Sergio is the person you want to see for all your jewelry fixing, resizing or repair.
Took my engagement ring that was purchased at The Gem Collection there to inquire of a trade in towards a 2 carat cushion In a similar setting. First problem was the inexperienced young man looked at it briefly and tried to convince my fiancé it was an SI stone. 2nd problem, he was offered an insulting value of $1200. Ok, I have the paperwork and the E.G.L. Certification shows it is a VS1 colorless 1 carat stone valued at $6800. My fiancé was prepared to drop $14,000 on a new ring that day if he was offered a fair price for my beautiful diamond ring. I assume to not "give" them my ring to only turn around to put in their case to resell for over $3800 and then get my fiancé for another $4000 plus in profit on the sell of the new stone. My fiancé is a small business owner here in Tallahassee with deep pockets and he's all about supporting his fellow neighboring business owners as well but now he has a bad taste in his mouth over this ordeal. Figured it must suck that you lost out on a $14,000 sell the first business day of 2016. Would've looked great on paper to start out the new year but you wanted to insult a very wealthy man instead.
Fantastic service and prices. Great jewelry selection. They always help me get my wife just what she wants!
Awesome employees, great customer service. I decided on an antique 14k gold pin, and got an excellent price on it. Their antique jewelry includes a lot of beautiful cameos.
Dealt with this business before and was satisfied so when I wanted to sell my vintage Rolex, I took it there to see if he was interested. Without more than just glancing at it he equivocally stated that it was a knock-off and offered me its worth for scap gold. I knew otherwise so I took it to both The Gem Collection (official rolex retailer) and Bert Riedel (certified service), who inspected it and confirmed its authenticity. He's either unknowledgeable or crooked; either way I'll be taking my business somewhere else in the future.