About
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Added by Jopie, at 08 February 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
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15 Reviews
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08 December 2017
My experience at Ed Koehn Ford was awesome ! Due to my Credit situation, I didnt think I'd get approved, & thought if i did, it would be for an 06 or under. I walked out, keys in hand to a 2016 Chevy Malibu ! Just in time for the snow too ! I highly recommend Ed Koehn Ford in Wayland. The drive & looking in the cold was definitely worth it! Lots to choose from. Thank you Gavin & Frank for your patience, & all your help ! Sending everyone I know your way !
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04 December 2017
I'm 52, and for the first time in my life I sold back a vehicle to a dealer. They gave a good price and where very helpful, the manager even made the effort to contact me to make sure I was ok with the deal. I could not be more happy with my experience with them and will do so again.
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03 December 2017
I spoke to salesman Cameron before coming in and told him the payment I wanted before I went in and after driving 45 minutes find out the best he could do was 130.00 more a month than what I said. I asked him before coming in if we were set at my payment and he said yes. He may have time to waste but I dont. Completely unprofessional inconsiderate of other people's time and dishonest.
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20 November 2017
AMAZING staff. This is the second car we have bought from here and I honestly would not want to go anywhere else! We went in on a Friday very close to closing and we never once felt rushed or that we were inconvinencing anyone. We were avle to test drive what we wanted with no pressure at all. By Saturday afternoon we were driving away in our new car. Sean was amazing, funny and did everything to make sure we were taken care of, even on a busy day with your event going on. Every single person we encountered was great. I find comfort knowing that I have a good quality car that is dependable! Thanks guys for making our experience great! You guys deserve 10+ stars!
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10 November 2017
Very courteous, kept me well informed, repair team extremely helpful, honest, and efficient. I made a appointment for Thursday, they called me on Tuesday and said they could get me in sooner if it worked out for me, what a wonderful surprise. Plus the repair came in under the estimate.
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21 September 2017
Ed Koehn got my car in for an oil change very last minute, on my part, they were very quick to complete the service and it was an extremely reasonable price. Not to mention the customer service was outstanding! Will absolutely be returning!
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10 August 2017
This review is for the Service department - I've been taking my vehicles to Wayland Ford for service on my vehicles for over 12 years. I won't trust my vehicles with anyone else. I value the staff's integrity and honesty, and they go the extra mile to make sure my vehicles are well maintained.
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09 August 2017
My wife bought a nice 2014 Ford Escape through the Greenville location. We had some initial issues ( bad front tires) with the sales department that got resolved, however, she was having an issue with the air blowing from the defroster periodically and not the vents on the dash. The service advisor said it might be a vacuum leak somewhere or a clogged air filter. I told my wife I would check the air filter, so she did not have to take it into service. I checked and the air filter was filthy. Not just dirty, but BLACK. Now, I work as a Ford Parts wholesaler and this was the original filter put into the vehicle fresh out of the factory. So I thought, hey, I will check the cabin air filter while I'm here and see what that looks like. BLACK as well. I gave the dealership as a whole 2 stars. Why? Because I just think that it is good business practice that when someone is buying a $20,000 vehicle the dealership should really inspect it more closely and put more pride into what they are selling.
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02 August 2017
Couldn't be more happy with my Dodge charger purchase from here.. .. EXCELLENT service and my sales representative Cam just an EXCELLENT guy!!!!!! If I could give 10 stars I would.. Thanks again love my Dodge charger. ❤
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14 July 2017
My experience with ed koehn was terrible. I was promised phone calls and a vehicle and they never delivered on any of it. It started with the sales guy I was working with getting fired, but that was never communicated to me so I got left in the dark for 3 days until I called and then they didn't fix the car I was buying after giving them over 48 hours to do so and was told "it's not a big deal, just come tomorrow." They then told me there was nothing they can do on the price and switched me to my 3rd salesman. If my wife didn't love the car I would have quickly walked away. Very interesting atmosphere in terms of too laid back to the point where nothing feels professional and felt like I was an inconvenience to them. Will never come back here and will recommend anyone else but them.
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27 May 2017
Kevin was awesome. I drive from almost 3 hours away and everything was as promised. Awesome experience. Will consider them for my next auto purchase in the future.
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24 May 2017
WOW!WOW!WOW!!! This is THE BEST experience I have EVER HAD at a car dealership! They went above and beyond for me. Everyone else said I needed 2,500 down and I paid only $500 with them. I swore I'd never get out of my vehicle because of the negative equity but I DID! And with a payment that was WAY cheaper then what I expected!!! Kevin Olson was the BEST sales person ever! He let me test drive the cars I was interested in and let ME CHOOSE what I could get. He wasn't pushy AT ALL! I am Sooo happy with this place and the TRUE customer service it offers! I will be telling EVERYONE TO GO HERE LOL You WILL NOT be disappointed! 😊
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17 May 2017
My wife visited your sales event at the Allegan Fair grounds yesterday and Mike tried to sell her a blue ford ranger with 46,000 miles on it for 24,000.00. Before she left he was down to $1300.00 ,she figured something was not right. I looked it up and it is list on your web site for only $12,000. were is this a good ethical business practice?
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21 February 2017
Kevin was the best salesman that I have ever met. I came in on a Saturday, the last day of their sale so they were extremely busy. The finance department and general manager were both swamped for the day. Kevin walked me through everything I needed and wanted to know. He was upfront and honest. He made the whole experience very enjoyable in a not so enjoyable situation. He and I finished up and I had quite a wait ahead of me to sign for the car. He sat and spoke with me the entire time just to make sure I was not simply sitting there waiting. If anyone plans to purchase a car, I highly recommend asking for Kevin!!
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15 February 2017
Awesome dealership. Kevin got me into a car I never thought I'd be able to drive off the lot in. The best customer service I have EVER received when looking to purchase a new vehicle. Ask for Kevin, you won't be disappointed in his totally honest/no bullshit approach, he'll treat you like a real person. I had a fantastic experience, I'm sure you will too.
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