Bo (the personal training manager) loaned me his own shirt when I forgot mine so I could work out. He was really nice. He said I had to take a picture with him in exchange for the shirt loan.
This gym suits my needs to do PT, stretching and swim. I use a power wheelchair and this is truly a wheelchair accessible gym. I could not be happier with the staff and the quality of the amenities.
There's a large wheelchair accessible shower with shower seat and grab bars. Although there is no wheelchair lift at the pool or hot tub, having an incomplete injury I use hands and knees. After my swim or when I get cold (as I can't regulate my body temp), I crawl over to the hot tub which is divided from the pool by a small wall.
They have a dry sauna, a wet sauna, there's shampoo, soap and body lotion. The gym has a stretching machine for eight different muscle groups. As I can't do anything else aside from swimming, my review is based solely on the pool. Yes, the Downtown location probably shows its age here and there. But for me it's perfect.
The attendants are great. I cannot wish for a nicer and more professiona l crew. However, I can see that there has been a lot of personnel changes including managers over the last year and a half. The current manager is fantastic, so hopefully that will adjust issues regarding membership.
Give this gym a shot though; where else in Albuquerque would you find a pool, hot tub, wet and dry sauna in one location? They also have a ton of group exercise classes including spinning and yoga, and very motivating trainers, and nice members.
Wonderful staff, nice facilities, love to gym here! 👍🏻
closed on Sundays (none of the other S&W are.?)
Very responsive and helpful unless you need to cancel. Month to month is a joke, and it is a 3 month contract not a true month to month. Spoke with someone over the phone at the corporate office and she actually hung up on me. They are still trying to bill me months later, and I have used the membership for a total of one month. Will update review with what happens next
This is a great club with a real big city feel. Reminds me of the equinoxs in NYC. The staff is awesome and there is rarely a wait for equipment. This location is very different from there others. This a pure sports club and lacks the country club feel of Del Norte or High Point but is great for that reason.
Downtown Sports and Wellness is a small and friendly club. I have been a member since 1982 since it was "Executive Sports Club". It was built underground as a movie theater so it's a bit funkier than the more upscale locations. Downtown doesn't have the number of classes as the larger and newer clubs, more like living in a small town. You also are not cheek by jowl with others which is wonderful. . Staff is always willing to help and is accommodating. I have never had a problem with towels and equipment, and if you live and/or work Downtown or in the Near North Valley, the convenience is great.
My experience after a month:
I enjoy the convenience of the location from my place, but for the price, they lack in a few areas. The basketballs look like they were donated by YMCA. The gym's wet-sauna is often low on aroma spray. Also, for a gym with low-traffic, I have found myself not able to get a towel. The lockers are small and they don't have a free key like the other locations.
I don't like that the guest pass is $25 for THIS location. I'll have to take my friends elsewhere when they visit.
The gym is smaller, so don't go during the busy times such as lunch or evenings.
Luckily, my membership comes with the option to go to the other locations.
Such an awesome place. People here make me feel great and welcomed very family oriented place. No problems with billing idk y most say that. Love s&w