Name: Grand Rapids Station
Address: 440 Century Ave SW, Grand Rapids, MI 49503, USA, US
Telephone: +1 800-872-7245

Grand Rapids Station is a train station, located at 440 Century Ave SW, Grand Rapids, MI 49503, USA. They can be contacted via phone at +1 800-872-7245, visit their website www.amtrak.com for more detailed information.

Location :

440 Century Ave SW, Grand Rapids, MI 49503, USA

Contacts :

Added by Jopie, at 02 August 2016

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Jeff Reuteler

16 September 2017

Some of the reviews listed are not even for the Grand Rapids Station. The Grand Rapids Station is service by The Rapid as far as snow clearing. Another person talked about rude employees. There is only one. This person is to keep dorway clear of passengers standing in the way. They are also there to make sure those with business class and families board first. In my last use of ststion there were several people who did not listen or follow the instructions of the station person. The train crew does not communicate with passengers in the station. The station is clean and well lit. Since there is one train daily once gone there is no need to keep station lit. It is nice that The Rapid does not use stayion as a shrine to former US Rep Vern Ehlets. The thing I miss are the historic photos of railroadings past in Grand Rapids area.

Another person complained about their experience with sleeping car. There are no trains that use Grand Rapids that have sleeping car accomidations.

This is a new station and it is better then old. Well lit, ample free parking, and very clean. Please follow direction of station personnel as well as train crew and you will have a pleasant journey.
Kaitlyn Smith

10 August 2017

Not to happy with Amtrak honestly. First ride I took my attendant was very rude. When I asked for blankets he reached over me and threw them on my lap. I do expect a little respect and quality since I paid for a sleeper car and had my 3 month old. Again rode with my fiance and my son who was 6 months and Chicago staff was rude. Attendant was much better thank God. I wish I knew the gentleman's name but he was amazing! My only problem is my bf left his phone in the train in our sleeper car. 2 months later Amtrak calls me stating they found my debit card ( honestly didn't know it was missing) but no phone. I truly believe someone stole it and all I got was attitude from some lady on the phone in tomah.. thinking if I'm going to be treated so bad I'm just going to drive from now on..
Susan Sterk

06 July 2017

I leave from this station a few times a year and have always had a great experience. The station in GR is very clean and well lit, the staff are professional and friendly and taking the train beats the stress of flying hands down .
Barbara E Phillips

27 March 2017

Station is large, well lit and plenty of free parking
What's not to like?
Anthony Turner

14 January 2017

All Ways On Time Thanks again
Patrick Reed

25 October 2016

Pretty bad..sequence of events for a bus leaving for Kalamazoo at 7:23 to connect to a train heading for Detroit.

7:03 we arrive at the depot
7:15 call customer service for a status report. They know nothing. Told us to call back in 10
7:25 call customer service. Same as above
7:35 call customer service. "Jackie" puts us on hold and attempts to figure out what's going on. No luck. Tells us to call back in 10 minutes.
7:49.25 Bus arrives!! Hurray!! Does not come into the parking lot but just on the road accross from the Depot.
7:49.48 Bus drives off!!! ..whhhhhhaaaaat ?!?
7:51 We follow the bus honking the horn in the middle of the road with our hands out of the car trying to flag down this bus!! This continues for a mile.
7:53 Bus gets on the express way headed for Kalamazoo
7:55 call customer service. Got full refund
Chucky Chuck

11 October 2016

I only arrived here once late at night but I still give it 5 stars. The abandoned buildings didn't bother me as much as other reviewers stated because it was well lit and the people there were all cool. Furthermore, this station is in Grand Rapids MichiganIf you don't know, it's a safe and great city. It's a super clean station that's well lit at night.
Liliana Kilts

09 August 2016

Horrible!!!! Employees are super rude and not helpful at all. Very dissapointed on this city being such a great turistic point and with such a downer!!! The city needs to step up and think about those who come to visit and leave with such a bad impression!!!