About
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Added by Jopie, at 04 March 2017
Opening Hours
- Monday 8:30 AM – 8:00 PM
- Tuesday 8:30 AM – 8:00 PM
- Wednesday 8:30 AM – 8:00 PM
- Thursday 8:30 AM – 8:00 PM
- Friday 8:30 AM – 6:00 PM
- Saturday 8:30 AM – 6:00 PM
- Sunday Closed
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15 Reviews
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13 December 2017
I absolutely love DePaula. I am very impressed with their customer service. They went above and beyond for me. Alex and George were fantastic. They made sure I walked out happy. They will always have a customer.
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23 November 2017
I have known DePaula salesman Chris Horn both personally and professionally for many years. What you see is what you get. He is an honest, hard working and true to his convictions. I have got two cars from him and he worked for me until I was fully satisfied and thrilled with the deal. When you are ready for your next vehicle make sure you visit with Chris. You will drive away thrilled and happy with your new car 🚗.
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15 November 2017
I was very pleased with the service I received at DePaula. My service rep, Dave, was very helpful and pointed out information about my service plan to my benefit. Another big plus was the white board outside of service to track customer arrival and expected update time/completion. This showed me they cared about my time and the status of my vehicle. The amenities (cookies, muffins, and coffee) were also nice to have while I waited for my car. With regards to the service, my car was ready 1/2 hour earlier than expected and the work was done very well. I travel 1.5 hours to get my Mazda serviced at DePaula. I bought the car there when it was still Orange Motors a couple years ago. I will say the customer service and workmanship will keep me coming for years to come.
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20 October 2017
Awesome from start to finish. Had to bring truck to Collision Center to have repairs done to tailgate. Everyone from office staff to the technicians treated me so well. They addressed all of my concerns and were so accommodating. The job they did was perfect. Looks like it just came from the factory. I can't say enough about these people, they really go out of their way to make you feel like you are the only customer they have with the personal attention they give to your particular situation. An excellent group of people doing exceptional work!!
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30 September 2017
My salesman was very professional and very experienced and knowledgeable reguarding my vehicle. The sales team from start to finish was terrific. We have been buying our vehicles for years and we will continue to do so. We would advise friends and family to go there and be a part of their auto family. Thank you so much DePaula Chevrolet
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22 September 2017
John Clay and everyone that worked with me there did an awesome job. They went above and beyond to get me the car I wanted at the price I felt comfy with. John fought for me to get me the best deal. The knowledge and professionalism I experienced at DePaula is unlike anything I've ever seen before at a car dealership. I found the friendliness of everyone and I mean everyone that works there to be outstanding. There is no where you go in the dealership where you are not acknowledged and smiled at. They do a really good job of making you feel right at home. I actually wanted to spend money there before I even knew what car I wanted. Don't even think about it, go see John Clay. He will get you what you need and want with ease. I will be back for my next vehicle.
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21 September 2017
The worst dealership I have ever been to by far. Drove almost three hours to this dealership while pregnant to buy a used car I saw on their online inventory. Was completely lied to by both the salesman as well as the financial manager who worked with me and ended up getting a $32,000 loan for a car listed at $24,995. When I wanted to have the undercarriage coated for rust protection I was told I could only do this if I bought a package that was $999. Turns out that was a lie, as the undercoating was listed separately on the contract for $200 and the salesman added over $3000 for additional packages unrelated to the one service I wanted. Went to sell the car back about a year later with the intent of calling a lawyer if they did not correct their wrong. Drove another three hours, except this time with my five month old daughter. Ended up taking a $5000 loss on the car and was told I was getting a great deal on a lease to make up for their wrong. After going to some other dealerships recently I came to realize I'm paying double what I should be for my lease. These people are crooks and they take advantage of their customers. Definitely consulting with a lawyer immediately.
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12 September 2017
Tom and Dan and everyone went above and beyond to make sure I got what I wanted and MORE! Everyone was friendly and I felt confident from the beginning I was at the right place. Also they took the extra time to help set up my new vehicle and answer all my questions. While I was on tour I was very impressed how other departments would smile and say hello. I feel confident and comfortable and will always go back! THANK YOU!
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31 August 2017
Not happy at all with how I was treated by DePaula. The service on my vehicle was accomplished so I am satisfied there but as a customer and how I was treated was very disappointing. I felt like DePaula had the sale from me back on April 1st when they sold me the car but after that any and all other promises are now in the past. I called to have my vehicle checked for what I felt was something out of the ordinary for a newer vehicle. When I made the appointment I made it very clear I needed a loner. I was told to just talk with an adviser and he would take care of it. When I dropped the car off the adviser indicated he could not find the gentleman in charge and he was not answering his phone so I probably couldn't have one as this was a sign he had none left. Which is funny because when I went in the waiting area I found him waiting on other customers and signing out loners. I guess I didn't count. The driver who did drop-offs for DePaula had left already. SoI had to call a friend for a ride. I ended up being very late for a business meeting I could not miss. Nobody at DePaula seemed too concerned. As I said.they had my business at that point so they do not make any effort to go out of their way to assist me. I will not return to DePaula any longer. They have now lost my business.
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14 August 2017
Everything was great. Came in for scheduled service. At time I was also notified of an open recall on my vehicle and that would also be addressed at this visit. Everything was explained to me what was going to be done and how long it should take. All of the work was completed within the estimated time and everyone was friendly and very accommodating to all of the questions I asked. It was a nice experience.
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25 April 2017
Unfortunately I've needed DePaula's Collision Center several times over the past 3 years. Each trip to the body shop was seamless and they were accommodating. The finished work was great and done in a timely manner. You don't want to ever need them, but it's good to know they're there when you do.
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21 April 2017
After shopping at one of their "HUGE" competitors, and being shocked by the unprofessional atmosphere, we came to DePaula and we're impressed by every aspect of our car shopping experience. Our sales rep, Johnny, was professional, courteous, and very well informed. In fact the everyone we encountered, from sales to reception to financing and warranties, treated us as if we were buying a Corvette, even though we were in a much lower price range. After our test drive, Johnny took the time to give us a tour of the service dept and all of the available services provided by DePaula. All in all, Johnny, Alvin, Levi, and Chad made buying a car a pleasant experience. We will definitely shop at DePaula again!
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15 April 2017
I thought they worked very well with me on finding a vehicle. The young man did and excellent job in working with me to be able to purchase the vehicle i wanted sense i had a tight budget to work with. The young man was nice, courteous and very pleasant to work with to purchase a vehicle. I would recommend anyone who I send there to ask for him. Thanks.
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02 April 2017
DePaula is an amazing place to go for service. It is the only dealership in the area that I will bring my car. There staff is so knowledgeable and helpful. They will get you in and out as fast as possible with quality work done but, if they need your car longer they have a shuttle to bring you were you need to go or rental cars right there if it's going to be a couple days! I send everyone I know to get there cars serviced at DePaula!
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11 March 2017
Champ was awesome, he made the process very easy. The approach was very nice, I didn't feel pressured or forced as I did with many other dealerships I visited. It was a lax, smooth, and fast process. The follow up calls to insure everything is fine was very nice. The extended warranty is great. Champ was always reachable and answered all my questions. This was the best decision I've ever made my first car is awesome.
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