Name: CenturyLink
Address: 7857 W Bell Rd Suite 107, Peoria, AZ 85382, USA, US
Telephone: +1 623-776-0287

CenturyLink is a point of interest, located at 7857 W Bell Rd Suite 107, Peoria, AZ 85382, USA. They can be contacted via phone at +1 623-776-0287, visit their website www.centurylink.com for more detailed information.

Location :

7857 W Bell Rd Suite 107, Peoria, AZ 85382, USA

Contacts :

Added by Jopie, at 04 April 2017

Monday 9:00 AM – 7:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 7:00 PM
Friday 9:00 AM – 7:00 PM
Saturday 9:00 AM – 7:00 PM
Sunday Closed

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Linda Naismith

25 April 2018

I have just visited this office and spoke to Gary as well as Drew. Having been extremely frustrated from trying to deal with anyone through your phone contact numbers who did not seem to know what they were doing, it was a pleasure to have Gary straighten out billing for service I was not responsible and confirmed by Drew. Thank you both very much.
Marshall Swerdfeger

24 April 2018

Horribly slow internet, and the worst / most incompetent company I have ever dealt with. Seriously, do not be fooled and enticed by their low prices. You truly get what you pay for. If you do business with them you better take notes on EVERYTHING becuase I promise you will need it.
Ed Miller

21 April 2018

David was awesome! Solved our problem quickly and pleasantly. Ignore the haters This dude rocks. (I think people who dislike the corporation are leaving bad reviews, which isn't really fair to the hard working people at this location. )
Andrew Harward

13 February 2018

WORST COMPANY EVER!!!!

Set up my own modem and router. Come to find out they charged me for it anyway.

I was just informed that I was on a 12 month promotional discount where I was only paying around $40 a month for my internet service. I had received this discount because I was set up on auto pay and direct deposit. Starting in September of 2017, I was not informed that the 12 month discount would stop, and that I would start to be charged double as to what I had been paying in the past. I continued to pay for my service because it was on auto pay and did not notice that it had DOUBLED in price!

I always hear these "price for life" commercials on TV and figured my bill wouldn't change. To my surprise, over the last 5 months I have in total paid $200 over what I thought my bill should have been.

USE ANYONE ELSE OTHER THAN THIS COMPANY
Jerry Snead

14 January 2018

Joey was very helpful when my wife and I came on to close my mother in law's century link account since she recently passed away. I was expecting this to be a big hassle but Joey took care of it quickly. Awesome service!
Kristen Strom

20 October 2017

The customer service representatives are awful. Not only are they beyond difficult to understand on the phone but they aren't helpful at all. I've lost my internet service for hours at a time over the last 3 days, when I tried to call they told me my phone number (the only phone number I have had for 11 years),was incorrect and they were unable to locate me as a customer then hung up on me. My husband called back and they miraculously found us in their system under the same phone number I previously provided but told him they had no explanation and as far as they're aware there has been no loss of coverage in our area. so I must be dreaming, right?!

For the amount I pay I expect to have internet service, not for my internet to randomly stop working for hours at at time throughout the day and night. I also expect someone who speaks (and understands) proper English as this is America. Customer service and service in general is TERRIBLE! AVOID THIS COMPANY!
Glenda Snogren

17 October 2017

9 phone calls with several hangup by service reps. Confirmation number given for service to be turned on by 5:00. Text received that service was turned on. Service was NOT turned on. Two more calls which resulted in telling me to go to their website. Really!? No internet. Next call they hung up on me. How can they stay in business ?
Carrie Winter

11 October 2017

Absolutely horrible disconnected 6 times transferred 4 times still do not have the issue resolved! They have owed me deposit money for over a year I will never see it and this is after horrible service I was stuck with for over a year! Keep my money assholes you cost me more money in time and frustration. Hire people that speak English not from another country!!
Fae Ghormley

