Bought my Lexus in July this year and it’s been absolutely great. I recommend Rusty he was a lot help let me test drive the car over night and once I bought he gave me one free oil change and two free tanks of gas! Great experience. Made my first big girl purchase worth it!
Came here all the way from Jacksonville Florida to buy a used Tundra. They got me into a new one with a great price. Kyle the Sales manager is the man. Rusty is also a great finance manager to deal with. They met beyond my expectations and would definitely recommend buying a car or truck from them. Would definitely drive back up 2.5 hours to get the car I want from them. Best prices I have seen and great customer service!! 10/10
On 11/11/17 I went in to look at a used Tahoe they had on the lot. The asking price was great so, I was definitely going to buy it. I worked with Kyle and Randy on the deal. They worked hard on getting me approved and with the lowest rate possible. I would definitely recommend stopping here when you're looking for a car. Great experience and I never once felt pressured or uncomfortable. Oh, and we love the new Tahoe.
I recently purchased a 2017 RAV4 from Franklin Toyota. The sales rep, Randy, was very helpful in getting me out of a previous high interest purchase. Instead of refinancing, I was able to get a new vehicle with great warranties! Excellent discounts right now, just in case you're interested!
They were so helpful and took time with me to answer any questions. We went on several test drives and my salesman was very patient with me as I took the time to make my decision. They were very knowledgeable and have awesome customer service!
Excellent service! Don Christmas was helpful and pleasant throughout the entire process. He was patient, sincere, and capable. He was a great listener, a rare yet delightful quality among salespeople. Been enjoying driving the RAV4 Limited Edition, best car ever!
I actually gave up on this search to buy a car. Jersey a guy who works for Toyota have me hope. I was pretty much ripped off with my first car loan and My guy got me all situated and got a brand new Toyota Corolla. I love this car! They are very welcoming and they will go the extra miles to have you leave with the car you want! Be sure to check out my guy Jersey! good people!
My wife and I recently went in to Franklin Toyota to turn in our leased Tacoma. We had a great experience. Randy Fields helped us through the process and was extremely knowledgeable and helpful. He wasn't pushy at all. He knew what it was we needed and was able to deliver it for us. We were able to get a '17 Tacoma that day without any hiccups. Thanks again for all the help. We love this truck and will be back to this location when it's time to get a new vehicle.
Thanks again Randy!
Andrew Dodge
A couple of days ago, I got my first car. A new car in fact!! The process was very smooth and easy. My parents and I were out of there in less than 4 hours (I heard that buying a car can take much longer than that). Thank you, Dean for making my experience and process very simple. You were very understanding with my parents desires, as well as my own. The test drive was very enjoyable. Also, thank you Donnie for helping my father and I out! The staff were all very kind and informative. I would totally recommend Franklin Toyota to any of my friends. I'm in love with my new RAV4!!!!
On another note, I never received an email for the survey of my buying experience. I would 100% give all As.
great place to buy a car. I thought it would be hard with my credit score and they made it happen. zero down and I'm driving a 2017. The atmosphere there is very nice and inviting with lots of treats while you wait. They are definitely worth a try :)
Down to earth guys keeping it real. Best car buying experience I've ever had. Randy, DJ and Robert worked very hard to get me where I really needed to be financially all while making me very comfortable. Start to finish was a positive experience. - thanks
I just bought my new car and am in love with it! It was a great experience and thank you so much Randy for helping me start my new journey. Randy actually listened and understood what I truly needed/was looking for in a new vehicle. He was patient and very knowledgeable. Thanks for finding me the perfect fit!
I could not have asked for a better first time buying experience. Brandon Cohen (Jersey) and Franklin Toyota took great care of me! From the time we drove on the lot, the process was smooth and we never felt pressured. He was very knowledgeable and worked hard to get me the best deal for my budget. I highly recommend Jersey and Franklin Toyota! Fantastic customer service! Thank you for making it such a great experience! I love my RAV4!
First car buying experience was a breeze at Franklin Toyota. Lucia made every bit of the process stress-free, non-pressuring and streamlined. She also helped us find the perfect fit for our budget and lifestyle. I definitely recommend this dealership and Lucia for the best deal around on a reliable vehicle, and to leave the lot trusting the quality and integrity of the Toyota purchase you just made! Thank you Lucia & Franklin Toyota for a truly enjoyable experience and we hope to do business again in the future!