Flow Volkswagen of Winston-Salem
425 Silas Creek Pkwy, Winston-Salem, NC 27127, USAAbout
Location :
Added by Jopie, at 26 December 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Gallery
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12 Reviews
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21 December 2017
Pleasant, couteous and fast service time. Thanks to John and Jacob in the Audi service department.
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02 November 2017
The Customer Service at Flow VW exceeded my expections. The Service Manager, Shawn, took his time to talk to me in detail about the issues that I was having with my car. He communicated well, knew everything about my car, and had it ready for me when he promised it would be. also made sure that my car was cleaned well for me!
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29 September 2017
gotta my jetta sport from sales extraordinaire Micah Ferraro. Micah was the almost as awesome as my new car. He took time to ensure my jetta had everything i was looking for; audio, gas efficiency, and a great sporty look. Micah showed me all my options and made all the paperwork painless. Thank you Micah for your service! To anyone who seeks the ultimate above and beyond car buying experience please see Micah. No one better in Winston! Ill be back for my next VW!
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28 September 2017
My daughter and purchase a 2015 Passat from Flow VW in Winston and were so very pleased with Micah's attention to our needs, and with us as we went through the car buying experience. He helped us with after-sale questions and we were pleased with the entire experience. Would recommend them to anyone looking for a used or new VW!!
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07 September 2017
Cars on the website posted for sale are not for sale but they won't tell you that when you call and make the appointment to see a particular time. They let you make the appointment, drive all the way to their dealership, then tell you they don't have/can't sell the car you called about. This happened twice in a row. On the same day. Both were Flow locations. Don't advertise a car if you don't have it for sale, and don't make appointments in the hopes your excellent salesman skills can sell something else!
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03 September 2017
I wasn't going to write this but I got a phone call today that me laugh out loud. Nearly a month ago, tried to trade in my 2010 Jetta. Wasn't offered hardly anything for it, which was expected but when I was there trying to trade it in they claimed that "well she put a lot of miles on it." I had so many problems since the day I bought that thing.This car made my life a living hell. Nothing but EXPENSIVE repairs (only had it two years) won't go into detail but even the service department told me it was a money pit. At one point in time my car was in there shop for 19 days. And I guess it's not what they said but how they said it and dealt with it like they really could care less. They really weren't willing to work with me while I was there and didn't really seem to care about figuring out ways to get me into a new car. Seeing as how Volkswagen has a pretty brutal reputation these days you'd think at the very least their customer service would be on point. We went there August 5th. They told us to call them back on the following Monday to see what they could do with the banks. My father called multiple times, left a message and no response and haven't heard from them until today; September 2nd!!! The salesman said he was able to get me a great deal! Well, unfortunately due to their lack of urgency and overall experience I've had there and the death trap they sold me in the first place, I took my business elsewhere and will never return :)
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04 August 2017
Wonderful all around! Service department is friendly and knowledgeable. Sales department are great people to deal with. Highly recommend!
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23 May 2017
I drive from VA to Winston Salem NC for my Volkswagen needs. Flow's Volkswagen Service Department is both knowledgeable and friendly. I appreciate their common sense customer service and willingness to explain necessary repairs during the process of working on my vehicle. I would certainly recommend them to friends. JON
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11 May 2017
Experience at the Service Department was incredible! Ordered service online for the next morning. When I arrived, they called me by name and had a shuttle waiting to escort me to my place of employment. The service was done quickly and impeccably and the detail was superb! I am happy to have found this dealership as a new resident to the area and will use them as long as live here!
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15 April 2017
If you're looking for a great new or used vehicle go see Kyle Monaco st Flow Volkswagen! He'll hook you up!
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02 April 2017
Disappointing experience with Nick, sales manager. After returning to the dealership same day, we were $2,300 from closing deal. We came up $1,300 and the came down $250. Then told us he had another $1,000 if we had previously owned a VW; we had not. He would not meet us in the middle to convert a new a VW customer (w 2 young drivers in the household). It's about how you're treated and we'll gladly go with other car brands. Great sales rep, disappointing management. Worth the drive to another dealership.
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02 January 2017
Great experience at this dealership, the service center is seamless. The staff helpful and amazing to work with. All the people at Flow are awesome and I'd recommend their dealership chain to anyone looking for a new car or to maintain their current vehicles !
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