Very high priced but friendly staff.
The furniture and customer service is always top notch.
My husband and I needed an accent cabinet for the dining room that had lots of storage and we looked everywhere. We decided to stop into the Toms River Gelco 30 minutes before closing on a Friday night to see if they might have something. We were greeted warmly by Glen, who helped us get acquainted with what cabinet options they offered, which was hugely helpful given how cavernous the store is. We fell in love with a green, 6-door rustic wood cabinet and asked Glen if we could buy the floor model and how quickly we could get it delivered. Karen, the woman who schedules all deliveries (and is very pleasant btw), wouldn't be in until Monday but Glen said he'd do everything he could to get it to us within 10 days given it was a floor model and we lived less than 5 miles away. We had it by Tuesday. Glen was true to his word, a really nice guy, the piece arrived and it's GORGEOUS and we can't say enough about our experience. Gelco might not be the hippest brand name out there, but it has a solid variety of options at budget-friendly prices with nice folks like Glen and Karen, and that's fine by us!
Did not order anything yet. But very interested and impressed with the merchandise. I'm interested in stand up bookshelving. Staff very friendly and informative! Nice welcome from Sonny!
Very disappointed in my experience with Gelco this time around. We have ordered from them in the past without issue, but this last go around has been a mess. We ordered a new platform bed, special order in December. We were told it should be here in Mid-January. Every time we called to check we got a different answer as to the arrival date. It finally arrived in March. Low and behold, the platform was shoddy and literally cracked after I leaned on it. Really? for 1k I think a bed should be able to handle me pressing my hand on it. I called to get it addressed and instead of dealing it with it themselves, we were told to call a person in Toms River who then told us to call the distributor/manufacturer? in Seaside. It took days to get a response. Someone finally came to look at the bed and told us he would have to talk it over with the overlords. Still not fixed.everyone is uncommunicative and passing the buck. Worst customer service experience ever. We would have appreciated someone at Gelco making the calls to get this done, but I guess that is not included in the price tag. We will never buy furniture with Gelco again.
Great furniture store. Large selection. There is nothing they don't know about any piece they carry. You will most DEFINITELY walk away satisfied and educated.
A little pricey, but very nice stuff. If you like the real wood look, definitely a place to check out.
Good selection, including unfinished items.
Nice service. Expensive for what it is.
Very disapointed with the furniture we purchased. We can't put anything on the end tables because it scratches, and dents too easily. If you even look at this furniture the wrong way it dents and scratches! We thought we were paying for quality, but it turns out we did not.
One of the best places in the area for good quality furniture. staff is helpful.
The furniture from Gelco is overpriced. They are making a hefty profit. I recently ordered outdoor furniture from Gelco. Each chair (I ordered 6) was priced $75 more than offered by their competitor. This is for the exact same manufacturer. When I brought this to the attention of the manager, I was given absolutely no satisfaction. I was told that it was impossible that their competitor was a dealer of Breezesta which basically was an accusation that I was lying. I've since received other items from Gelco's competitor. I believe that in good faith they could have met me in the middle with regard to their price gouging. I am very dissappointed and will never order from Gelco in the future. Do yourself a favor - BEFORE ordering anything, compare prices at Michaels Furniture in Brick - you will be AMAZED at how overpriced Gelco is. You can thank me later!
Both Seaside Furniture and Gelco are owned by the same owner. The staff is friendly and the furniture is nice. The only downfall is the length for delivery. If you want your item within a week, even two, you will need to pick it up on your own, otherwise it is a 3+ month wait. When they say "on or before 99 day delivery", they mean it to the day. Also, there is a No Refund Policy, you get store credit. Which is okay, if you find something else to purchase and don't mind the wait for delivery.
Love Gelco furniture. Staff goes beyond any other furniture store I have shopped at. Quality A+. A very friendly atmosphere and excellent prices. A very helpful staff for the indecisive person .like me.Been shopping there for years. Very happy customer. Highly recommend you check them out.
Poor customer service - I placed this order in May and here it is August 4th and I still have not received it. Every time I call these people are very rude and say that they have no idea when my furniture will be ready. I have already paid for this order IN FULL!!!! I was told verbally that it would take no longer than 12 weeks. There invoice conveniently states 16 weeksUGH I will never buy furniture from these people ever again. BUYER BEWARE.
Furnishing an entire condo with one stop was possible at Gelco Furniture..Thanks to the all wood quality furniture and great sales team, i was able to get all my furniture needs taken care of at an affordable price. Thanks to Gelcos' finish it "your way" options, i was able to put my color style on all my furniture.. I can't wait until next year when i'll be able to go back and purchase all my outdoor furniture! Every County should have a store like this one!