Name: Germain Collision Center
Address: 354 W Olentangy St, Powell, OH 43065, USA, US
Telephone: +1 614-362-6835

Germain Collision Center is a car dealer, located at 354 W Olentangy St, Powell, OH 43065, USA. They can be contacted via phone at +1 614-362-6835, visit their website www.germaincollisioncenter.com for more detailed information.

Location :

354 W Olentangy St, Powell, OH 43065, USA

Contacts :

Added by Jopie, at 05 April 2013

Monday 7:00 AM – 6:00 PM
Tuesday 7:00 AM – 6:00 PM
Wednesday 7:00 AM – 6:00 PM
Thursday 7:00 AM – 6:00 PM
Friday 7:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

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Chris Lautner

27 November 2017

They ordered the wrong parts 3 times, failed to clean it, scratched the vehicle while repairing it for 6 months, didn't recharge the air conditioner, and then the bolts on the door just came loose enough that they were about to fall out.

Customer service was mostly good. Had a hard time getting calls back sometimes, but they covered the deductible because of how long it took.

Save yourself the headache - take it elsewhere unless you have no other options.
Matthew Starrett

20 October 2017

I took my car in today for an estimate for damages caused by a local carwash. Jason was very helpful and took his time when looking at my car and explaining the estimate to me.
Eric Anderson

20 August 2017

Took great car of my car. Was like brand bee
Mike Cannell

30 May 2017

I've had 4 or 5 cars repaired here over the years and have had a good experience each time. I'm about to take another car in for a minor accident. I'm very particular on wanting it to look as it did before the accident and they work with me if I have any criticism. Mike is very thorough and does good job. Every insurance company I've had has worked well with them as well.
Shinichi Amano

29 September 2016

As of now my car is still at the center after three 40-min trips and finding out misalignment, chips, and excessive clearcoat.I have been generous But my patience is running out.
Nader Shihada

13 April 2016

I would have given this place two stars because the staff was very friendly, but I want to emphasize that I do not recommend this place for repairs at all. I took my car in a little over a year ago to fix my drivers side door since it was hit in a parking lot. They have me a repair time of one week, but without notice or updates extended the repair time to two weeks when I called in to see if my car was ready for pick up. All the while I had to pay for a rental. When I got the car back I noticed an imperfection in the paint job, that the door rattled a bit when I closed it, and that they broke the trim on the inside. This was a car that was under two years old. I didn't take it back in because I did not have the time to have them repair it again. I wouldn't recommend this shop.
Gabbi Whisler

16 March 2015

The paint on my Honda Civic was fading away and after discovering it was still under warranty, I decided to take it in to Germain Collision Center. They inspected the paint, sent pictures to Honda and agreed to repaint my car for free. I had my car back in two weeks from a complete paint job and it looks GREAT!!!! They truly did a fantastic job and they were very pleasant to work with. THANK YOU GERMAIN COLLISION!!!
Cassie Metcalf

12 April 2013

I was quite impressed with the Germain Collision Center. My husband had just bought a brand new car and was rear ended a few months later. The other driver was going slow, but due to its size the damage to our car was sickening. It was borderline totaled. We fought with the insurance company for nearly a month while the car sat in our garage and we paid out of pocket for rental car.

Apparently the other driver was in a rental with additional insurance and neither the rental or her regular insurance felt responsible.Finally we decided to just fix the car and let the insurance fight it out with out us. We contacted the dealer we bought the car from and they told us to call Germain Collision Center.

After calling, they sent a tow truck and basically took over with the insurance. We had to do nothing. I don't know what they did or how they did it, but that week the insurance companies decided who would pay for what and sent us reimbursement for our rental car and everything. I wish I would have called them the day he was in the accident. It would have saved us a major headache.

We gave them quite a handful to work on. They actually had to un-weld the back quarter panels from the car and replace most of trunk. Normally that kind of work destroys cars because most people do not know how to do it properly. I was nervous getting this car fixed. It was in my head it would come back and be structurally unstable and couldn't have been more wrong. They did an amazing job. The structure is sound and you can't tell it was wreaked when looking or when driving. I can't even see where they blended the paint and I have a fine eye for color detail.

Like other reviewers have posted, they did have the car for a long time. Somewhere between 2-3 months for us. Maybe it is because we had a free rental car, but I did not see the long wait as a bad thing. I wanted that car done to perfection and perfection takes time. Fixing a car is not something that shouldn't be rushed. I have had such bad experiences every place I have ever gone except here. I will be a returning customer.

Thank you for your hard work Germain Collision Center, its been a few months and everything is still as smooth as it left your shop!