About
Location :
Added by Jopie, at 04 April 2017
Opening Hours
- Monday 7:00 AM – 9:30 PM
- Tuesday 7:00 AM – 9:30 PM
- Wednesday 7:00 AM – 9:30 PM
- Thursday 7:00 AM – 9:30 PM
- Friday 7:00 AM – 9:30 PM
- Saturday 7:00 AM – 9:30 PM
- Sunday 9:00 AM – 8:00 PM
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14 Reviews
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16 December 2017
Thank you Carlos Calderon for all you great help you were able to assist us in getting a car in 2 days that was super quick and you were able to get me the van i wanted perfect for my 4 daughters i really appreciate all your hard work. I will definitely come back to you for my husband to purchase a car. Thank you Michael Gould for your great customer service and your great personality i really enjoy buying my car at this location. Thank you for all the honest information you gave me without keeping anything out i would definitely recommend you to all my friends and family..
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12 December 2017
Our entire family has been buying cars at Galpin Ford for Over 10 years. Definitely the best deals and service. William Tejada has always gone above and beyond to make sure we get the most for our money. That is reason that we refer family, friends and customers to him year after year. Thank you William, keep up the awesome work!!!!
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30 November 2017
We bought two cars from Galpin Ford and been very happy with our purchases! Our salesman Patrick Wellman was awesome in both sales! We told him what we wanted and he delivered! He told us when we would get the best deal, the end of sale! We bought a Ford Escape with 0 down and 0% interest on the life of the loan! Then we purchased a used Ford F-150. Perfect for what we needed and a great price!!! We will continue to buy from Patrick, he’s #1 in our book!!!
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30 November 2017
Steve Rodger's -> It's no wonder this guy has the same name as Captain America, he is the best. We went to Galpin not knowing exactly what we wanted to purchase, but knew we needed a new vehicle he showed us the awesome Lincoln's, Mazda's and then took us over to Ford He spent a long time walking us through every question we had and took us around showing us the vehicles we were interested in. After such great customer service we walked away with our dream Truck! F150 STX 4x4 white Truck and it was all due to the awesome experience and attention Mr. Captain America aka Steve Rodgers gave us. He is the man. Would recommend seeing him any day. Thank you Steve and thank you Galpin!
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01 November 2017
The people at Galpin were fantastic. From Matthew Parsons to Jeremy Guller and Jonathan Kramer, the experience I had was more like a 5 star hotel than a car dealership. One person in particular that went above and beyond was Steve Rodgers. Not only did he do what was needed to make the transaction, he exceeded my highest expectations. Customer service is a dying art, but at Galpin it is still something they strive for.
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18 October 2017
I enjoyed the Galpin auto show, the gift shop, museum and even breakfast at the Horseless Carriage. I'll definitely be back.
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21 August 2017
Going to buy a car from a dealer is never fun. And sales peoplevarevwell sales people. But at least here you have a lot of amenities to make it easier.
The staff is always nice. Service appointments are always recommended.response / report this review -
01 August 2017
My husband and I went in browsing looking a used car for our college student. I met sales associate Roberto Lovrincevich. He was a pleasure to deal with. Made thing very simple. Answered all our questions. The best part is that he followed up with us even though we didn't purchase that day. We still haven't decided what we are buying him, but I will probably be going back to Galpin real soon because of Roberto! I appreciate honesty and keeping it real!
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15 July 2017
Amber Wilson (service dept.) Was extremely helpful & pleasant to work with. There were a few small bumps in the road to our car repair, (none of which were Amber's fault) and She was quick to take care of the problems. She kept in contact with us every step of the way, and made sure we were. Completely taken care of. Amber deserves five stars, but since this is a review of Galpin as a whole, I subtracted a star due to the porters failing to wash the car and leaving the car on zero miles to empty. Again Amber quickly remedied that situation as well. Thanks Amber!
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31 May 2017
A special thank you to Galpin Ford, not only did their salesperson not call me back today to let me know what the results are on my trade in, they basically told me last night that the best solution to my 1 year old car in excellent condition would be for me to leave my keys in my car and have it stolen because it has gap insuranceWow!!! This is because i wanted to trade in to my car which i got from them to a larger car to meet my work needs. I had gone to Galpin VW and the salesman there looked at my contract and basically told me "how could Galpin Ford offer you such a garbage contract. Go back to them and renegotiate and trade in."
I did just that and the sales guy looked at me and reaffirmed that i am stuck and gave me excellent criminal insurance fraud advice!!!
It will be my mission to ensure on every platform how awful it feels to be their customer!!! Every friend and family and acquaintance will know about this for sure.
I was told to expect a call by 9:00 am, well the end of day is coming but maybe i misunderstood as 9:00 am could be next year or next five years when i have paid off my car. Giving criminal advice makes you accessory to a crime and if not mistaken, against the law! I will seek advice on this. Thanks Galpin Ford!response / report this review -
29 May 2017
At first he asked my need for the car and found me the best car.
Then he was so patient answering many questions how to operate the car.
This is the first car for me which is computerized everything , so I asked probably same questions over
and over again. He was always friendly and smiling to make me feel welcomed. Thank you James!!response / report this review -
29 May 2017
I want to start off by saying that I did not look at the reviews before I went and I'm GLAD. Had I done so, I would have missed out on an amazing opportunity. My husband I actually went to another dealership with a "higher rating" and they were trying HARD to stiff us with a 2013 Ford Fusion Hybrid that had almost 100K miles, chipped paint on the roof and wanted a HUGE deposit. We called Galpin and we told the young lady that answered our situation and she connected us to the Sales Mgr Adam Digaleh.
Once we explained to him what the other dealership was trying to do, he told us that he could put us in the car we wanted and in the price range we wanted. Being the biggest FORD dealership they can command and make demands from the banks that other dealerships cannot because of the volume they sell.
We went down there and meet our wonderful sales person, Violet Martinez. Adam did EXACTLY what he said he would. He worked the numbers and we got a new 2017 Ford Fusion Hybrid we wanted because we commute so much with a small deposit. Violet's method about NOT trying to sway us to change our minds or trying to shove other cars in our face has to be by far THE BEST car buying experience we have ever had. Our finance person Jim Knight (I believe that was his name) was also so great, professional and so knowledgeable. I feel so comfortable with the maintenance package we got and knowing that we are thoroughly covered.
I am more than happy to recommend Galpin Ford to all my friends and family and will come back to purchase again.response / report this review -
24 May 2017
Too much pressure buying tactics by salesmen. He told me he'll give me three thousand off if I buy the truck (Explorer) now. What difference would it make if I bought the truck today, tomorrow or the next day. I didn't take the bait. I left and got me a brand new Toyota Highlander at Toyota of North Hollywood which we are very happy with.
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11 April 2017
So happy with my recent purchase from Galpin Ford. Matthew was a super sales man. He had a vehicle ready for me when i arrived, even as he tried some different options. The first car was not what i was looking forthen he found a focus!!!! The focus was like new to me even though it was used. I so love it. Thanks Matthew for the positive experience. You are everything a good salesperson should benice, patient, knowledgeable, courteous and flexibledefinitely will be back to get a New explorer in about a year.
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