About
Location :
Added by Jopie, at 12 April 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 9:00 PM
- Saturday 7:30 AM – 9:00 PM
- Sunday Closed
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14 Reviews
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20 December 2017
Once if you’re successful to make a deal with them (which is little hard) they are reliable. Check price with others before making your purchase. Good service. Warm welcome.
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06 December 2017
The chat service is absolute nonsense. I came here with a question on coupon. I was told she would get back and collected all my info. After a week, I didn't get call back, so I went to back to chat. I was told to call service department and the lady on the chat was always in a hurry to end the chat. She eventually shut the chat on me. I started getting all my maintenance stuff done here. Not going back ever again.
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03 December 2017
Great experience. I could tell that my salesman, Zane, really wanted to help us get the best deal possible. He made everything efficient and helped us through the whole buying experience. Danny helped us in finance and did a great job, too.
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31 October 2017
The Service Team here is out for a Buck. Their main goal is to take advantage of female customers that do not have advanced mechanical Knowledge.
The staff is under trained by communicating things are covered under warranty you will not have to pay: just come on in and schedule an appointment. Once my fiancee arrives at the dealership they then tell her that none of this is under warranty and she is there with a dead battery. (No Place to Go) Oh by the way this Honda Dealership (David McDavid) replaced the battery 2 years ago (approximately 20K miles) because the battery died.
To pile on to the issues, Jimmy her Service Manager told her that car needed a lot of items to be worked on since they were in such poor condition. (Over a $1,000 of service items that needed to be addressed). Note this Honda vehicle has been serviced by David McDavid for 3 years meaning all Oil Service and check ups. Now since warranty expires all of these items are in POOR condition she needed to get these fixed right away.
To cap this miserable experience off, my fiancee was not even notified of the completion of service. She had to call the dealership to get an update and the receptionist said, Oh it is done a ready to go.
Disappointing that Customer Service/Satisfaction was not evident in this experience.response / report this review -
18 October 2017
Update: Sonia the GM helped me get the problem solved. There really should be more women in the car business!
Bought two cars from this dealer and a lot service work here. Looking back, I 'm not going back. They don't send out recall notices. My CRV now have door actuator problems and just found out Honda offered to replace all of them in 2015. I was not notified by this dealer, even though I had my cars serviced there. They are great at making money, not so much about taking care of customers. Very disappointed! Not going back myself and letting my friends make the same mistake.response / report this review -
10 October 2017
Had a great experience buying my new Honda Accord 2017. Got some good accessories along with car for a great price. Staff is friendly, informative and helpful. My sales guy Shanti, Finance guy Danny were very helpful in the entire process of purchase. Would recommend Honda Frisco to others for buying cars.
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02 October 2017
Went in for an airbag recall. That went fine but I needed an oil change too. My service advisor added the oil change to my work order. I caught the shuttle to my home (they wouldn't take me the extra couple of miles to my office. When I went to pick up my vehicle the service reminder for the oil change was still on. Waste of my time. I don't know if the oil was changed or not. The cashier said that my service advisor would call me regarding the oil change. 4 days later no contact. For sure I won't be going back to David McDavid. Update, still no phone call. I am starting to doubt that the air bags were even replaced. I'll see how difficult it will be to confirm they were replaced.
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27 September 2017
We came to the dealership Friday evening looking for a third car just for commuter duty. We wanted something economical and easy to drive with just a few options for safety.
Devon helped us find the right vehicle and after a short period we had come to an agreeable price. Sam helped us figure out if we should lease or buy and which option would best fit our needs.
Finance was quick and to the point and away we drove.
I've never been a huge fan of Honda but you can't argue with the dependability and this dealership should make them proud at Honda North America.
Thanks guys!response / report this review -
21 August 2017
My fiance and I were in the market for a new safe family vehicle. We were new buyers and this was our biggest purchase together and we were nervous about what to expect. Jeff Stone was more than helpful. He was informative, relatable and fair. The entire process was smooth and simple, and I left feeling like a valued customer and was treated with the utmost respect. Thank you Jeff for your help and for making this one of the best experiences I've ever had when making a purchase. I will be back in a few years for a trade-in!!!
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04 June 2017
Awesome Experience! Becky was simply amazing! The easiest experience I ever had at a dealership. Spoke with her on Friday and purchased on Saturday. She's the best!! God bless you Becky!
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04 June 2017
Real shame. They will let you go for 500$ difference. They kept saying "we value you are a 5 time repeating customer" but refused to discuss any option to reduce price, they simply did not want to hear anything. After few hours of me waiting it was a difference of 500$, had cash in hand which was my max and they simply did not care and stated "you can get a lower trim if you like", real shame. Could have closed the deal easily but the lack of willingness to actually make a deal and the attitude as if they were doing me a favor allowing me to purchase a car from them destroyed my trust. Shane.
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01 June 2017
For a spur of the moment decision to buy a new vehicle, my experience with Ed Nogar at David McDavid Honda was unbeatable. He and the staff members with whom I interacted for the transaction were courteous and knowledgeable. They seem to value the quality of the business - to - customer relationship. I highly recommend Ed and this particular dealership.
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05 May 2017
I have been taking my Honda Civic to this location and working with Mike Hood. He has been very helpful to ensure my car is taken care of and I trust his suggestions. He recommends great ways to keep my car running smoothly and I know the work done on my car will keep it acting new far longer than it should otherwise! Mike also is great in treating his customers with care and knows your time is valuable.
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19 April 2017
We've taken our Honda Odyssey to David McDavid for oil changes and most recently new tires and brakes. Berkley has been our Service Rep the past few visits and she has done an excellent job of keeping me informed of the repairs as well as not trying to pressure me into purchasing repairs that weren't needed like you get as other repair facilities. The waiting room is clean with plenty of seating. I will definitely continue to bring my vehicle to David McDavid for future oil changes and repairs.
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