This hotel is very clean and very impressive. The food was delicious and the beds are comfy. I will never sleep anywhere else if am around this place
Not the best Double Tree I have stayed in, but the beds and staff were great. Fortunately not much time was needed to be spent on site, so the accomodations were satisfactory. Really wish we would have had warm cookies upon arrival. Otherwise we'll worth the stay, and close enough to the areas we needed to be.
NOTE: THIS REVIEW IS FOR THE CONFERENCE FACILITIES ONLY
The conference rooms are decently appointed although they run a bit dark thanks to the choice of color pallette and lighting.
Having a bar and decent restaurant on-site help given that everything else nearby requires you to drive or sprint across a busy 5-lane road.
The coffee leaves something to be desired. It's that Coffee Bean & Tea Leaf stuff that the Hilton brands have been pushing and it's just one step above awful.
Restrooms (men) are a bit small when there are conferences going on. 4 urinals and 3 stalls is inadequate when you have conference breaks and 90 men need to go at once. And when you have that coffee burning through your intestines dying to come out.
Stayed there for a wedding in the area. Room was great and had the normal things like a mini fridge and coffee. Bathroom was also very nice and we'll stocked with towels and tolietries.
A bit dated decor but still nice. Room quality and size were better than average and bathroom was tight but clean. Great staff very accommodating.
My wife and I struggled to find the perfect venue to host our wedding reception in Chicago’s northwest suburbs, but one we visited Double Tree Mundelein, we knew very quickly this was the perfect venue for us.
In the early planning stages, we worked with Rita, the hotel’s events coordinator, to iron out every detail leading up to the wedding. She did a great job throughout the year of working with us to make sure everything went as we planned, including creating with my wife a surprise Star Wars cake reveal that became a highlight of our wedding. On the day of our wedding, my wife and I took a break between the photos and dinner to take a minute to ourselves in the suite provided by the hotel, and Rita sent up some appetizers to the room for us to snack on. We really appreciated those personal touches that verified that we picked the right place to hold our reception.
On the day of the wedding, everyone at the hotel went above and beyond for us and our guests. Harley and the rest of the hotel staff worked tirelessly to make sure our guests were taken care of; they handled everything from room block coordination to shuttles to and from our ceremony for our guests. Our guests spoke highly of their hotel rooms, the reception hall, and the layout of the hotel which provided a spacious yet aesthetically-pleasing entranceway for the cocktail hour before dinner. We heard nothing but fantastic comments about the food they provided, especially the chicken and steak, which our guests have been complementing us about for the last few weeks.
Overall, I highly recommend Double Tree Mundelein-Libertyville for anyone looking to hold their wedding reception here. My company has also been involved in meetings at the hotel, and they’ve similarly done a great job accommodating the needs of our company. I can’t say enough great things about Double Tree and their staff!
First time using the "Special Request" on their online booking form and I have to say I was surprised to see my request fulfilled! I had requested a "Pillow Fort" between the beds during my online booking and when I showed up last week to check in the front desk had smiled and said "your special request has been fulfilled!" I honestly couldn't wait to get to the room and see what they had done. Everyone at the hotel was great and super friendly/helpful! I would definitely stay here again the next time I'm in Mundelein! Thanks for a memorable trip!
Front desk service was really friendly. Hotel and rooms were very clean. The wooden decor was a nice touch. The bed was very nice. The only thing that was strange was the shower. You had to be inside the shower in order to turn the water on, so you get an ice water shower for the first couple of minutes. Pretty uncomfortable, should have probably put the door on the other side.
Everything was great. The staff was so friendly. The room was very clean and comfy. The food was delicious and they offer gluten free choices.
Very pleased with my hotel stay. The hotel is located close by to shopping, restaurants, pharmacies, and various surrounding businesses. The hotel staff are very pleasant. The rooms are very clean and the rooms are large and comfortable. Pool and fitness room on site, both kept very clean and hardly used from what I have seen. Breakfast buffet is one of the better ones I have come across. I highly recommend the Doubletree for any business or personal stays.
Location is very convenient as easy to get to. Entrances could be more visibly marked. Did not stay overnight, so cannot comment on how the rooms are. Food was OK, nothing really special. Typical catered food.
Can't say enough good things about the staff. They were welcoming and courteous all the time. The front desk was super flexible when we had a mix-up with our reservation too. The rooms were in superb condition and the laundry service was incredible.
Christina is the best hilton honors champion there is. She is always ready with a positive attitude during check in and she goes out of her way to make regular guests feel welcomed and remembered. Shes awesome!