Extended Stay America - Chicago - Schaumburg - I-90
2000 N Roselle Rd, Schaumburg, IL 60195, USAAbout
Location :
Added by Jopie, at 24 June 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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13 Reviews
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05 December 2017
Overall a good place for a good price. One huge complaint I have thou is this. The girl on 3 to 11 shift just ruined any positive comments I would add period. I typically keep my thoughts and comments to myself unless it's so bad I can't hold back any longer. She really is so mean, rude, a bully, smart mouth, sarcastic, argumentative, lazy, and the list can go on and on and on. I'm actually going to b leaving this establishment soon and giving my money to your location a few blocks down the street. Many other patrons I have listened to also share the same feelings as I have stated. They have checked out of here same day, or earlier than their reservation was intended for because of her. She does it with a smirk and a smile on her face too. Which tells us there r no repercussions for her actions and abuse. As I stated earlier. I have kept these thoughts and feelings I have had and felt and been victimized by her Internally. Hoping it would get better or she might change or get reprimanded. But no, it has gotten worse and worse and she gets bolder and bolder. Obviously it's a joke or nothing is done about it. Extended stay has been great other than her. But enough is enough already. Thanks for listening. I hope this helps
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19 October 2017
Location is good. Room itself is decent and convenient. I stayed there a week, every night people ( I suspect night staff)standing right outside talking all night. I could hear everything with window closed , air-conditioning was on.
I had to call front desk 3 nights in a row at midnight or 3 in the morning.
One afternoon, there were 3 guys doing bbq with portable charcoal grill right in front of entrance. I had to navigate through smoke and guy's stare to go in and out. It was not pleasant.response / report this review -
08 October 2017
Pleasant stay. Clean and quiet. Full-sized fridge. Friendly staff. Would come again.
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07 August 2017
This is one of the best hotels I have used ever since I moved to Chicago.Food is of the highest quality,staff are really nice people and the bathroom is just the best.Thanks guys
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24 July 2017
This hotel was good for the price we paid. There was a cigarette odor in the bathroom and as a non-smoker this annoyed me but otherwise it was good.
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19 July 2017
We have stayed at this hotel three times in the last year, for a week plus each time. Each time the staff was friendly, accomadating and polite. There is a charge for dogs, but dogs are accepted and that is important to us. There is a small kitchen in the room with stove, frig and sink - great for when you really get tired of eating out or delivery. Rooms are generally clean (never saw a hotel that the floors were perfect), bathrooms are clean and everything in the room is functional. The cost is not any more than a regular hotel room and there are a lot more perks - laundry in the building, lots of parking, close to hwy, shopping and medical. Our place to stay with in the Schaumburg, IL area.
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08 July 2017
I stayed in ESA I90 for little more than 2 months, that sums up pretty much I like it overall, Hotel Manager Jim is the best! He always willing for help and listen his customers and react quickly.
Overall room,kitchens,breakfast is great value what you pay for.
Person in the morning could be well attentive when the Coffee is running out from machines and refill it in advance rather than customer asking it to refill it.
initially when i checked-in front desk executive messed up with the rate on my reservation/asked "whole" month payment in advance , which was little surprised to me, But Jim was kind enough to sort everything very quickly.
Front desk Guy Angel is also very helpful, rest other executives could be little more calm while listening their customers !!response / report this review -
16 June 2017
You get what you pay for here. Decently sized rooms with kitchenettes. A humble breakfast of coffee, muffins and granola bars. All in all not much different from the other extended stays.
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09 May 2017
Stayed here while my house was being renovated. Very friendly staff, awesome manager! Made my stay thousand times better.
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20 April 2017
Very nice staff, and very very clean hotel, felt more like home away from home
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12 December 2016
It's an affordable place to call home for a while. The staff is very friendly and accommodating.
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24 September 2016
This was our first time at this chain of hotel..I will also say our last!
When walking into the room..It had a horrible odor and windows were opened up and it was a stuffy day outside so the room was also very hot in thereWe instantly turned on the air and went to shut the windows and they wouldn't close all the way OK fine no need to complain I will say the bed was comfortable but it had 3 pillows for 2 guests weird but ok.. So we went out for the evening to dinner and a show before we left the air was on and we decided to leave the TV on When we returned the air was completely off and so was the TV I called the desk and asked why somebody was in the room and he said well we have things shut off on timersuhmm no they didn't the air ran fine the whole time we were sleeping and the TV also stayed onSomebody had been in the room..but they claimed nobody would do that but yet the housekeeping room was directly across from us..
I like to help and not leave our room trashy or cluttered so I will set the dirty towels washcloths in a little pile and out outside.. nobody picked ours up! Nor offered more.. we were given 2 towels and 2 washcloths..
The "free" breakfast consists of grab to go muffins and coffeeI'm sorry that is not breakfast In order to continue business you need to provide the proper services and sadly ours was NOT metresponse / report this review -
01 July 2016
Checked in at this hotel at 3:00 pm and checked out by 4:30 hotel desk people were nice but the room was absolutely disgusting and felt like I was gonna get a disease the longer I stayed. Found red stains and sticky substance on both sides of the bathroom door, booger on the side of the bed, hair on the bed, and wet stains on the phone. I do not recommend anyone staying here unless you have no other choice. I left but they refunded my money. I also rejected their offer to stay in another roomNever again. I understand you pay what you get but at $65/night I expected a little bit cleaner and more sanitized room.the one good thing is it is supposed to be a 100% smoke free hotel
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