23 September 2017

THE WORST SERVICE EVER. HOW DOES THIS COMPANY STAY IN BUSINESS? HAVE BEEN A LONG TIME CUSTOMER BUT WHEN I MOVED CENTURY LINK WAS UNABLE TO PROVIDE INTERNET SERVICE SO I CANCELLED EVERYTHING; PHONE, TV, AND TELEVISION. THEY CONTINUE TO SHOW THE ACCOUNT AS OPEN, I'VE SPOKEN WITH NUMEROUS PEOPLE OVER THE PAST 2 MONTHS AND THIS IS STILL AN ISSUE. AWFUL, AWFUL, AWFUL. I HAVE BEEN DISCONNECTED SEVERAL TIMES. REPRESENTIVES ARE UNABLE TO LOCATE NOTES. WE ALL START NICE BUT AFTER THE REP CANNOT HELP, THEY JUST TRANSFER TO ANOTHER DEPARTMENT WITH MORE INEPT PEOPLE. TERRIBLE PLACE! THIS REVIEW WILL NOT ALLOW ME TO POST UNLESS I REFLECT AT LEAST 1 STAR. NOTE THAT THIS COMPANY SHOULD HAVE NO STARS. NOT ONE. THEY ARE AWFUL!
Targhee Swaner

30 August 2017

Worst service ever! Moved here to Arizona setup an acct! Speed was bad and needed more to use wifi! Called centrylink when I received my first bill and it was 80+ they couldn't find me in ther system because they had the wrong address! Was transferred to a different dept to set up a new acct was suppose to get no contract for 55 dollars with 80mb speed! I would have been super happy if the tech would have called to make sure my modem was capable of the Speed! This was 3 weeks ago, no call no show! Called again last week and supervisor was suppose to call me back to keep my business and was sorry for the confusion in the system and waived the whole bill! All I wanted was someone to come to my house move the modem and pay for more and better service! No call no show again! Fast forward today they where happy to cancel my acct and did nothing to keep my service! Other then the technician who came out to my house was awesome his name was Brandon R*** not going to disclose the rest of his name I would give him 5 stars and 0 stars for centry link period! You lost my acct today because I cancelled and will never go back and I will spread the word happily through my neighbor hood and social media. Cheers!!!!!!
Ellen Crabtree

21 July 2017

After I inquired about transferribg services to new address, I cancled it 72 hours in advance. The company refuses to honor the cancellation. Because they transferred it without appropriate approval, installed it, amd whem I call to get my services back at my real address, get run around. They have now placed home owner in a situation where services not authorized by me are being used by others but the.company refuses to send me anything or cooperate when I call. Ive invested several hours of my time to no resolution. This should be 100% on the company and involves credit, money and time.
Chris Martinez

11 July 2017

Worst service ever do not get service if at all possible they will charge you extra for no reason and they claim to run 40mbps but in reality its only 12 mpbs. On top of that if they run a credit check and tell you its a soft hit.. wrong they took 22 points of my credit score each time i had to sign up with them! Please avoid at all costs good luck!
Jessica Chavez

06 July 2017

Horrrrrrrrible service! Constantly having to call to have them come out and fix internet and home phone. Twice a month. Constantly trying to cancel service and them giving a bigger discount only to find they put you in a new contract! DO NOT USE THIS SERVICE! THEY WILL BE OBSOLETE very soon!!
Customer service is a nightmare and none existant. They litterally say, they can't help you! Our red flag shoild have been how difficult it was to start service!
Kelly Solares

27 April 2017

TRASH customer service! HORRIBLE HORRIBLE HORRIBLE! The employees at the call centers are extremely dumb and have no idea how to do their job! Holy cow I never thought I would be so disgusted in a companies customer service how I am with century link. I will definitely be finding new service. Having a customer on hold for over 25min for a credit that YOU GUYS OWE ME is no excuse! I had to hangup the stupid rep didnt even come back on the line. You guys are PATHETIC!
Sisto Delrio

11 April 2017

Gary was very helpful on the phone. And when I went too pick up my modem, Mark was real cool. Thanks guys.