About
Location :
Added by Jopie, at 22 November 2016
Opening Hours
- Monday 8:00 AM – 6:00 PM
- Tuesday 8:00 AM – 6:00 PM
- Wednesday 8:00 AM – 6:00 PM
- Thursday 8:00 AM – 6:00 PM
- Friday 8:00 AM – 6:00 PM
- Saturday 8:00 AM – 5:00 PM
- Sunday Closed
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13 Reviews
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09 December 2017
Great place for tires. They were busy on Black Friday but they did their best to get us out as soon as possible.
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16 November 2017
Service is usually ok, I called ahead of time and was told 2-2.5 hours wait, which is what I heard when I arrived. They were booked up all week, and I just found out that my front tires were bad so I couldn't wait for an appointment. Then after sitting here for 2 hours with my car in the lot and my key held captive, I heard a customer service rep tell a lady she could call ahead to put her name on the waiting list. So she could do most of her waiting at home. Why wasn't I given that information? Because not everyone is trained on their policy. Well, maybe not everyone should answer the phone until they are trained?!? So how many people were placed on the waiting list before I arrived?
Either tell everyone about the wait list, or make it first come first served. You could also go much farther to make the wait more bearable as well, especially if waits are hours long. How about a TV, magazines besides Golf Digest, or a vending machine? Outlets or a phone charging station?response / report this review -
01 November 2017
Hit a pothole and ruined my rim and my tire, luckily they were about a block away. I had a speciality lug nuts and didn’t have the speciality socket, they placed the ruined tire and rim in a bag so my car wouldn’t get dirty and placed my spare so I could finish my 90 mile journey home. On top of that they charged me NOTHING! Thanks guys!
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27 September 2017
I've been coming here for over 15 years and have always received great service for a reasonable price.
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23 September 2017
Best Customer Service. Changed my tires but they forgot to reset the light. Called them back and the most customer oriented business that I have dealt with in years. You just gained a customer for life.
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02 September 2017
Not very good told 3 hr wait came back to wait 2 hrs more thank you for taking 5 hrs to fix a flat perhaps you should look at your sign our promise to you as you did not live up too it thank for your time I hope you appreciate wasting my time with your inviting easy safe experience!!!!!! Thanks for your great service!!!!
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03 August 2017
This location has ensured my loyalty. We have purchased 2 sets of tires here, and had no issues either time. The second time, I accidentally ordered the wrong size tire for my wife's car before the appointment, and they upgraded our tires for free.
Recently, we had to have a tire replaced. Since we purchased the warranty, it was completely painless to have it done.
The location is always busy, so I would recommend making an appointment online.response / report this review -
29 June 2017
Even though they were extremely busy, they handled everyone in a timely and courteous manner! Friendly, thoughtful and very helpful. Since they are so busy, it's best to bring your patience with you or set an appointment if you can.
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30 May 2017
I've been a customer of discount tire for over 10 years (various locations and cities) and I've never had a bad experience at any of them. My last experience was a true test of their service and professionalism. They were able to match discount tire direct's online tire price so I didn't have to ship the tires to my house and bring them over to their location, helped me with a labor day weekend rebate, and installed the tires via appointment later over the weekend. I was worried about any potential damage or scratching that might occur to my wheels during the install but they assured me that there wouldn't be any issues and even if someone had happened, that they would make it right. Despite others' negative reviews I highly recommend them and will continue to be a customer. If you have any concerns just voice them with a rep and they'll help you out.
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28 May 2017
Excellent service! Our tire blew a few miles from here on our way back to Georgia. This was an unexpected expense, but the staff worked with us to make sure our car was safe to drive at a price we could afford.
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22 April 2017
After my wife punctured a tire on our van, Kyle was extremely helpful in getting us back on the road quickly. He also asked the right questions and was able to get us a heavily discounted tire from the manufacturer covered under a road hazard warrantee. The other tire shop I went to that morning only had 1 tire in stock (obviously the most expensive one!).you can guess who will get my business going forward.
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21 April 2017
The guys were professional and courteous. However, I made an appointment online at 9:00am days in advance. Showed up on time only to watch my car sit for 28 minutes and another car pulled in front of it after being told it would be pulled in next, 28 minutes prior. So I got up raised a stink and they pulled my car right in. Point is, I made the appointment to avoid this exact situation. As a woman the last thing I want is to have to be confrontational to get the service readily extended to others
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29 November 2016
I have been a customer here for at least 5 years and they were not so good today. I made an appointment on line (what a waste of time that was) and had to wait 25 mins just to tell them that I was here. It would be really helpful if they had a line for customers that had an appointment and a line for walk ins.
My appointment was for a tire rotation. They say come in at 6,000 miles to get this done for better wheel management. I came in at a bit over 5,000 to be told I need new tires. I think they could have told me that new tires were imminent when they checked my tires in August. I could have gotten all 4 done at once then and. It have to take time off work an additional time - aside from getting the gift card for 4 at once.
He said that they do not know how long the tires will last and it is not their problem and suggested that I must have poor wheel alignment. I get my car serviced regularly, there was no mention of an alignment problem when I go my other tires from discount tire in August nor when I had my car serviced a few weeks ago. He just made me feel like it was my fault and all I was saying was that I would have preferred getting all the tires done at one time or at the very least have been informed of that option.
I just got him to order the new tires. I could see he had no other interest in me. I will be looking around at some other options in the area.response / report this review
