About
Location :
Added by Jopie, at 08 December 2016
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 6:00 PM
- Sunday Closed
Gallery
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11 Reviews
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25 December 2017
Mr Dodson in the service department is one of the best!! He was very attentive to the problem with my truck and was very receptive to my own research in helping diagnose the problem. The problem was corrected and I’m very pleased with the service I received.
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13 December 2017
Best Car dealer this old man has delt with in Many Years. They actually Want your business and very polite and Will Go ABOVE ABD BEYOND to assure u get what u need and at a Good Deal Highly recommend.
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30 October 2017
Very bad place to have anything do at. I took my car to get it worked at because of a recall it had and suddenly all this other problems occur after they worked on it and they did nothing about it. They wanted me to pay out of pocket to get it checked out. Service representative was very unprofessional and didn’t care to provide us with any type of good customer service.
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16 October 2017
I got a quote from the service department to replace the back up camera for my wife’s vehicle and they quoted me $900. I researched what all is involved when replacing the camera, and I bought an OEM camera brand new for $65 and replaced it in less than 10 minutes by removing 6 small nuts and unplugging the old camera and plugging in the new one, that’s it.
The quote was a robbery and I would have lost hard work money if I used this dealership for my vehicle’s repair. I do not think they have the best interest in mind to care for their customers. Needless to say I have used them for other repairs and was not very satisfied.
Hope this helps anyone when choosing to do business at this location. Thanks !response / report this review -
27 July 2017
Parkway North Sales and Service are the best Special thanks to Larry and his team!!!
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07 July 2017
What a embarrassment of a service department. I took my Ford Ranger here because I was driving down the road and it started to misfire. First, it took them 3 days to even look at it. I had an appointment for the previous day and it wasn't even touched. When I went to check on the ranger, the service guy said "oh I drove it across the parking lot and it drove fine." Are you kidding?? Do you not want my business? What did you drive it at? maybe 5 mph? ridiculous. second, after waiting 3 days they tell me no compression in cylinder 5. We need to replace your engine. Hearing that was devastating news. I had my car towed only for them to come ask me if they could interest me in another vehicle while I wait for my tow. seriously? I take my truck to get a second opinion. Turns out it was the water pump being bad. Replaced the pump, replace plugs and wires and it runs perfect. They wanted to replace the entire engine over a water pump and some plugs and wires. Did they even look at my truck? I'm thinking they probably didn't. Absolutely an embarrassment to the word customer service and from a customer who loves his Ford Ranger, you all should be ashamed of how you treat people bringing their business to you. Shame on you. I would never recommend them for anything. Go elsewhere
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18 June 2017
Bought a 2004 Mustang brand new.. bought tires there. Went to get air or nitrous in tires and they said there machine was broke. They were inflating tires in another car
When they said that. Every time I go there for service they have a story. Sad
Terrible service department,response / report this review -
21 May 2017
John in the parts dept was so friendly and helpful. Excellent customer service
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18 February 2017
Treated like family everytime I visit! Great vehicles and fair pricing! See Bennett for a great deal!
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31 January 2017
I had a good experience and was very happy with my service with Parkway Ford,but with Ford deciding to put Immigrants wishes over their Customers safety and go against their President that is trying to keep them safe, I will not do business with them any longer and hope others will do the same. Sorry I own a Ford and will never own one again.
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15 December 2016
I recently purchased a 2016 GT350 back in February. (not at this dealership) I scheduled its first oil change on a Saturday first thing when they opened at 7:30. I was there right on time and was told the service would take approximately 45 minutes to and hour, (which was to be expected) and was told the price would be $99.99. An hour passes and its still not done. I went to my service rep and ask if it was close to being done and he said no. I said ok well I'm going to walk around here is my number give me a call if I'm not in the lounge. I walk around only to hear the technicians revving my car in the shop. I went back in 30 minutes later only to find its shockingly still not done. I was approached in the lounge 45 minutes after and was told it was done. Not only did my oil change take 2 hours and 15 minutes but my oil change was now $180.00. I asked the lady at the desk if she knew why and she couldn't answer the question and asked if i wanted to speak to the service rep. She went to find him and couldn't so i paid and left. was sent a survey and well i left comments about my experience and asked if the manager could reimburse me or not? I was never contacted and have only had issues every time when i bring my car in. Would not recommend
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