Family rented a reception area and the service provided was great. Staff was attentive to the party and the rooms were given at a good rate. Rooms were big spacious and clean. Felt very cozy for 4 adults to share a room with 2 queen beds. Good water pressure, hot shower, great bar.
Clean rooms. Polite, efficient front desk staff. Sufficient parking, some surface, some covered. Convenient location. Pool is fine but could use more greenery around it. Coffe is free but not that wonderful.
Service was pretty good. Got warm cookies upon check in, and the front desk staff was courteous. The rooms were clean, and had a coffee pot. I didn't realize when I booked that there wouldn't be any refrigerator or microwave available, which was unfortunate as I usually use these. Got the hotel room with added breakfast (It's not complimentary). The first day, breakfast was fine. Wide food selection, and the staff was great. Second morning, they didn't even look at us, offer coffee, or clear any plates until the very end.
Hotel feels dated, but it covers the essentials and our stay was smooth. Average rating for a average hotel. The lack of minifridge and bathroom fan we're probably the most annoying.
I was there for a meeting. The woman at the front desk was friendly and helpful in guiding me to the right room. The room itself was clean and set up comfortably. The food set out was fresh and tasty as was the coffee service. We were also served a delicious lunch that was set up quietly without disturbing us and the waiters were also very nice. A very good experience.
Rooms are outdated but fine. Bathroom was dark, but had good water pressure, very nice towels and supplies. Nice TV in room with some options for on demand viewing. Very comfortable bed and pillows. Staff was pleasant. Pool was nice, but had kids there for private lessons late afternoon / early evening on a weekday.
Much potential, but it could be better with competent management. My room was clean but the lamps all had dented and beat-up lampshades. The windows were surprisingly dirty, something I have never encountered at other Hilton properties. Executive Lounge offerings were rather thin in the evening. The first day the lounge was overcrowded at breakfast and I opted for the restaurant buffet. The second day the lounge was closed for the weekend. I had to ask the front desk staff for vouchers for the restaurant - I felt they should have included them when I checked in, as they knew I would be there on a day when the lounge was closed. Details like the lamp shades, the windows, and advance planning by the desk staff are all things that make the difference between a "blah" stay and a great stay. A change in management would be an improvement.
This hotel is worth a look if the price is below $100. Any more than that and you won't be getting what you are paying for.
Checking in and out was seamless. The room was very clean and we'll stocked (towels, soap, etc). The pool are was very nice but there was only 1 towel. I loved that HBO was included in the room rate. The hotel was minutes away from SoNo. Only complaint is the lack of activities in the area for children.
Friendly staff. Very comfortable beds. Great water pressure and very clean. That all being said, breakfast was not complementary and everyone we were with complained about the air conditioning not working well.
A very good hotel to stay, costlier than other hotels around though you get extraordinary services. Very well built. If you take a suite at the top most floor, then the view is quite astounding.
Rooms are clean. Bed is comfortable. Elevators in the front lobby are pretty slow. Their continental breakfast is wonderful and be sure to grab a cookie from the front desk!
Nice enough place. Comfortable, clean, friendly staff. Showers are built for shorter people, but the towels are huge and not as rough as most hotels. Huge pool. Very easy to get to from 95.
In general the hotel stay was fine except they ran out of hot water all morning prior to check out. Nothing was offered for the inconvenience. Pretty average spot. Beds were good