Always clean room at competitive prices. Rooms are large, but not really a suite. A sleeper couch is provided for extra people. We usually stay 3 or 4 days, and really like the extra room.
The breakfast is great, always hot food and a good variety (including waffles).
Our stay was wonderful. The only problem we had was them charging my credit card for an additional night. We only stayed 2 nights but my card was charged for 3 nights. Beware of this hotel. Because of that my husband and I will never stay here again.
Location close to the airport was handy after a late evening flight. Room was fairly clean and worked well for kids with two beds and a pull out couch. Taco bell next door if you need a late night snack. Decent place to stay. Also includes breakfast.
My work brings me to Eglin AFB quite often and i always stay at this hotel when I'm here. The hotel is about 10 minutes from the West gate and it's an easy drive. The hotel is clean and comfortable. No pets and no smoking allowed which is good for me as I find I'm allergic to dogs. Breakfast is good but nothing special. They do have a hot breakfast every day for those who like that. I never needed to worry about mold in the shower or stains on the carpet at this hotel. Recommended.
By far the best service desk experience I've had at a choice hotel. I apologize for not knowing her name but she was amazing. Very friendly and helpful. She was the first one that actually acknowledged our choice rewards status and informed us of the points we would be awarded for our stay. The room was clean and the beds and sheets look and feel clean. The breakfast is actually enjoyable and I find myself looking forward to it. It has been an above average stay.
Clean but could use carpet & linen updating. Amazing breakfast buffet. Always n i mean always amazing front desk service in morning or night
I was under mandatory evacuation from Hurricane Irma in South Florida. A very stressful situation exasperated by many hotels filling up quickly. I had to drive 13 hours to Atlanta to find an available hotel where I stayed a few nights. After having to move out of that hotel, I found this hotel on the Panhandle of Florida had a room available so I reserved it. Unfortunately Hurricane Irma moved up to Atlanta with high winds and flash floods the day I was checking out of Atlanta, so I couldn't leave. I attempted to cancel my reservation by calling the front desk (I am confident another evacuee would gladly take my room) but the guy who I called said it was hotel policy that they will not cancel. I tried the following day to have Expedia negotiate with the hotel but the hotel still refused.
During a humanitarian crisis, I am disappointed in this hotel sticking to their policy over the safety of their guests. Most businesses "step up" to help their fellow person, but not here. This is another example of a corporation taking advantage of those in need. If I could give a "zero" rating I would. This is very disappointing.
Nice clean rooms. Breakfast was solid. Room was quiet, water was hot, staff was nice. No complaints. Would stay there again.
This was a very nice place. The staff from front desk, cleaning staff, to breakfast staff ! I will go back any time !!! The beds were comfortable, nice and clean clean rooms but The hall on the 3rd floor towards #306 had 2 really bad black stains in the carpet, they annoyed me while coming and going.
The love seat in our room had very visible stains from dark to white stains😱 , we never Sat or used it. I think it needs desperately to be removed from the room.
The pool was not clean it was very cloudy when wanted to use it on 8/2/17😟😞 you could not see through the water AT ALL ! That's an important amenity when on vacation.
There was a food spill right outside the sliding doors to the front desk late one evening ( taco meat and sause along with it's container) I think something like this shouldn't wait for next day cleaning crew, registration for rooms are throughout the day and night, that does not make a good welcoming impression 🤤
So the most important accommodation room, beds, bathroom, over all cleanliness friendly staff, competitive price, we're great!
Can't comment on overall location because I was there only one night, but just about every feature of this property is great, from friendly and engaging checkin staff to room cleanliness. It's obvious the management and ownership take pride in their product with lots of small details given attention. Rooms are spacious and clean. All outlets are updated (USB and power by bed and desk), a/c worked well and the WiFi was FAST. Great job!
The hotel is in an easily accessible location on route 85. Rooms are clean and the breakfast room is clean and kept clean and stocked throughout the morning. There's a hot breakfast as well as the usual Continental stuff. The hotel is completely no smoking and doesn't allow pets however during my stay someone had sneaked in a dog. Housekeeping is friendly rather than the usual sullen. Also, the hotel provides a grill next to the pool for residents to use. The smell from this when it's in use permeates the hotel and is worse than any cigarette smoke you might encounter. If it weren't for the grill and smoke I would have given 5 stars. They also need to get on the pet thing.
not happy with the front desk attendant priceline say they had a reception tuesday and thursdays with food and drinks the attendent seem to not know what O was talking about
My family and I stayed at this hotel on the way to Orlando and on the home from Orlando. The front desk clerk the first night during check-in was no where to be found. I had to call to get her to come to the front desk but she was polite and administered great customer service after that. My biggest problem with this hotel on the way back was with the cleanliness of the room. There was hair left in the shower that look like it didnt come from the scalp. The following morning while packing to leave my son found the remains of a dirty towel full of the same kind of hair wrapped in soiled clothing. The manager gave a refund for the night stay but my stomach is absolutely turned at the thought. Pictures speak a thousand words!!
When we arrived the room we were assigned to was occupied by someone that was suppose to be here fixing the hot water heater that had been out since 10am Thursday morning [we arrived Thursday night]. He was naked in the room with a random. Tells my husband to wait and we could have the roomHe goes down stairs I meet him from parking the car luckily my young kids were still outside the door and didn't see them naked! But we told the front attendant and they just assigned us a new room and apologized the water was working fine the next morning. Other than that the Queen Suite is big and very clean the only bad thing about the room is that the toilet was wobbly and the sofa needed to be cleaned but that's all. I think is a nice hotel that offers breakfast at a reasonable price. I understand that things happen out of your control sometimes but as far as my room everything was pretty good just a few minor things.