Aiesha Jones took very good care of me. She already had all the info needed about service to my Mazda. She even went through my coupons and found the best deal. I was impressed! Thanks for a great service experience. I will definitely be returning in the future.
I've purchased several cars over the years. This was one of the best experiences I've had. The team as a whole are sincerely polite and professional. No arm twisting sales manager. You can visit the other Orlando Mazda dealership for that guy. Price was fair, win / win.
Came here on a whim to look at a new Mazda. Was greeted by Mo who was so ind and courteous. The entire experience over the course of buy my car was completely stress and hassle-free. Unlike other dealerships I visited, there were absolutely no high-pressure sale tactics used to persuade me to buy a car, it was great.
If I'm in need of a new car, I'd definitely look at this dealership again.
Extremely disappointed. Today I had my vehicle appraised at Classic Mazda. The Sales Manager was explaining how the computerized appraisal system worked and was showing me his notes when I noticed he indicated the vehicle was in "Good" condition on the following scale: Excellent, Very Good, Good, and Poor. My vehicle is a 2016 which I purchased brand new only 11 months ago. It has always been garage kept and well taken care of. Today it has less than 15k miles on it. I thought this input was a mistake and politely asked what, during his review of the vehicle, made him mark the vehicle's condition as good. The Sales Manager stated that because the vehicle was a 2016 and not a 2017 or 2018 he had to mark it as good. I was dumbfounded! How can a vehicle in excellent condition be marked as good condition during appraisal just because it's not the latest model?? I have to question this dealership's integrity as what I experienced today was completely unorthodox. I do not recommend this dealership and will be taking my business to another local Mazda dealership.
Best customer service experience I have ever received! Classic Mazda had always taken care of me when I brought my Mazda 3 in for service. But when my car needed to be replaced everyone at Classic Mazda took good care of me. Danny N. made buying a car a fast and pleasant experience. He listened to my needs and found me the right car within my budget! No pressure at all! So I can now say that both the sales and service departments have been amazing to work with. I've been a customer for over 8 years and I will definitely be coming back for many more!
another pleasant experience at your dealership. Aiesha Jones did it again. She took care of me the last time I had service done to my car and I had the privilege of having her take care of me again. She is so pleasant and efficient at what she does. you should be proud of having such a dedicated and considerate employee.
Service experience was generally good. However, they have changed the rules for loaner cars where you cannot get one if you are just there for an oil change. I didn't know this and had to get back to work they ended up giving me one, but they told me they aren't giving them out for that anymore. I wish they would have told me in advance or marked it on their website when I filled out the form for their appointment. Otherwise the experience was great.
This is the second car I have purchased from Classic Mazda. My experience the first time purchasing from Classic Mazda led me back to them to purchase another Mazda. I live over 200 miles round trip from Classic Mazda and the trip is well worth it. My salesperson, Gordon Pagano was excellent. He was fair, accommodating, answered all of my questions, and at the end of the sale you felt like you had made another good friend. If you should shop at Classic Mazda, I recommend you ask for Gordon. You will not be disappointed.
Buying from Classic Mazda was a fast and pleasant experience. From first contact from salesman Matthew Rosa, a fantastic price was negotiated and an offer for my trade-in was made based on a few photos and basic info on my car, all over the phone! He put everything in writing to me and promised to hold the car for 2 days. Frankly, I was expecting some "bait and switch" or other fiddling with the deal when I arrived. Didn't happen. Everything was ready for me to sign and we closed the deal on the spot. I drove 90 minutes from Tampa because of the great pricing I received, which was only matched by the professional staff at Classic Mazda. Well done!
Our salesman "Brian Tan" was extremely helpful. He was super patient, understood what we were looking for, helped us out quick & we took out 2 cars that same day with his help! A white Mazda 6 touring & a Blue Mazda 6 sport. I definitely would recommend and will continue to recommend this dealer and Brian to family & friend. I love my car!!!