I have been with this company for over 7 yrs I do not recommend them at all they are very polite but don't solve issues just say to fix this problem there is a 35 dollar fee that's non negotiable I had a credit score of 680 wouldn't give me a refinance loan for 6000 dollars constantly take account service fees when I'm sighed up for e statements witch is supposed to waive that fee that didn't stop till about 6 months ago if u call to unlock your card they locked for no reason u wait on hold for hours which is great when your trying to get gas an hr from home bottom line don't trust this company save your self the stress and time also the atms are constantly broke or down if you call and tell them they say you can go to another atm there's only 1 gte atm within 80 miles of me and if I wanted to use another bank's atm I would just bank with them no loyalty or customer appreciation I will do my best to take my 8 family members who also bank with them with me when. I leave I hope y'all get shut down
It's been a month since a lean has been satisfied and they will not release the lean or the title. They won't answer and tell anyone why. Guess I'll be talking to a lawyer tomorrow.
They shut down the drive thru, the last 3 times I tried to deposit cash the atm was broken AND the cherry on top is when you go inside you deal with a person who is somewhere else on a computer screen. Worst banking experience ever. I am currently seeking a new financial institution.
Love my bank been with them since a freshman in college back in 2011 and still with them excellent service.
GTE Financial, or GTE Fee as we call it, due to their excessively high charges for some things, has lost its way entirely.
I made a rare visit inside the cr union today, and discovered that one now has to use a bulky computer screen to sign in. It was annoying and cumbersome. Further more, when the software asked me the purpose of my visit, nothing matched, and there was no option for "None of the above."
It's a sad thing when a company makes its customers jump through hoops in order to do business with them. It should be the other way around - the company should be jumping through hoops for the customers.
One of many reasons why we'll be closing out accounts there in the near future.
Great interpersonal skills and the staff is amazing!
Terrible place to bank, if you don't want your money taken don't PLEASE go elsewhere, was charged a fee called and ask why they could not tell me, FREE CHECKING I don't think so gte ocala 200
I've been with Gte well over a year, they really haven't been useful in no type of way. My bad, I apologizeI do like the fact that you can walk in and get a replacement card w/o showing your identification. Friday I noticed in the Ocala, Fl location you are now being forced to communicate with a woman on the screen in some God aweful machine. Feel sorry for our senior citizens, obviously they weren't taken into consideration at all! Saturday my debit card got locked bc my daughter forgot the pin number, now I can't unlock nor change to pin number. I think its crazy I can't make this change over the phone or online w/proof of my being btw I also have the useless app. Been w/o cash since Friday ruined my New Year Eve, my New Year Day, and now my Monday. Are you freakN kidding me closed on Monday? Why can't Gte be open on Saturday like most banks, Why can't they be like other banks and at least be resourceful? Need I say my couple of coins will be snatched out. Ridiculous
Terrible place to bank. Well, it's a great place to bank, if you love having your money taken. There's a fee for everything: balance inquiries, deposits, and even closing your account! There's literally a fee for charging you a fee! I recommend hiding your money under your mattress, because it's safer and probably more easily accessible than trying to use this credit union.