• Delete
  • Edit
lodging

Extended Stay America - Rochester - Henrietta

700 Commons Way, Rochester, NY 14623, USA

About

Extended Stay America - Rochester - Henrietta is a lodging, located at 700 Commons Way, Rochester, NY 14623, USA. They can be contacted via phone at +1 585-427-7580, visit their website www.extendedstayamerica.com for more detailed information.

Location :
700 Commons Way, Rochester, NY 14623, USA
Added by Jopie, at 14 August 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

Add missing information

Add email
Add business description
Add Social Media
Add Products and Services

12 Reviews

  • Jose Rivera
    19 November 2017

    For a place to sleep for the night it ok but any longer it's no good. Not very impressed at all

    response / report this review
  • Rodney Roudebush
    14 October 2017

    I was only delivering to a guest staying there but overall the service was very helpful and accommodating. The front desk pointed me in the right direction and really helped to create a welcoming environment. This really impacted my desire to book a stay.

    response / report this review
  • Toni Cunningham
    02 October 2017

    It was very cute more like a studio apartment than a motel room. I liked being given a coffee maker when I checked in it gives a feeling of comfort even though I'm away from home

    response / report this review
  • Carissa J
    11 August 2017

    This place's beds were super comfy. Water pressure and temperature in the shower was awesome. Hospitality was awesome! We checked in super late (3am) and they let us stay an extra night when we tried to book another. On a more critical note, toiletries could have been of better quality and I kinda wish they had a pool or a fitness center.

    response / report this review
  • Brian Kircher
    07 August 2017

    The price was right. There were some negatives that I'll point out, but in the end we got our room on a budget and the stay met our expectation. Here's what stood out. The bed was made, but the sheets were clearly used. There was hair and crumbs throughout. The bathroom was small, which is fine, but there was no exhaust fan making for a very humid shower. TV channels were not in HD. Room had a weird, musty smell, but it wasn't as noticeable with the A/C running. Breakfast was packaged muffins, granola bars, and oatmeal. The coffee was okay, but half and half or milk would be a nice touch. Finally, the pillows were incredibly uncomfortable. I had no idea a pillow could be uncomfortable. Still gets 4 stars, as I would stay again for the price.

    response / report this review
  • Kevin Zhu
    31 July 2017

    The room was very spacious and clean. The full kitchen was very nice. They ran out of breakfast pretty quickly though.

    response / report this review
  • Kelley Sweeney
    23 July 2017

    The front desk staff was very nice. Some guests forget that if you need kitchen items, you need to ask the front desk for them. The room was very clean. I had no problem with hearing other guests. It was a convenient location. Their breakfast is just muffins, which they didn't have everyday and granola bar type snack along with coffees. But I could care less as one of the main reasons I booked here was because of the kitchenette. I would book here next time I come back here.

    response / report this review
  • Pooja Sharma
    16 April 2017

    Good service. Comfortable.

    response / report this review
  • Scott Mahan
    27 March 2017

    I must say that I was thoroughly disappointed with this hotel. The booking was for a studio with two double beds. The listing for the room stated that the room included a coffee maker, a sofa, kitchenware, a dining area, and a toaster. The listing also stated that breakfast was included in the room rate.

    Starting with some positives, the front desk staff was friendly and tried to correct the issues to the best of their abilities. The room was also clean.

    The cabinets and drawers were empty (no kitchenware), there was no coffee maker, and no toaster.

    As for the dining area, there was no table. There was a small desk with a chair next to one of the beds, and one additional chair.

    There was no sofa.

    Lastly, the shower had a leak, and dripped all night.

    The final complaint was regarding the included breakfast. The pictures posted for this hotel show two varieties of coffee. In actuality, there was only one coffee pot with regular coffee, and one for hot water. The breakfast that is included with the room consisted of small muffins, granola bars, and oatmeal. There was no juice or fruit.

    The money that we saved by staying at this hotel was lost when we had to buy kitchen items for use in the room, and breakfast.

    response / report this review
  • Shelley Fergus-North
    13 March 2017

    Ok for the price. We booked a three night get away for our family of four (2adults and 2kids, ages 3 and 6) When we arrived at the hotel around 9pm, they only had a room with a queen bed left as the hotel was fully booked. He said he would get us a roll out bed. We were all very tired. My husband had to go down and ask about the bed at 10:30pm. The duvet he provided for the roll out bed was still a little damp so we had to put it on top of the heater for 30mins to dry it a bit. We were three trying to sleep in a queen bed. We ended up leaving aftet the second night and losing our $ for the third night since it was not comfortable being cramped in a litte room. The room was ok but not for a family of 4.

    response / report this review
  • Casira Copes
    19 February 2017

    The room was super comfortable and convenient. It was great having a kitchenette, and the free breakfast was greatly appreciated. Its my new first choice hotel.

    response / report this review
  • Tessa Williams
    21 August 2016

    Important! Must be 21+ to check-in!! Room was lovely very clean and orderly. Glen was an amazing help as he helped sort out issues with my reservation and remained calm and very professional even when I was very obviously stressed! Amazing and friendly! Obviously simply wanted to make all the guests happy and feel welcome. Great job Glen!

    response / report this review

Rate & Write Reviews