I love the service and friendliness of the hole staff and Mr Ferguson Is a very intelligent and all out nice guy I will never use a norther auto dealers. Thank you for all you do james keith jr
Great customer service, & a great place to buy a car!
Great working with them . Thank you Chad.
Had my vehicle in for a recall. Great staff, quick service and WIFI
With the dedication you. come to expect from Me Moss the new Magnetic ride shocks replaced and good ride restored.
Joe treated us so well! He found me exactly what I wanted and made our Vehicle requirements a priority. He and Stan went above and beyond to accommodate us and I really feel we were treated more than fairly. My family deals with them a lot and referred us, I can see why they are returning customers and support Joe and Colonial. Excellent customer service and fair dealings.
Bought our new 2016 Outlander Sport from Joe Cardiello at Colonial. Was an awesome experience and saved us over 2 Thousand dollars over 5 Star. Loved our car and experience so much we went back and got another Outlander sport. The service department is also really fair with pricing and services unlike many other dealerships Thanks to all the staff that helped us with our purchases.
Colonial motors is like all family , everyone is so friendly and makes you welcome , I have never had a bad experience there , everything is done to the tee , thank you
My soon to be wife and I went here to trade in her 2017 Lancer she was not happy with for a outlander sport. After being mistreated from a mitsubishi dealership on rt 30 Irwin, PA we came here and Joe and other staff treated us like actual people not a sales number . Ya their inventory is not as big as others but you get treated like a person should be treated. The sales person even got me 500$ more for my car then I asked. We worked out a payment plan with a low interest rate in which the other dealership said we couldnt get. They seem to really care about your business. Give this dealership a chance before you go to a big one!
Just bought a brand new 2017 Acadia Denali! Excellent truck and amazing customer service by Cj Spadafora and Joe Cardiello! Great experience from start to finish..easy, fun and super satisfied! Highly recommend Colonial for purchasing or servicing your car!!
My wife and I purchased a 2011 wonderful Buick Enclave from this dealership in Dec 2016. We asked the salesman for a lower purchase price than the then current internet advertised price of $19,118.00, closer to the Kelly Blue Book private party price which was under $17,000.00. The salesman, of his own accord, offered to meet in the middle and gave us a price of $18.000. We agreed and asked him to calculate our monthly payment and he went off to do so. Having come back, we were given our monthly payment and after doing the credit app, test driving the car, looking it over, talking about the warranty options, and countless other options, two days later, having made a second trip back, which is over 45 minutes one way, finally sat down to sign the papers and purchase the vehicle. At this moment, my wife and I both realized that the purchase price was now magically $18,918.00 !!!!!!!!!!!!!!!!!!!!! which is obviously $918.00 more than the originally agreed upon price. Needing the car, after our second long trip and up against closing time for them, we chose to sign and did. I then contacted them about a week later when I had a chance in my crazy life as a small business owner to explain and complain for the incredibly underhanded manner in which we were treated and asked them to refund the difference. They refused and after talking to our salesman, Chris Frank, and two higher managers, John Latsko and another, I was forced to file a complaint with the BBB, which I had previously threatened if they did not right their wrong, which I did, and which explains this whole situation in much greater detail, and of course warn the public here so that it never, ever, ever happens to an unsuspecting customer of theirs again! Now people, expect an owner response.. just like something I received on the BBB.. it goes like this. Matt signed the papers and agreed to the price and we did no wrong PEOPLE! Ask yourself if they were justified in how we were treated, and if the answer is yes, please disregard my entire post, because I would be the one in error. But if they are truly to blame for what happened, purchase elsewhere or simply purchase with less trust than we did and therefore be able to purchase a vehicle at the agreed upon price!!!!! - Matt P.