Love these guys, it's a one-stop place for all of your car care needs- glass, automotive, towing, auto parts. I feel like family when I am there. Highly recommend!!!!
Excellent service! They were able to drop my vehicle off at my job after my service. Very friendly staff! Would definitely recommend.
Car was vandalized
Called this place "bring it here we will get ya right in"
Wait a hour
Told they are not going to look at it if the quote is going to a detective.
Hour and half wasted
Earlier this month we went on a family trip up to Nebraska and broke down along the way and we had a man by the name of Joe V. Come tow us . He was absolutely amazing. We Thank you very much for everything that you did! You went above and beyond and for that we Thank you!
Called my Allstate auto club to get a tow. My policy provides for a tow up to 50 miles. Collision Repair Specialists or "Collision Despair" (the nickname many know them by ) accepted the tow and I received an ETA text from Allstate. After hearing of others past experiences with this company back when I worked in St. Joseph, I started to ask for a Nother provider. I then thought to myself maybe all of the stories I heard we're not true. 30 minutes after the ETA time I called Collision Despair for an update. The lady who answered said she would call Jimmy the driver and have him call me. I waited 25 minutes for that call before calling Allstate back. Allstate advised me that Collision Despair, after all this time has passed, decided to decline the tow as it was too far for them. As previously stated my contract provides for a tow up to 50 miles the location I was requesting to be towed to 31 miles away. After waiting another hour plus Allstate finally found All City Tow in St. Joseph to take care of my tow. Apparently All City is more concerned with taking care of customers then getting their face plastered all over billboards and trucks. If you ever need a tow in that area please call All City Tow, or have your time wasted by Collision Despair Specialists and their merry band of flunkies.
They did a great job repairing my truck after I was hit by a drunk driver. They were quick to get me in and performed the work fast. Alex was great to work with and he kept me updated on the repair process every step of the way.
Covered by insurance. Exceptional work, but because of this they are busy and take a little bit longer than expected.
Convenient, friendly people, knowledgeable techs.
Awesome staff, quality work, phenomenal customer service. I wish the CEO's of companies with crappy service were forced to have their cars worked on here. They would get a lesson on what great customer service really is
Two times I've had to call a Collision wrecker. One time, I simply needed a spare tire put on my car. The second time, my car was stalled on an off ramp; both times were equally scary. Collision Repair dispatched a wrecker within 30 minutes and saved my day. They are extremely helpful, kind, and all around nice people. I appreciate their customer service as well as their fair prices!! Highly recommend!!!
When I had a tire go flat, I looked, searched up and down to find that Mini Cooper S does not come with a spare tire. (Verified after calling Baron Mini/BMW). That's when Collision Repair Specialists came and saved the day! Even after Geico Road Side assistance gave them the wrong address, the driver Jeremy (I hope I got your name right, it's been a long day.) was fast, professional and extremely helpful.
Thanks a million!
Collision Repair Specialists is a locally owned business with a very friendly, Honest staff. The owners are understanding and very fair. They go above and beyond by doing many things for our community including a car giveaway, housing diaper and food drives and volunteering their time with local civic and philanthropy groups. The quality of work is outstanding. They even cleaned my car while it was there!