Name: Hampton Inn Austin/Oak Hill
Address: 6401 West US Hwy 290, Austin, TX 78735, USA, US
Telephone: +1 512-891-7474

Hampton Inn Austin/Oak Hill is a lodging, located at 6401 West US Hwy 290, Austin, TX 78735, USA. They can be contacted via phone at +1 512-891-7474, visit their website www.hilton.com for more detailed information.

Location :

6401 West US Hwy 290, Austin, TX 78735, USA

Contacts :

Added by Jopie, at 21 November 2022

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Blessedup

26 March 2023

I suffer from severe anxiety and panic attacks.

They helped me with every request and didn’t make me feel bad for asking a bunch of questions.

If you ever need a place to feel safe.
This is the best hotel on earth
Marsha Turner

19 March 2023

Normally this is a fantastic place to stay. Unfortunately we just visited during a time of major road works. I would recommend looking into the status of the construction before booking your stay here.
Paula Wilson

25 January 2023

My stay was very good. The young man, Larry, who made the reservation, check me in and checked me out of the hotel, was the best thing at the Hampton Inn. Larry, represents the hotel very well. He went beyond his duties to make sure I had a wonderful stay.
Lechon Kirb

09 January 2023

"I was extremely disappointed with the staff at the Hampton Inn in Austin, Oakhill. The staff were rude, argumentative, and unprofessional, lacked any sense of candor, and genuinely seemed like something you would see in a bad movie.

For context, my wife traveled to Austin on a business trip, and I was recommended by a colleague that she should stay at this hotel.
I couldn't go because I was in Pennsylvania, visiting my mother in the ICU unit at Passavant hospital. I told the representative I wouldn't be there because my mom was being taken off life support, and it would only be my wife checking in.

I mentioned this to the worker on the phone because I wanted to know if my wife could use my military discount if I booked the hotel for her and sent them a copy of my military id via email, as they requested. "There

After her check-in, I received a call from the front desk, stating that they could no longer give us the military rate because she didn't present the ID.

I was confused by this because they asked me to send a copy via email, which they now had on file, but the representative was unwilling to listen. I asked to speak with the manager and she was even more uncooperative and downright disrespectful.

I continually asked if I could explain myself, and let them know they have my ID on file, but the woman threw a tantrum and said my wife has 30 minutes to leave their hotel and we just paid for 5 days.
It was easily the worst hotel experience I've had in 42 years, and I wouldn't recommend anyone stay there.

I have a long list of colleagues that come to Austin and work in this area, and it's a shame for military families to be treated with such disregard.

I would not recommend this hotel to anyone, as the poor level of professionalism and candor from the staff was unacceptable. "There are many other hotel options in the area, and I would suggest looking elsewhere for a more enjoyable and customer-focused stay."
Cynthia Valdez

28 November 2022

I booked the room for my in laws to stay while they visited during the Thanksgiving holiday. They enjoyed their time at the hotel. The GM Crystal was very accommodating. They as well enjoyed the free breakfast that the hotel provided. Definitely will book here again!