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Added by Jopie, at 17 August 2015
Opening Hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
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12 Reviews
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19 December 2017
I started this process in June this year. Due to strenuous work hrs, It made it extremely difficult to go in for follow-ups. Although my schedule was crazy, I've never experienced so many follow-ups in getting my prescription right for contacts. And because this process had grown so long I began to experience a lot of tension and frustration from some of the staff and the Dr. Finally we wrapped that process up with what seem to be a decent pair of contacts, so I finally had an opportunity to pick glasses. This was probably the worst part of the experience because the entire time I was treated like a criminal. The Spanish guy was not helpful, provided no guidance or feedback, however every time I moved somewhere he followed and when I took a pair of glasses off the shelf he would check them and lock the case back. I only wear one brand of glasses RayBans and I spent most of my time there. The case was full however, the Spanish man made it his duty to pretend he was working in that case so he could watch what I was doing. Once I found some glasses and asked for his help, he was the least bit attentive, I was adjusting on my OWN. Finally, frustration grew and I shared my experience with the office manager and she assured he was the best and all the review say and was having a bad day and to try it again. I did. Once the Office Manager grabbed his attention, he still wasn't helpful, he was just there bc she was, then he obviously overheard my rant because he said he was only in the case with me to add more glasses, the entire case was filled when I was over there looking, he did not replace nor added anything. So, I just left it alone and tried to be a good sport bc the Office lady was very kind. Then the Spanish guy whole family shows and slowing down my process to purchase glasses. So, now, I cant get what I need accomplished because he's attending to his children. Kids are cute but not in the workplace when ppl are short on time. I was so annoyed I selected 3 and told them I would come back later that wk. Came back the next wk was not greeted by the Spanish guy, completely ignored me, the other lady helped me pick my glasses. 2wks later The glasses were ready for pickup but they looked completely different from the ones I tried on. I tried to explain this to the Indian girl that finally decided to come and help but I couldn't get a word out bc she kept cutting me off. No one seem to know anything and the Spanish guy that runs that area was not there. So I was told they were going to order the same pair to see if there was a difference, but its been 2 wks now and Ive heard nothing. The office manager call a few days ago and of all this left a voicemail asking me why my glasses were still there Shouldn't her staffer have notified her of why they were still there. That VM was a clear indication that they did not do what they said they were going to do.. I just called today, was placed on hold and sent to VM. Its been 4wks and still no update I would not recommend this company.
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09 December 2017
They are excellent very well equipped and very professional. In my experience they are the most comprehensive vision center I've been treated in my whole life (I've seen ophthalmologist since I was 5 years old).
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04 November 2017
Dr. George Shida truly listens to his patients. I have always had issues wearing contacts with an astigmatism and he took the time to figure out why they were not comfortable, which lead to me wearing my glasses everyday. He sat down and trialed multiple brands of contact until he found the one that fit best. I was very impressed. Thank you!
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04 October 2017
I was finally done living without my frames and scheduled a last minute annual exam. Everything from the front desk staff to the young woman who handled the preliminary work to Dr. Shida was excellent. He is very attentive and does a great job answering any questions you have and even explaining how the eye works in layman's terms. Dr. Shida, thanks for being an amazing optometrist. I've found my eye doctor. P.S think of me this football season. :)
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28 September 2017
Excellent experience from beginning to end. Highly recommended.
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23 July 2017
I had a great experience from start to finish. The doctor was extremely thorough in explaining everything to me. Carl helped me pick out frames i wouldn't normally try on but they looked amazing on me. For the first time ever in my life my glasses were ready in 2 days instead if waiting a week like I normally do at my old place. I highly recommend them. Entire staff was also very helpful and friendly.
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25 April 2017
I have had such a great experience with Eye 1st vision from start to finish. Efficient and professional. I would recommend to anyone.
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10 April 2017
They did an amazing job. I've only been wearing glasses for about 10 years, but out of the last five places I went to, these folks finally got it right. Technology is state of the art, frames are very stylish, it may cost a little more, but it is totally worth it.
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19 August 2016
Very disappointing experience with Eye 1st Vision. From start to finish, they were more concerned with money than me. I asked several questions over the phone, and again in person, regarding the nature of my visit and correlating costs. I was never given a straight answer until I contested the bill I received in the mail. Long story short, I had a medical issue (conjunctivitis), and insurance does not pay anything before my deductible is met (as opposed to a typical eye exam). Of course, this was explained to me only AFTER the examination, even though I specifically asked how the nature of my visit affected costs.
This resulted in $190 bill (plus $75 for a prescription) to get rid of pink eye. No samples taken, blood tests, or anything unusual. $190 to diagnose pink eye. Dr. Patel also "needed" me to return later in the week to "track progress," presumably for another $190. Thanks for offering; I declined. I was charged $105 on the spot, and sent a bill in the mail for $85 more. I spoke with Patricia, the office manager, about the situation, and she took off the "refraction exam" cost of $30 because I'm a "special customer". Patricia was condescending. I guess she can afford to be that way working for "the best eye center in Atlanta" according to her.
I can add more, but am exhausted even thinking about Eye 1st.response / report this review -
13 December 2015
My experience was excellent! All of the staff members were very kind and helpful. The customer service was beyond compare. Dr. Patel really took the time to go over all of my eye-care options and was very informative. I will definitely recommend their services to all of my associates.
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24 September 2015
I have been going to Dr. Shida for the past 4 years. Both him and Dr. Patel do a great job. They take their time and answer all questions. They do a good job with maintaining appointment times and I never feel like they rush through my appointment.response / report this review -
24 August 2015
Eye First really went the extra mile for me. We have been going for years to Dr. Shida. When my oldest son needed a spare pair of glasses for an overseas trip, Steve found an affordable way to help us get what we needed. He also took the time to repair and make sure his other pair would last while he was away. I usually don't take time to make comments, but Eye First really deserves and big THANK YOU!!
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