Very friendly staff, and good complimentary breakfast. Room was clean and had Paul Mitchell toiletries. My standard room included a fridge and microwave. Elevator needs updating, but I have no other complaints. Will stay here again.
We had a great stay. The breakfast and coffee were perfect, the room was clean and even though they don’t have an indoor pool they have an agreement with a hotel two doors down where we could use their indoor poolwhich made our 8 year old very happy. Thanks for providing a wonderful experience over Thanksgiving weekend.
I spent 5 days here and I enjoyed myself. All the staff were wonderful but for me Jerome at the front desk was the best! He helped me so much! He went above and beyond and out of his way to accommodate me and feel welcome. He is awesome! Jerome gets an Atttttt in customer service.
Room was clean, great service, and large Continental breakfast. We did have several problems with our room, including a broken toilet and telephone. Staff was very helpful and professional and even gave us a discount on the room.
I rented a suite my 3 sisters, mother & myself enjoyed our stay very much! The staff is awesome they were very accommodating and helpful. The rooms we very clean. I will definitely staying there again!
Where do I begin with this place! They are amazing from the front desk to every staff member in the place. I teach Knock your socks off customer training classes and I would think they had my class lol. Anyway this is the best place to stay in Merrillville, IN. They made my trip so much more enjoyable. Clean, Caring, the warm cookies, good breakfast, and they have fresh water for you all night with lime. If you stay here you will not be disappointed. Oh don't let me forget the heated pool! Thanks again Fairfield Team!
You get a family style warm welcome with a big smile. Conveniently next to the freeway, it is clean and big enough for that stop after a long day on the road. Nice pool if you still have the energy.
Fairfield Inn was easily located right off the highway in an area with a lot of restaurants, gas stations, shopping, and other big city feels in a small town environment. We were traveling as a family for a professional event in the area. We felt it was safe and family friendly. The service was quick and friendly. The room was newly renovated and comfortable. Our room had two full size beds which are smaller than what we are used to (we have usually seen queens). For our little family it worked fine. The breakfast was nice and included hard boiled eggs, biscuits and gravy, fruit, cereal, waffles, yogurt, assorted drinks, and a coffee bar. There is an outside pool, however it wasn't open yet, but we stayed the first weekend in June and the weather hadn't been warm enough. Nice, clean place. Would stay again if in the area.
The front desk staff has been very nice and helpful. The housekeeping could be slightly better, and my room was tiny. Otherwise, good value for the price.
The rooms are cozy the building quiet and the location perfect by restaurants and shopping stores
Good location, friendly staff, hot breakfast, good coffee, quiet rooms. Everything was clean and in good condition we would stay again.
Comfy rooms. Great breakfast. Great location. Friendly staff. Room has everything you need. Fridege and microwave. Wil repeat.
night audit man, tall, dark hair, he was a pervert. i was bring my bags in and he starred at my butt! kept asking me strange questions. pretty positive i saw him watching porn as well. will be calling corporate. perverted man!