About
Location :
Added by Jopie, at 28 November 2016
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
Gallery
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14 Reviews
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10 December 2017
Advertised price on line was lower than when we got to the dealer. I came there to buy a car prepared to pay what was advertised online. I was given a run around. They did not honor the online incentives. They try to bait and switch customers. We really wanted to buy that new car and would have if they would have honored the deal online. We will take our money else where. They have good coffee though.
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23 November 2017
Great service. Great people. Would recommend to any one and everyone.Special thank you to my service advisor Zeynep. She was absolutely amazing. They even have really good snacks in the extremely comfortable waiting area. You guys rock my socks!!!!
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20 November 2017
Due to a stupid accident on my part, the passenger side rear mirror needed to be replaced. I was quoted over $300 for the part and, with "paint" and labor, it was going to cost somewhere in the range of $900. I had to call BS..
Went online, bought an aftermarket mirror, installed it myself and it cost me about 50 bucks. I realize they have to make a profit, but almost $850. No wonder people don't go to dealers.response / report this review -
13 November 2017
I recently purchased my 2017 Nissan Pathfinder from Jill Mcwilliams. I could not have asked for a better sales person or sales experience. She helped me pick out which vehicle was best for me and showed me all the colors and options that were available. I would highly recommend her to anyone looking at purchasing a vehicle at dorschel!
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19 September 2017
Greg Chernyak was great!! He was diligent and showed me all the features of my new Rogue. I am very happy!
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13 September 2017
Stuff was so friendly the guy that did my oil change Jose ozuna was so good and explains everything good and Ora was helpful too!!
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26 August 2017
My wife was interested in the Nissan rogue. I went to two other Nissan dealerships and was offered a super high monthly payment on a lease. Neither dealership would budge on price. After a few weeks I went to dorschel and they gave us the monthly payment we wanted. No questions or back and forth wheeling and dealing. I'm actually still not sure how the difference in price per month was so drastically different between dealerships lol. Either way we're very happy with the purchase and absolutely love the rogue.
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11 July 2017
They were very professional and helpful through the whole buying process. Mark the salesman even brought the card to my house. I highly recommend them to anyone that wants to buy a car.
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21 June 2017
This is the summary from a 3 month nightmare car buying experience here: They sold me an Audi A4 that needed to have the engine rebuilt at time of sale. It ran out of oil 3 days after purchase, then again 5 more times before the issue was fixed (which they said they were doing me a favor by doing). They also said the car came with a set of summer tires, too, but when I went to pick them up they had disposed of them without even telling me. As a result I was offered a meager 20% off a set of 4 new tires from their already overpriced service center. Manager Jonathan then lied to my face and said the "Blizzak" snow tires that were on it already were meant for year round use, and fine to drive on all summer. This was the 3rd car I have bought from here, and definitely the last.
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03 April 2017
Great deal. Amazing customer service. Good quality cars.
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26 February 2017
At least my second car from Dorschel and they've always took good care of me every 3 months I get my oil change from them and they have lots of complementary water coffee soda for their guests at wait for maintenance service I'm usually in and out in an hour
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14 January 2017
We wanted to thank everyone at Dorschel Nissan in Rochester, NY. for providing us a great car buying experience. The car dealership has lots of great people working for them, from the greeter to the service department and a special thank you to Mark Angelo for providing a superior customer service experience. John's team here really seemed like a little family of everyone working together, so very helpful. Thanks again great place to find a quality new used vehicle in Monroe County, NY.
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21 December 2016
I worked with Chris Heininger and he got me into my '13 Nissan Rogue. He did an excellent job helping me throughout the process, and was always on top of getting things done. There was a small issue when I was purchasing my car, but Chris and the team at Dorschel fixed it immediately, and more than made up for it. Keep up the good work!
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05 December 2016
I had a great experience purchasing my first new car with Warren. Test drove a Nissan Versa, received a $25 gift card (apply online), then decided 2 days later that that was the car I wanted. Warren made me feel very welcomed and helped me receive the best price for my Nissan. He went beyond my expectations and found an additional discount I qualified for right before I made the purchase. I never felt pressured to purchase anything I didn't want. They do not receive a commission for their sales, so there wasn't any haggling.
Overall, I had a great experience. And look forward to purchasing my next vehicle at Dorschel, whether it's a Nissan or not.
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