Courtesy Chevrolet has outstanding Customer service. We called their service department for their help while we still on the road between Virginia and Florida. Even though they did not have the alternator in stock when we called they had it by the time we arrived. They installed it, taking just enough time for us to have lunch across the street and get us on the road in an hour.
Sat in the service department for over 3 hours with no update on my vehicle. I was there for fleet maintenance so I believe this is why I was put on the back burner. I told the associate when I arrived that I would leave the vehicle and take the shuttle home and he said he would get me a ride in 30 minutes when the driver returned from lunch. 3 hours later I finally asked what the status was and he said the driver had not returned yet when I had watched him come in and out 4 times during my wait. Not a very good place to take a fleet vehicle.
Ask for James. He's the best. He got is a great deal on our vehicle
I want to thank the team at Courtesy Chevrolet for all thier help today. Our salespeople was Hobert Lewis and he did a fantastic job showing us everything we ask for!
Graig Hite is the General Manager and worked the deal from start to finish.
Kevin Smith was our Business Manager and took the time to answer every question we had!
I have been around this business for many years and they gave us a great experience and I would recommend them to anyone!
Thank you all so much
Tony
very low pressure buying experience which is hard to find in todays marketvery fair with pricing & trade in values!!! purchased my 2016 silverado 2500 from ronnie harwood and would highly recommend him and the courtesy family to anyone in the market for a vehicle.