THIS IS THE TAG OFFICE NOT DEPARTMENT OF DRIVER SERVICES. THE TAG OFFICE IS OPEN FROM 8AM-430PM MON-FRI AND THE DEPARTMENT OF DRIVER SERVICES IS OPEN 730AM-630PM TUES-FRI AND 730-12 ON SATURDAY. CHECK THE WEBSITE YOU ARE LOOKING AT TO MAKE SURE YOU HAVE THE CORRECT ONE.
Great service here. But the hours listed are wrong. The DDS is open Tues-Fri 7:30am-6:30pm and Sat 7:30am-12pm. The TAG OFFICE is open Mon-Fri 8am-4:30pm. I tried to change it but it didn't work.
Trying to obtain a driver's license for my 16-year-old son has been one of the most frustrating experiences of my life. First of all, the website is disorganized and the information is incomplete. For example, the website should provide one location with complete information on the path to getting a license. It looks like this has been attempted with the link "Teen Drivers," but there is no specific information about Driver's Ed classes and absolutely NO REFERENCE TO THE NECESSITY FOR A ROAD TEST APPOINTMENT. Since the customer service centers are not open on weekends (which,ironically, would be most convenient to the CUSTOMERS), I took time off work today to take my son in to get his license. After my husband and I both waded through the online information to determine if we had everything, I gathered all of the necessary documents from his Driver's Ed class, from the school attendance office, etc. When we showed up at the customer service center the VERY RUDE lady at the Maxwell Rd., Alpharetta location told us that we needed an appointment for a road test. Since this was the first I had heard of this, I was naturally confused. She referred me to the number on the back of his permit. That number connects you with a line which is on endless hold so that you can make an appointment for a road test. You really should be able to make this appointment online! I did manage to get him an appointment, but it is NEXT week in Cumming. As a taxpayer in GA, I am highly disappointed in DDS website, and in the customer service representative that I encountered at the Alpharetta license office. I am frustrated and my time has been wasted! I understand that the customer service representatives are conditioned to be hostile from all of the angry Georgians they encounter each day, but I would argue that if you made information on the website more clear, there would be fewer hostile Georgians showing up at the license office. In short, get your act together! Provide complete and easy-to-understand information! And PLEASE just be nice!!!!
Vert spacious, structured and well planned Staff is really courteous and helpful at every stage of the process. If you have your documentation and required proofs in place, it is a trip that should not take more than 15 minutes. Great experience and would recommend to friends and family in the area.
I went there twice. First to get GA driver's license and second to get license plate. Both visits were fast and successful. Excellent service, clean and organized.
This space is great. Very friendly and efficient. You will be in and out in no time.
I was in an out within 7 minutes. I got my number and when I walked in my number was being called. There was ZERO wait time. I did not have my proper paperwork but Constance gave me her email address so I could send it to her so she could print it out for me. I had a great experience overall
What a wonderful experience! Yes, you have to wait. But everyone us kind. They will also be opening up a new DMV in the building. Got a sneak peak. It's beautiful
This is the new facility so They have an advantage but The facility is clean and spacious with plenty of parking. The staff is adequately sized and efficient so the experience was great. Good job
A really nice office. I believe once the environment gets better everyone behave s better. This location has a great space so people here are happier and nicer ..
Best tag experience EVER! There was literally no waitOk maybe 2 minutes. Oh and there's more! It was clean and the personnel was pleasant. I was prepared for the worst but it was the complete opposite! 😁😁😁😁😁😁😁😁😁😁😁😁😁😁
Great experience, very organized facility. I was in and out in less than 5 minutes.
Efficient / informative. Good folks.
Dealers beware of rules before you go there. They will only serve you before 2pm, and you can only go there once a day. I'm having to come back there for the third time because of this. Otherwise the new place is great, its much bigger, nicer, and more organized.
Great first time experience. I love how from the moment you walk in, you are waiting to speak with someone to assist with your needs. The line was short and sweet. You told the clerk what you needed and she then would provide you with a ticket to go to the appropriate area. Perfect way to eliminate confusion.
I was in and out in 5 minutes. Thank you so much!