We are staying at the hotel during Christmas. And to our Delight we found a stocking on our door handle with candy. The fact that the hotel does these little things makes the other pluses seem that much bigger. The rooms are awesome. Would definitely stay there again.
I love this hotel. The cookies are incredible, the beds are super comfortable and the rooms are a good size. You do need to be a gold member to get free breakfast and parking is $12, but I guess that comes with the territory.
I long for the good old days when this was Embassy Suites. In those days, the hotel offered a happy hour (family style), free parking, and a free made to order breakfast What's not to like? Under the Doubletree brand, that's all gone
That said, the hotel is great, nicely upgraded, and has a friendly and helpful staff.
Only complaint is that they didn't have nut free cookies. But the staff was attentive, the common areas were clean and the rooms were comfortable. My son loved the windows at the railings into the courtyard area and the glass wall elevators.
My stay was perfect. At check in we got fresh warm chocolate chip cookies. The suite was large, clean, and comfortable. The best part was the bed. It was like sleeping on a cloud. On top was a down feather comfortable.
This hotel was extremely pleasing. Being in Salt Lake City parking sometimes isn't the easiest but this hotel had its own parking garage. Hotel staff was exceedingly professional. Plenty of staff was their to accommodate the guests. The hotel room was huge! It was a king suite and it was divided into two rooms. It had two TVs, two desks, full couch set, mini kitchenette complete with a sink, microwave, and mini fridge. And obviously a king size bed. Only issue was that when I arrive the microwave contained some food splatter from a previous guest but hotel cleaning staff promptly addressed the issue when I pointed it out. I left this hotel very pleased and will stay here again next time I visit Salt Lake City.
Love this hotel. Always a good room. AC was not perfect, but it was cold outside, and sometimes that makes it not work well. The double room setup is nice and that helps keep noise to a zero. Great breakfast, but unfortunately I had to leave too early this time. Walking distance to bayou, which is a definite plus. Great pillows and bed comfort. Overall stellar hotel.
Really nice hotel. Glass elevators with a view. We loved the suite! Very spacious, nice furniture, wet bar, "kitchenette" closet, an actual door between the sitting room and bedroom, hide-a-bed in couch. Beautiful view looking down from any of the hallways around the center of the hotel as the center is open. Friendly staff. Acceptable cleanliness. We would recommend and we will stay again.
We arrived super late but the front desk agent was courteous and capable. The room was nicely sized and well designed. I liked the extra sink outside the bathroom as well as the night light option in the bathroom. Blackout curtains were great and if anything we slept a little TOO well. The breakfast was hearty and well-stocked and the servers were incredible. Everyone I came into contact with, especially Kai, went above and beyond to make our stay enjoyable.
I stay here once a year for several days while attending a conference. The staff is friendly and the airport shuttle is quick and appreciated. The cookies are amazing!! The prices aren't super high but aren't smoking deals either. The pool and spa is clean and well kept. The rooms are clean and well maintained. I will likely be back again next year as long as the conference stays in this area.
We held a trade show there and the service was great! Mina has, for the last two years, taken care of the conference center and was wonderful to work with. Their staff was awesome and was there the entire time to help all of the vendors. Great job!
The hotel was very clean and up to date. The staff were on top of things. Equipment worked well. No issues at all. I would love to stay here on my next trip. My only issue was the front desk staff. I asked about where conference was and they gave directions but could have been a lot nicer. They seemed irritated i asked.
The services were simply amazingall the staff seemed to be in good cheer and ready to help. I have a rather simply but particular list of five things I need in my room, including hot chocolate and extra lotion. They were happy to oblige me! When my flight was delayed, they even agreed to check me in over the phone so that the kitchen can go ahead and put some Cuba sandwich in my room waiting at midnight. I cannot recommend my Doubletree enough
Stayed here the end of March. The service was impeccable. Staff friendly and went above and beyond. I told them it was our anniversary, and they really made a big deal of it. We were really surprised and happy with the extra attention. We would stay there again.
We stayed in a suite and it was very nice. Plenty of room and we had everything we needed. The staff was very friendly and willing to help. The pool is small but classy, and even had swimming noodles for the kids. Pool has lots of nice seating and lounge area, and large bathroom. Two TVs in the suite worked out great. The bathroom had a lot of counter space and a large sink. The shower had good water pressure. If we have the need to stay in downtown SLC again, we'd definitely stay again here. Great price, too.