Name: Dunning Subaru
Address: 3771 Jackson Rd, Ann Arbor, MI 48103, USA, US
Telephone: +1 734-662-3444

Dunning Subaru is a car dealer, located at 3771 Jackson Rd, Ann Arbor, MI 48103, USA. They can be contacted via phone at +1 734-662-3444, visit their website www.subaruofannarbor.com for more detailed information.

Location :

3771 Jackson Rd, Ann Arbor, MI 48103, USA

Contacts :

Added by Jopie, at 11 January 2017

Monday 9:00 AM – 9:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 3:00 PM
Sunday Closed

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Micheal Hannan

02 December 2017

I recent got my 2017 Subaru Impreza serviced and the staff was so helpful and prompt. I had thought I would need to drop the car off to catch work on-time. However with their assurance, they serviced my car as little as an hour and successfully left the dealership with plenty of time to spare. I highly recommend servicing your car with them.
Christine Sperry

30 November 2017

Tom Mallon assisted us in buying a beautiful Forester. We went in twice to see him. Both times he was knowledgeable and informative without the typical pushy salesman attitude. We feel he got us a great deal. I recommend you request Tom, though everyone at this location seemed really nice.
Waynelee Baker

22 November 2017

Great vehicles and great prices, but the entire sales team moves way to fast for a normal customers understandings. Every member of this team were very pushy and uncareing to the customers. I only gave the third star for the fact of product and price. Definitely not the team members.
Matthew Jay

17 November 2017

Thank you! Jack Hackett Sales Consultant for all your hard work, and your manager Sheldon for taking all my calls and questions with great care. Thank you for the really great deal on my 2006 Subaru Outback. Also thank you for throwing in the all weather floor mats! That was really great :)

Your service department did an incredible job with the new engine as well!!

Go get yourself a Subi from Jack at this dealership.
Tom

20 October 2017

Thanks Dunning Subaru, you are the best. My car was brought in under warranty and not only did your dealership take care of the problem they went above and beyond. I let my service representative Michael know that I was hearing a noise at high idle. After performing all the required testing Michael went above and beyond and took my vehicle on the expressway to discover that the noise was only appearing at high rpm's. Thanks to Michael the problem was discovered and fixed with no additional complications. I love my Subaru and really appreciate a dealership like Dunning who knows how to take care of their customers. Thanks for a great job.
Tom
Bill Craft

17 October 2017

I recently utilized Dunning Subaru's drive up service in Ann Arbor, MI. My visit consisted of only the tire rotation on our Outback. The service crew were alert, courteous and friendly. They got us in and out in about an hour for the unscheduled visit. Workmanship was great and the waiting area was clean and pleasant. A+ job! Dunning Subaru.
Karen Peacock

12 October 2017

We had a great experience with Dunning Subaru! Ian azzopardi gave us excellent customer service and the whole process was so easy! If you looking for a great, reliable car, don’t hesitate to stop by this dealership. They will take care of every detail for you
Christian Matijas Mecca

25 September 2017

Dunning provides very good service on most every front. I came in the other day with a non-emergency request which they were able to resolve within 90 min. They've made their quick service options (oil changes, multi-point inspections) very easy to maneuver. In-and-Out..while they have retained the traditional scheduled service/repair needs with easy contact via phone or online portal.
Cathy Kress

20 September 2017

I was recently stranded by the side of the road with an overheating car and lots of smoke coming out of the engine. I had my 2005 Subaru Forrester towed to Dunning Subaru. They called me early the next day and were going to look at the car shortly thereafter. Luckily, it was only the radiator and not the head gasket. They ordered the parts and by the next morning, the car was fixed. They picked me up and took me to the dealership. Very much appreciated. The whole experience was handled professionally. Thanks!
Stephen Fisher

18 May 2017

In my search for a new car I have test-driven a number of vehicles (including SUVs) but ultimately decided on the Subaru Legacy sedan. This car drives extremely well, is quiet, has AWD, great visibility and all of the safety features that I was looking for. My sales representative was Patrick Murdock. Patrick is a very friendly person who is very low key in his approach (which I greatly appreciated) and I never felt under any pressure to commit to the sale until I was ready. Patrick is also very knowledgeable about the Legacy and could answer all of my many questions. One of the issues that did arise was my indecision over whether the 4 cylinder (2.5i) or 6 cylinder (3.6R) models would suit me best. The necessitated additional test drives for side-by-side comparisons. Throughout the entire process, Patrick was very patient and understanding and when I had made my final choice, he was able to locate the vehicle that I was looking for in my top color choice-and at a good price. Getting me into a Subaru is no small feat since I have been a loyal Honda customer for over 25 years. My experience with the purchase of a new Legacy could not have been smoother thanks to the efforts of Patrick at Dunning Subaru.
Asma Sharafi

28 April 2017

We had a great experience in Dunning Subaru today. Frank Page gave us a great deal and I am pretty sure this will not be the last car we get from him.
Jeffrey Desmond

23 April 2017

We enjoyed working with Frank Page and Dunning Subaru on the purchase of our new 2017 Outback. Frank was easy to work with, very knowledgeable about the car and options and easy to communicate with. He worked very hard to get us the deal and timing that we wanted. Frank and Dunning were able to accommodate our needs for timing of the purchase and delivery. We anticipate continued service of our new car through Dunning Subaru.
Robyn Cleveland

23 March 2017

Edit*** adding 1 star for follow up from Service Manager, Drew. He seemed to address my issue aith GENUINE concern. Hopefully these situations can be avoided in the future.***

2 stars because the staff is friendly and the facilities are nice. However, organization and communication needs a serious overhaul in the service dept. I brought my car in for recalls and a concern with wheel noise. After first being told I would need to wait 3 hours just to have it looked at, with an appointment mind you, I then waited 4 days for parts and work to be done. I made it very clear on numerous occasions why the car was brought in. Also let staff know that I am located an hour from the dealership so timing is an important matter for me as I would need to be getting my daughter from school.
When I returned to pick the car up, it was not ready to go until 25 mins after I was told it would be ready, and the recall work had not been performed. Only the noise concerns were addressed((luckily under warranty)).

I feel like everyone means well, but clearly there is not a proper system of assessing and documenting from first point of contact and any information gathered is not properly relayed. Whatever the reason, I'm out a lot of time in a situation that could easily have been avoided if 1.proper scheduling could be adhered to 2. People took the time to maintain their responsibilies even somewhat adequately.

I never write bad reviews for anything, but hey, I'm stuck here, so here goes. Hopefully this won't happen to anyone else.
Karen Roberts

18 January 2017

Great experience at Dunning Subaru. This is the second Subaru we have bought from Patrick Murdock at Dunning. Very responsive and professional. Did a great job of answering all of our questions about the Forester we decided to buy. Made the experience quite easy for us. Also helped us decide to go to Dunning that we have gotten excellent service for our previous Subaru there.