the jacuzzi tub since it hadn't been cleaned and that kind of weirded me out. This is the first time we have ever had an issue at a Hampton. And we always stay at Hampton on our business and pleasure trips.
Military discount is impressive. Nice hotel, nice room. Shower was fabulous, however, for the price per night, there wasn't a fan in the bathroom. Otherwise, stay was great. Kathy on afternoons, then again in the early morning, was exceptional in her knowledge, I wonder if she gets any time off Would have given it a 5, but the lack of a bathroom fan just irks me!
It was a very nice hotel. We had a room with a king size bed, it was very nice and clean. Staff was incredibly friendly. Overall a wonderful experience and we would go back.
New building in a new development area. Very nice new rooms. No free Wi-Fi unless you are a Hilton rewards member. You have to place your room key card in a dock near the main light switch if your want the entrance over head light and bathroom light to stay on, this was explained to us at the front desk as some kind of energy efficacy thing. All other lights work with out the card though. Slight annoyance but no big deal for the price/quality
Free Wi-Fi is unreliable. One can pay five by is a night to presumably get reliable Wi-Fi, but it's 2017.
I ended up having to spend 2 months here and every day was more pleasant than the next. Every morning the breakfast was great and fresh, and my room was clean when I got back. I am truly amazed at the friendliness of their employees and genuine interest in people's travels. Won't be able to find a better place to stay anywhere near this location.
Great experience by a great staff that worked to get me in at the last second.
I was traveling and didn't think all the hotels would be booked up.
Really the last place I called on and they worked to get me in. Upon arriving I thought I would prepare for an uncomfortable nights sleep but to my surprise, the bed was very comfortable and the room was extremely clean. Every thing looks brand new.
I want to personally thank Dell the hotel manger for doing everything to help make my acomidations outstanding and going the extra mile.
Definitely will be my first choice when I come back in town.