First I would like to say the name of this place needs to be changed IMMEDIATLY considering NOONE in the office was compassionate. Dr. Johnson NEVER called to check on my very ill 20 year old chihuahuaA very rude man called me instead. He also made very derogatory and untrue statements in her records that I requested to take her somewhere that was a little more "with it". I would not recommend ANYONE to go to this facility unless you want to be broke.
I love the staff and loved the affection they gave our boxer. I love that they have rescued cats and gave them a home right in the office. I do wish they would come down on their prices a little but it is worth the money.
Very caring
Everyone is very nice and helpful
Abosultey wonderful!!! The man who initially helped our pitbull was great. They made us comfortable, and showed our dog so much love. Close to closing they still helped my baby and made sure he had all the things he needed with stiches and all after hours. I will take all of my animals there. Great people to care for our animals and give us everything we could ask for and more.
We absolutely love Dr. Forbes. She has been so helpful for all our needs. Every time we come in we are treated like family. They never over charge and a lot of times you can get prescriptions much cheaper from here then the pharmacy. We highly recommend bringing your loved ones here.
Chapin & Chris
I love this vet. I see Dr. Hendren, who clearly loves animals and people both. She remembers my cats and asks after the one at home as well. She will spend as long as necessary answering my questions until I am comfortable. When we had to put a cat down after a battle with kitty cancer, she came out to the house and did everything to make sure he was lovingly taken beyond this life. After two years, I wouldn't think of taking my pets anywhere else.
Dr Johnson and the whole staff at compassionate care are great! Dr Johnson has identified and helped get under control a pesky allergy issue my dog Max has to finally get him in his happy place! We have been taking our animals here for the last few years and from the front office to the Dr's the entire staff has been amazing. Thank you for all you do for our fur babies and for us! Can't say enough good things.. If you are looking for a great vet that treats you and your animals like family you have to come here!
My first experience with Compassionate Care Veterinary Hospital of Charlotte was outstanding! Our little miniature Schnauzer Tucker had been vomitting for 7 days (on day 5 he vomitted up a good amount of a dog toy rope that our younger dog must have "deconstructed"), and our "home" veterinary clinic (whom we love) referred us to Compassionate Care when their xray machine was being repaired.
From the moment we walked into the veterinary hospital, we were greeted warmly and made to feel welcome. Everyone expressed genuine concern for our sweet dog, and we knew we were in good hands.
The xray tech Emily was wonderful. It was obvious that she adores dogs, and Tucker was immediately comfortable with her. The office administrator asked if I wanted to go home for the hour they would be keeping Tucker for the second set of barium test xrays.
When they were finished, I was promptly called by Dr. Hendren, the attending veterinarian. She was just as wonderful, asking if I wanted to see the xrays. She had been in touch with our vet concerning the xrays (knowing that if surgery to remove any blockage was required, Tucker would be transferred back to Matthews Animal Clinic for the procedure).
Dr. Hendren and Emily had already sent the xrays to our vet at Matthews Animal clinic, and she explained that she believed Tucker did not have a blockage remaining (the rope most likely caused the initial problem and then created irritation in his stomach which led to more vomitting). However, she graciously deferred to our vet for the final decision.
Additionally, Dr. Hendren advised that I return the next afternoon (24 hours later) for follow-up xrays to be sure the barium had been fully processed. We did so, and she was elated to show me those xrays as well, while still graciously deferring to our vet for a final diagnosis. Emily burned a disc with the xrays for us, and our vet talked with us and confirmed that he agreed fully with Dr. Hendren's diagnosis. Tucker did not have any remaining obstruction, and he would be fine.
To top it all off, one of the xray techs that second visit came out to the waiting area to ask if they could clip Tucker's nails while he was being treated, and two days following that visit Dr. Hendren left a voicemail checking on him and wanting to make sure he was doing well. Wow!
We truly could not have asked for a more professional, compassionate or attentive staff than those we encountered at Compassionate Care Veterinary Hospital of Charlotte. I highly recommend them, and we will always be thankful for their intervention when our little "furry baby" was sick and needing medical care.
I am very grateful for the love and care my Schnauzer is given at Compassionate Care, Dr. Johnson is awesome, as well as the staff. Being new to the area I am happy to have found a hospital, Dr, and staff who obviously love their patients and give them the best care. Cost is very reasonable as what's best for the pet seems to be priority.