Local screen printing service in store front of the strip mall. Also large variety of logo items with a concentration of Virginia Tech. Seems good quality.
Nothing but the best merchandise and the best customer service!
I didn't know how the experience of getting just a couple gifts would go seeing how I am far removed from the fraternity world. However the young girls who waited on me greeted me when I walked in the door and were super friendly and helpful. I am very glad to have this business close to home.
Exper T's offers excellent customer service and quick turnaround on items that we order
for CrossFit Blacksburg! Thanks to Jayme and Katie!
the merchandise itself is great, but the staff working behind the counter have come off as pretentious every time I've gone in there
I have always disliked working with Exper-T's. I'm not the typical fraternity boy or sorority girl that they usually get as a customer, but a female in a coed professional fraternity. The employees seem dismissive every time I go in there.
The main thing I'd like to talk about is why I'll never go back. I brought in my own shirt to have the letters of my fraternity appliqued onto. When I came in to get what I ordered, they had messed up the order of the letters. Their policy says that they "aren't responsible for human error or machine failure." Okay, so I got a new shirt for them to put the correct letters onto, but they wouldn't return the other product. I had to argue for 30 minutes for them to cut the letters they put onto my shirt out of it and give me back my property. It made it seem like someone in the back could decide they like what you brought in and could mess it up and then keep it.
I really wish there were another company in Blacksburg willing to do applique to give Exper-ts some competition. If another place existed, everyone in my organization would immediately switch over. We currently try to make shirts for each other just because of how inconsiderate the employees and management are, as well as how exorbitantly priced their merchandise is.
Our national organization also asked them to discontinue selling stickers with our name on them several months ago as they have no license to do so. As of last week, they were still in the store.