Dillard's

Location :

300 Mary Esther Blvd Suite 119, Mary Esther, FL 32569, USA

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• Anynomous

  26 April 2018

  Very large store, very clean, friendly helpful staff, well stocked, good prices, great place to shop, my sister loves to shop here she buys alot of her clothing here, loves the seasonal sales, sometimes you can get coupons online or through Groupon. Large oarking well lit at night.

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• Anynomous

  07 April 2018

  So let me tell you my story of the Dillard’s in the Santa Rosa mall in fort Walton beach Florida . I was shopping at the mall with my girlfriend and we decided to go into Dillard since I have not found anything that I liked yet. My girlfriend found a shirt that she really liked so we continued to walk around and look for some more outfits. As we walk around the store her uncle calls and asks if we could give him a ride home from work but the call drops. So we call him again and we start walking back into the mall and next thing you know a mall cop stops us and points at the shirt in my girlfriends hand. We told him it was a misunderstanding and that we completely forgot it was in our hands. So he brings us back into his office with the manager and we try explaining what happened. And this female manager (was unable to get her name) starts filling out paperwork and I told her was happened and she explained they had been watching us (there was not really anybody in the store except employees). So I offered to buy the shirt for the misunderstanding and she tells us we can talk to the sheriff. Finally the sherif comes in and the mall cop and manager start telling the cop multiple stories and he had to reiterate to them if we had walked out of the store. They did confirm we did (and we did by just literally getting to the sensors which surprisingly never went off) and the sherif asked if she was going to press charges. And then she said yes!!! I was losing my damn mind! Me or my girlfriend would NEVER steal anything. We have too much to jeopardize to get in trouble for stealing, we work for our money we don’t just steal things! So we tried explaining to her again that if we wanted to STEAL THAT SHIRT WE COULDVE EASILY THROWN IT IN OUR JCPENNY BAG OR EVEN RIPPED OF THE TAG. in the police report it states we walked around with the shirt in her hand and picked up a phone and started walking towards the entrance back into the mall. So now my girlfriend has been in jail for 3 days over a petit theft charge that she never intended of committing and we don’t even know when she’s getting out. Now I’ve paid $130 JUST to talk to her on the phone. Like this is someone’s LIFE you are messing with. My girlfriends grandma called Dillard’s and spoke to another manager and he stated that she would have NEVER BEEN ARRESTED IF HE WAS THE ONE WHO WAS THERE. Humans make MISTAKES. this act was never ON PURPOSE. the other manager stated that the judge more than likely will drop the charge, but that does not excuse the fact that she may lose her job over this. Her face will be on the newspaper like this is just the worst experience I’ve ever went thru in my life. Especially for my girlfriend, she’s the one stuck in an overcrowded jail with spring breakers. This is just completely unfair and inconsiderate of another persons life when it clearly looked like we were just browsing. Not intending to steal anything.

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• Anynomous

  07 December 2017

  Pushy sales people once again. Not great selection for infant/toddlers. But overall not terrible.

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• Anynomous

  02 December 2017

  Very helpful store associates helped me in ladies' coats today! A lovely store!

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• Anynomous

  15 September 2017

  Beware.... I was shopping for my daughter a dress and while I was checking out the cashier lady asked me if I had a Dillard's credit card. I told her no and that I don't want one. I said that I might have a rewards account and she told me in order to find it she would need my last 4 digits of my ssn, my birthday, and my phone number. I thought that was odd but I gave the information. She then told me that she found my rewards account and that it needed to be updated. So she took a customer behind me first because it would take a while to update it. I thought that was kind of rude so I went to another register and tried to explain what happened and the lady just took me to another register and walked away without even listening to me. So at the third register the lady asked me again if I wanted to open a credit card and I said no but I just wanted to use my rewards. She kindly explained to me that there is no rewards there. It's only credit cards that have rewards. So the First Lady tried to open a credit card without my permission!!!! I was angry. I didn't have time to talk to a manager because I had to get to work so I called him on the phone. Guess what he says. Sorry that happened, I will have a talk with her. Are you serious. That has to be illegal what she did.

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• Anynomous

  24 July 2017

  Very good..very helpful..After I told her what I was looking for..she stsy right with me till I found what I bought!!

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• Anynomous

  14 July 2017

  It was nice. Enjoyed looking at the nice merchandise
  

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• Anynomous

  02 March 2017

  Sub-par store at best. The selection of items are very mature and very limited in style. Geared toward the 40s and up crowd. The items they do have for the younger people are only one style and limited also. The service is usually always friendly and they do have pretty good sales every few months, but the physical building and the mall it's located in needs an overhaul badly. You can tell they have not updated since the 90s or late 80s. People are not shopping at malls much anymore and it shows. The store is empty a lot of the time. Stiff competition from Internet retailers. They need an edge to find a way to bring people in.

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• Anynomous

  05 June 2016

  I remember going here as a kid with my parents in the late 1990s early 2000s. I walked though it recently for the nostalgia. The food court was always packed. The best memories were the Chick fil a and the giant cookie cake store. Some stores are still there from where I was a kid. Still remember going to sears to get a N64 game as a kid. Lots of great memories. I am glad I got to walk it recently. It's a shame it won't hit the prime days again.

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