We broke down en route to Pennsylvania from Nashvillenothing worse than being stranded in a strange town far away from home. The guys at Cowans got us in first thing in the morning. Very knowledgeable, friendly, and reasonably-priced! 10/10 would recommend to all.
Quick estimate, quick service and great results! Support Military Vets, support Cowans Automotive!
Called to see if they could do a heater core flush on my 2013 Nissan NV3500 (easy access to lines) and was told upon giving them the vehicle info, they wouldn't work on it. I asked why and the answer was "just don't". That was really a good answer without explaining why they "just don't".
Would I consider any future work on any of my vehicles with this company? Probably not based on the answer I got which makes it look like they are Cherry-picking the work they want. If the owner wants to reply, then great! I would like a better answer Lack of proper equipment, etc is better than the answer I got over the phone.
If your looking for a honest, well trained, thorough, mechanic, Phil and crew at Cowan automotive on West state is your place. I have 4 cars from a 1998-2008 and Phil keeps them all on the road. He has diagnosed problems from timing belt off one tooth to a receiver hitch ready to crack right before a trip to Florida. I won’t go anywhere else. Your next car problem, give Cowan Auto on west state street a call.
Phil and his staff are first class. His diagnostic services are the best in Bristol. Unlike other mechanics, he usually has our vehicles serviced in a day or two. We won’t be taking our cars anywhere else! Give them a try!
Said on the website transmission repair and replacement. I was told "we don't do that here, click."
I would highly recommend Cowan's Automotive to solve and repair issues on your vehicle. Honest, fair prices, and good work.
I highly recommended Cowan automotive! They are the fastest, friendliest and hardworking fellas around! Thank you to staff and owner for all your hard work and dedication!
Love Cowans Automotive! They always fix the issue and are honest men. I highly recommend them for all your auto needs! There is no better shop out there!
Very knowledgeable technicians and great service
I had an issue with my car. Took it to Cowans and they ran a diagnostic check with their machine. They were able to figure out what it was and fix the problem. Not only was it fixed but it was done in a timely manner so I could get back to my long list of things to do. Thanks for the great service. Super friendly!
I was told, "You should just take your shi* and go the fuc* home!".
My AC pressure was too high, so Cowans offered to remove all refrigerant & refill to oem standard. Now the AC pressure is even higher. When I confronted them about this, the mgr was explaining what was happening when one of the workers puffed his chest out &said, "You should just take your shi* and go the fuc* home!". This review would be a 1 were it not for the mgr, who apologized & explained my car's situation in more detail to me. Not happy, but it seems the work performed was on par with what you'd expect from an auto mechanic.