About
Location :
Added by Jopie, at 19 February 2016
Opening Hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 12:00 – 6:00 PM
Gallery
Add missing information
10 Reviews
-
28 October 2017
Great quilt shop, very friendly.
response / report this review -
21 October 2017
I passed through Charlottesville last weekend. I am always looking for fabric. I had read a few negative reviews about machine repair an was a little leary. I don't know anything about that but I had a Wonderful time!!!! I was treated extremely well an I have a strong hillbilly accent😀 Beautiful fabric little pricey but you're getting quality fabric. They also had a great Friday the 13th sale. I can't wait to go back. Check it out!!!!
response / report this review -
24 September 2017
Pretty fabric and nice service. Pricey though.
response / report this review -
28 August 2017
Lovely quilt shop. The ladies are really helpful and are happy to answer questions. They have a good selection of Bernina machines there for sale. They also have a nice rewards program. They have quilting classes as well, but I haven't taken one yet.
response / report this review -
14 July 2017
What a great shop! Friendly, helpful and a great selection!!!
response / report this review -
19 February 2017
Love the store & the staff is outstanding
response / report this review -
01 January 2017
The ladies there are always helpful and take their time explaining things for someone who is new to quilting. Been there 3 times and had a pleasant experience every visit!
response / report this review -
18 November 2016
Fabulous fabrics and wonderful staff. Classes are great for all levels.
response / report this review -
24 September 2016
Do not take your sewing machine here for repair! I had them perform a "diagnostic" because it was jamming. They adjusted the tension and rethreaded the machine for a total of $50. Seems like a lot of money for the service but whatever, as long as they fixed the thing, it'd be worth it. Brought the machine home and it jammed literally within a minute of using after the repair. I took it back and explained the situation to the front desk attendant, who was friendly. The mechanic is generally not available to talk to customers as he works there only part time. I left the machine there to have the mechanic take a look again.
One week later, I get a voicemail saying the machine needs oil and tension adjustment for $99. I had concerns because this is similar to "fix" they tried last time, so I called back to talk to the mechanic and explain my concern. He had an astoundingly terrible attitude over the phone. I tried to explain what was happening when I was using the machine and he interrupted "it's needs cleaning and oiling" repeatedly. I said, well if you can't explain the problem to me I don't want the repair, thank you.
I showed up later that day to pick it up and they tried to charge me a $25 diagnostic fee. Recap: they wanted to charge me to "diagnose" the same problem I had before, without even taking the time to explain what they found wrong with it. I had to argue with the store owner for like 20 minutes just to take my sewing machine back without charging me the $25 fee. As I was leaving, the owner of the store said "you got what you want, got it for free" in a sarcastic tone.
got what for free!? They never told me what was wrong with the machine and they never fixed anything when I paid $50 or when I brought it the second time!!!
To sum it up: horrible customer service.response / report this review -
26 February 2016
Very disappointed, that after checking Facebook, and driving an hour and a half, this store was closed. Facebook had hours open "today" until 6. Last year while on vacation, I made the trip and it was also closed even though it was advertised to be open that day. I won't bother to go again when I visit the area.
response / report this review
