Name: Crossroads Chrysler Jeep Dodge Ram
Address: 4510 Whitehill Blvd, Prince George, VA 23875, USA, US
Telephone: +1 877-360-5755

Crossroads Chrysler Jeep Dodge Ram is a car dealer, located at 4510 Whitehill Blvd, Prince George, VA 23875, USA. They can be contacted via phone at +1 877-360-5755, visit their website www.crossroadschryslerjeepdodge.net for more detailed information.

Location :

4510 Whitehill Blvd, Prince George, VA 23875, USA

Contacts :

Added by Jopie, at 04 August 2016

Monday 7:00 AM – 8:00 PM
Tuesday 7:00 AM – 9:00 PM
Wednesday 7:00 AM – 9:00 PM
Thursday 7:00 AM – 9:00 PM
Friday 7:00 AM – 8:00 PM
Saturday 8:00 AM – 8:00 PM
Sunday Closed

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Katina Johnson

12 January 2021

I always receive wonderful customer service whenever I bring in one of my vehicles. The staff keeps me well informed on the progress of my vehicle and make sure if I need to get back home, they provide their courtesy shuttle service. I highly recommend Crossroads for not only the service on your vehicle, but for your next new vehicle purchase!
Isaiah Moreno

07 January 2021

Awesome place. Great customer service and great sales people. My old car broke down and no one else would take it. These guys not only traded it in, but also spent hours of their time working with me figuring out the best solution. I’ve been to plenty of dealerships in the past. And these guys definitely earned my business for life! If you need help with anything ask for Scott, he is truly the man.
BARBARA SCHECTER

11 August 2020

Dealership was run very efficiently and safely. Although we were there for 5 hours and got a little impatient waiting to get all the paperwork done. Salesman, Chris I think, was very professional and answered all our questions. Left vehicle there to get detailed and painting and picked up the next morning.
Elwood Clark

25 June 2020

Terrible experience from the time i called to setup an appointment to the time I picked up my vehicle. 1 - They couldn't give me ballpark time estimate in advance so i could arrange a ride to pickup vehicle. The older gentleman was rude. 2 - I dropped vehicle off the night before so they could begin immediately. Requested 3 items - door motor repair through warranty, oil change, and diagnose check engine light. At 4 PM I called to get an update on the vehicle and was on hold for 40 minutes. I was told Josh was working with another customer, hard to believe he couldn't take a quick phone call while I was on hold for 40 minutes. The other folks were unable to provide me any updates on my vehicle. I sent text message while on hold to see if I could get an update via text and received text that work was completed and waiting on paperwork. Still on hold they text me again while I'm on hold saying they actually didn't do the oil change or look at the check engine light. Appointment was setup 4 days in advance in preparation for long road trip next week. They were unable to accommodate the repairs in a timely fashion and told me I should take the vehicle somewhere else. They couldn't work around our families doctor appointments. This may be more of an issue of poor management or short staffing. Aside from the older gentleman who setup my appointment, the staff were generally pleasant to speak to. I paid full price for the 1 of 3 items they did complete.
Shawn McGill

15 April 2020

Look man I'm on my 6th vehicle purchased here. Seriously, the sales team is amazing. Go see my dude Scott and he will literally bend over backwards to help you! Jeff and the rest of the guys there are great also.

I'll continue to buy from these guys as long as Scott, Jeff and Tommy are there. For real.
Matt Catron

17 November 2017

Had a great car buying experience. Salesman Logan Carter was top notch an really helped finding the right jeep for me. The Finance department made things smooth and easy. Overall great team at crossroads.
Melanie Moore

13 November 2017

Excellent service done on my Van today! Thank you for taking such good care of my Van and it is running so smoothly, just like a new one and it's 20 years old. Great job!!
Melanie Moore

13 November 2017

Satisfied, got car inspection, oil change, tire rotation, that was good but when I went to leave they had rolled my window down which I have problems with and had mentioned to me about the problem but did not put it back up. I was upset and the guy finally got it back up! If I hadn't noticed I would of gotten all the way home. The workmen knew better then that. What if it had rained!! That did make me UPSET!! The guy at the desk kept telling me it's broke and I told him it was up when I brought it in and it was going to be up when I left. He did get it up!!! I. Thanked him but I think we both got a little upset but he worked very hard on it.
Aaron Ott

