Traveling with myself, husband, and child. I love the room we are in. Lots of space, whirlpool (best part of the room), good lighting, good staff, good food. Everything is good a perfect star rating except the bed. I'm currently writing this while laying on the floor because my back hurts so bad form the bed. It's lumpy and hard and soft at the sametime, really needs to be replaced. Also the hotel has just put covers over it to make it better, which just makes it worse. To the owners: just buy another bed, so being cheap. This alone makes me want to never come back here, one star. Overall great just a Terrible bed in room 202.
Everything at the Hampton Inn was great! The bed was comfortable, the room was clean, the breakfast had a hot waffle maker (which I am a big fan of). I look forward to coming back in another month or two for when I am working in the area again.
Staff was friendly and very accommodating. Nice clean beautiful rooms. Great experience!
Everything was very clean. Staff were professional and friendly. The breakfast bar was well-stocked with fresh and tasty food. I love the fact that the in-room coffee maker uses disposable cups instead of a carafe. I really enjoyed my stay and hope to use this particular hotel again very soon.
I canceled my reservation after a friend postponed his wedding. I got a confirmation email with information stating that I would be out money but I could receive some of my prepaid deposit on the room. In the end after speaking with the manager, not only did they keep all the money for the room totaling over $400, but they also gave the room away. They were in no way helpful or kind when it came to helping the customer out. They just want you're money. Do not try to book in advance with these people!!!!! They were rude I give them no stars!!!! BEWARE !!
Great service, amazing staff (90% of them). Stay was really good. Staff helps instantly as soon as you need help. I would recommend this hotel in a heartbeat.
We normally stay at this hotel when we come to town. This visit was the worst visit we have ever experienced at a hotel. We tried three different rooms and each room was dirty. I had the front desk person come to see the rooms and they offered only to move us once more. The first room floor wasn't vaccumed and the tub had hair all in it. The second room floor wasn't vaccumed. At this time I told the front desk person to come and check for themselves so they knew I wasn't just complaining. The third room smelled funny and the toilet had brown stains on it. I normally love this hotel and talk great things about it but if this is how it is going to be from now on then I will no longer subject my family to this dirty place.
Super nice rooms and comfy bed! Nice pool and area to hang out at rest if hotel. Better get the breakfast early or it will be gone. Out of Coffee at 0700. I ended up brewing in the room but all in all nice place with great staff!
Terrible Experience. I paid $171 for my room and checked in to get some work done. The internet was so slow, I kept getting disconnected. When I went to the front desk they told me that's what happens when a lot of people are using internet at night. As a business traveler it is imperative that I be able to do my work and I found it impossible. Since I was waiting for the internet to speed up, I decided to open a bottle of wine I had packed. I took it to the front desk and asked them if they could open it. They said they didn't have a bottle opener. I asked, "seriously"? They said they gave it to a guest one time and it was never returned. They said they get guests asking for one every week! Wellthere is a Kroger next to the hotel so I don't know why someone wouldn't spend $2 and keep it at the desk. I mentioned that the the employees and pointed to the sign on the counter that said they were 100% committed to making me happy. She then corrected me and told me that policy is outdated and they don't actually guarantee 100% money-back. I said I didn't read or even ask for my money back but thought that a Hilton property might want to invest in a bottle opener. She showed me a can opener and then tried to stab my cork with a pair of scissors. I told her to stop because neither the can opener or the scissors were going to work. Then she suggested that I wrap the bottle in a towel and beat it against the floor and that should cause the cork to pop out. Good grief!!!!!!!
Friendly and helpful staff! Rooms were nice, breakfast was good
Exceeded expectations. Everything is nicely decorated and modern. Rooms are very comfortable. Breakfast has several nice options. Staff is very friendly.
Nice place. Staff was friendly, let me borrow a phone charger from the lost and found. Other than that. Typical Hampton Inn.
Friendly staff. Awesome breakfast!!! Of all the places I've stayed this one has the absolute best breakfast. Clean rooms. Beautiful pool, at night water glows purple.