Not going back. Took my vehicle in for vibration in the front. Was told they had the tires balanced and test drove it up to 70 mph. As soon as I got on the interstate the next day the vibration was still there. Ended up being a tire that was separating. The irritating part is that when I called to discuss resolving my complaint Greg hung up on me.
Greg and Barbie were incredibly helpful and understanding of our situation. My husband and I were passing through Champaign in our old 96 International bus and had been having problems with overheating and leaking coolant. Rush Truck is one of the only places we knew of that deal with our particular vehicle but they are always reluctant to give us straight answers, part numbers, reasonably priced service, etc. Obviously this can pose a problem when you're traveling cross country in a less-than-reliable bus. Greg and Barbie were more than happy to answer our questions, identified the problem almost immediately (we've had this issue looked at several times since Oregon state), were very reasonably priced, and had us on our way in much less time than expected. We are very grateful to have found them!
Happy customers
I would recommend Gregs to anybody ! I was traveling threw town and had a brake issue with my truck he got me right in and diagnosed the problem. When the parts couldn't get there from the dealer that day he rented me his personal truck! I was able to get my job done thanks to Greg himself
I'm extremely happy with the quality of repair at Greg's. My 2004 Toyota Sienna AWD was having disturbing issues with the steering - it was a high pitch squealing sound when I turned the wheel. I also had issues with the check engine and VSC light being constantly lit on my dash. I've brought this car to the Toyota dealer and they didn't have a solution for it, Greg was able to fix this issue! The customer service and communication was good. Barbie let me know what was going on after the diagnostic and what needed to be repaired. The final repair ended up being higher than quoted originally but I understand that mechanical automobile issues can take more labor than anticipated. Most importantly, the issue I brought my car in for was fixed. I am happy that they provide a 2-year / 24,000 mile warranty with the parts they install as well! Would recommend Greg's to anyone!
Amazing shop friendly staff
This guys are not working with napa auto parts, even if u been told so ( that's what happened to me) I he'd my hydraulic pump replaced and it was fast and cheap, but I been told that they are napa partners, and I one week later my pump broke up again (that's happens with new parts) so I have to pay for pump again.
Swift, honest and fair. Had timing belt, water pump, fan clutch, idlers, tensioner and drive belts replaced. They delivered spot-on to estimate. Will use them again and recommend them highly.
I sure wish I could figure out how to put no stars or negative stars cause that's about what these guys deserve. Horrible at diagnosing a problem. All they done was throw parts at it hoping that fixed the problem or hoping it would magically go away itself. Don't take your automobile to this shop if you want it back repaired. Also it took over a month and a half to get it back with NOTHING fixed and several thousand dollars down the drain. This kind of aggravation is really bad for people that use their trucks to make money and provide for their families. Anyways, negative 5 stars for them.
Stressed and with bad damage to the rear passenger side of my hatchback, I showed up and these guys helped. I'd kissed a dumpster with my brand new (to me) car without collision insurance. Two windows, their frames and the quarter panel took a crunch. Greg's kindly cleaned up the glass and patched it until a salvage door could arrive; the patch lasted through a 10 inch snowfall. The replacement door (I ordered and they installed) is watertight and functions well. My bad week ended to an unexpected positive experience-- authentically pleasant. Already went back for new tires; Greg also helped me sort things out with my retired ride. The work's good, personable, honest and affordable. Mechanics here are really into it: expect to see semi trailers, trucks, cars, motorcycles and classics.