02 November 2017

Received a recall from Chrysler for the passenger airbag. I made an appointment for early Tuesday morning (7:30 a.m.) with the intention of waiting for it to be repaired with a time estimate of 1 to 1 1/2 hours. Something came up so I had to drop it off on Monday around 12 noon instead with the intention of picking it up before closing on Tuesday. By the late afternoon on Monday I received a call stating they had worked my truck in and it was ready for pickup. I didn't ask for that nor did I expect that but it was a very pleasant surprise. Dropping it off and picking it up was a very fast and simple process, both took less than 5 minutes. I can't comment on the work performed as it was the passenger airbag and hopefully I will never have to use it. In all, I am very impressed with Crossroad's service.
Jake Wagemann

21 October 2017

Good experience. Was dropped off at place of employment shortly after dropping off vehicle for services. Service department even called to tell me that my rear brake service was not needed. I appreciate not being railroaded. I opted to have them do the differentials and transfer case instead. It was the lowest price out of all the Dodge/Chrysler/Jeep/Ram dealerships in the area. Will do business with them again. Now only if they could send me coupons for oil changes, that would be the icing on the cake!
Henry Cook

20 September 2017

I rated your service as four stars because everyone has room for improvement. The service was tremendous they took there time and went over the entire vehicle, explained what was being completed in detail and what services needed to be considered for completion in the future. Thanks.
Michell Pulley

26 August 2017

I stopped in for info, not to make a purchase. I was greeted by Percy who proceeded to answer my questions and concerns. I was then approached by the general manager who I challenged to get better or same quote on a 2017 jeep renegade. he came thru with a lot better quote and better trade in price. Thank You Crossroads Jeep for my vehicle that I have wanted for a really long time!
Alex Bivins

25 August 2017

I had a great experience with the staff at Crossroads. The salesman, Thomas Harris, was excellent and willing to work with me and find exactly what I needed within my price range. He also went above and beyond to assist me after the sale when there was an issue getting a code for my vehicle. Very honest and professional.
Blane Imhoff

19 August 2017

Had some work done on our car. The whole process was easy and pleasant. Made an appointment. When I arrived they were ready for the appt. No unnecessary waiting. By the time I walked around the lot they came and found me to tell me the work was all done. Would highly recommend the service department
Christian Wiscovitch

08 August 2017

Very honest and straightforward sales people. Talked and had an open conversation about my budget with Kim. We found a car that suited my needs. No haggling and they worked for me to get the price I wanted and the affordability. I couldn't say no to the deal. Very happy and also I don't have a warranty but I had an issue with the passenger seat they fixed free of charge. Other dealers would have made me come out of pocket. If you go talk to Kim and also Jacy Poul, two great individuals who made me feel right at home!
Barb Ruhlman

13 December 2016

My Cherokee was due for an oil change. Went to Cross Roads and got it right in. Everyone was welcoming and friendly. I didn't wait long and my Jeep was all done. I was given a checklist of what all had been checked out on the vehicle while it was in the shop. Very comprehensive and complete.
Warren Wright

09 October 2016

Called for a quote to simply install a manufacturer remote start. Should've been a routine job with no surprises when it was time to pay, but that wasn't what unfolded. It took three hours longer than they said it would and charged me $100 more than the quote. Do NOT go here.
John Aiken

23 August 2016

I called the Service Department a week and a half in advance scheduling my appointment for a recall issue. 10am was my appointment time, I brought my vehicle in at 9am and was told it would only take 3 hours and that I would have my car at or around 4:30 or 5pm. I call at 6 asking was my vehicle ready and was told it hasn't been worked on. I took the day off to handle this issue, there were no loner vehicles and as I was speaking to the service personnel, he showed apathy toward my situation.
Christina Farmer

11 August 2016

Service department is awesome! Troy looks out for his customers and prices are lower than smaller shops. ***update 8/15/16*** needed 4 tires and an alignment on the same vehicle. Called to get an approximate cost. Troy is no longer theresoo, Vince is who I got, asks me a thousand questions not relevant to my need. Ok, I totally understand that tire size is needed for pricing, but surely if you say it's stock 17 inch tires, the DEALERSHIP can pull up WHAT tire size is recommended! All Vince kept saying was "I can't give you a price without the tire size"! Didn't even TRY to look them up! Done with crossroads! TROY COME BACK!