About
Location :
Added by Jopie, at 11 November 2016
Opening Hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday Closed
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15 Reviews
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11 November 2017
To many times people are quick to complain, but slow to compliment. I wanted to take a minute and thank the service department at DCH for taking great care of my car. They spoke with factory and got a major repair covered that was out of warranty. They had my best interest in mind and want to share this experience.
Sergio was a great help. Thank you very much. Haroldresponse / report this review -
07 November 2017
I had a chat with one of the DCH's representatives. She confirmed me the price that I saw online. Based on that I went to the dealership. I had my test drive. When the time came for price, they told me that the online price is a typo. The actual price is $6000 more than the listed price. Are you guys kidding? You guys have typo for all 6 vehicles I saw, is it believable?
I just lost 3 hours of my time for their lies. This is totally unexpected and unprofessional. I would not recommend anyone to go there.response / report this review -
03 November 2017
This was my first, and very positive, experience with this dealership. There was an unavoidable delay the day I was there in getting all the paperwork prepared for me to sign, but while I was waiting, several of the managers popped in to introduce themselves and welcome me to the dealership. My salesman (Chris) knew the vehicle I bought inside out and answered all my questions (then and since). I look forward to a happy relationship with DCH. PS I LOVE LOVE LOVE my new Rogue!
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24 October 2017
I went into the dealer about 2 weeks ago in the afternoon. As I walked in, all of the sales people were either at their desks alone, or standing around talking. I walked around the show room and waited a few minutes to see if a sales person would approach me and they did not. I Like that I was not jumped on by a bunch of people when I walked in but I was NOT happy by the fact that I had to go over to a sales person and ask for help.
I test drove a vehicle and pretty much secured a deal. I left the Dealer with the price that the Sal3s Person assured me u would be paying. I even got home, called him on the phone with a question and once again went over the price and he assured me that the price is what we agreed on. Later that evening as I promised, I went back to sign the papers. Well, as soon as the actual papers were being drawn up and the Sal3s Manager came over, the figures were totally different. When I called out the Sales guy to the Manager, all he could say was sorry. To me, that was pretty lousy and unacceptable. I ended up securing a deal because I needed a car but honestly, I was not to happy. From day one, i addressed an issue with my license plates, I spoke with my Sales Man, the Sales Manager, and the Finance Manager, and the issue is still NOT resolved. I was told that the Motor Vehicle person will not deal directly with Customers. Well I have the car two weeks, and have left countless messages for the Manager, and still no phone call.
The day I picked up my vehicle, it was not detailed to my satisfaction and I let my Sales person know. There was tape left all over the inside of the hood and trunk. The back window area was filthy, the front windshield had prints all over them, and the black plastic on the doors was dirty. I am going to get the car detailed again, for free as I told my Sales Person but whomever does the detailing, needs to check their work out before they deliver the car.
Over all, I am not happy with the Dealer. Nobody was mean to me but I just do not like the way things went down and all of these things could have been avoided. I feel something should be done.response / report this review -
23 September 2017
Had a flat tire on the way home from work. Pulled into dealer almost at closing time. Very helpful service adviser named Kay worked with a great young tech Named Audra to fix my tire fast and get me back on the road.
This teamwork was very refreshing in to today's market place. Very happy customerresponse / report this review -
14 September 2017
My husband and I just spent 2hrs and 40 minutes, in Freehold Nissan.We were there to just buy out our lease! Are you kidding! If any of the salesmen/advisors/finace people moved any slower, they have been going backwards!! Makes me feel I would never own/lease another Nissan.
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01 September 2017
Best car buying of my life hands down!!!!
Go see Dwayne Parker in Sales Glenn Swenson Sales manager and Raj Rajanayagam in finance they are the best in the business. I promise you you wont be disappointed Thank you again for an unbelievable experience!!!!!response / report this review -
02 August 2017
THE SALES PEOPLE AND FINANCIAL SERVICES ARE VERY HELPFUL. THEY LISTEN TO ME AND WORKED WITH ME TO GET EVERYTHING I NEEDED, WANTED AND COULD AFFORD FOR MY NEW CAR. I WASN'T RUSHED THROUGH ANYTHING THEY TOOK THEIR TIME AND GAVE ME WHATEVER DISCOUNTS THAT COULD BE APPLIED. I HAD A VERY NICE EXPERIENCE AND I AM VERY HAPPY WITH MY NEW ALTIMA.
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31 July 2017
Dropped my car off for a warranty repair. My car disappeared into a black hole where no one knew what was going on or where it was at one point. Any time I called or spoke to someone they always had an attitude. This attitude extends all the way to the cashier who I was apparently bothering when I went to get my keys. I finally get my car back and this is what I find. I guess the warranty company didn't cover paper floor mats. Avoid this place at all costs.
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15 July 2017
Good service. Great place. Salesmen mark was the best . They work really hard to get you best deal. Highly recommend.
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30 December 2016
I had a wonderful experience looking for a pick up truck. Michael Croy was my salesman, he is nice and very friendly. I found the perfect truck with the perfect price and even ordered the color I wanted :) Highly recommend this place!!! And they were not pushy at all. I give them 5+stars!
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30 December 2016
My client advisor was very very good. Very attentive. Craig & Joe
were very generous with their time. They work with me until I was satisfied. I would recommend this Dealership to everyone searching
for a new car!!!!!!!!!!response / report this review -
29 December 2016
The staff, especially Tom, made what originally was a not so positive experience with the Nissan call center an excellent one. Everyone was friendly and very helpful. We have purchased 4 vehicles from DCH Nissan but since we lived in South Jersey, we serviced elsewhere. Now that we live locally, we are using DCH and I'm glad to know we will be in good hands. Thank you Tom!
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29 December 2016
Today my wife and I brought a car from Michael Croy and he was not pushy one bit. He had patience and treated us like family. His used car manager Dave also visited us at Michael's desk and thanked us for choosing Nissan. There customer service skills were impeccable. Thank you Michael and Dave!
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18 November 2016
Excellent sales person.!! Travis D. was very knowledgeable, friendly, and courteous. He made the experience easy. My husband and I were very happy with the car we chose and the deal that was made for us. I highly recommend DCH Nissan Freehold dealership. Kudos to the whole staff. A special THANKS to Travis!!!
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