About
Location :
Added by Jopie, at 24 May 2016
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 7:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Gallery
Add missing information
13 Reviews
-
28 April 2018
This is the only veterinary clinic I will ever take my pets to. The doctors and staff are wonderful and caring.
response / report this review -
22 April 2018
I took my dog there for a second opinion on a medical issue. The doctor was professional and courteous but was completely unable to help.
response / report this review -
23 March 2018
This happened years ago and as you will tell I still haven’t gotten over it.But I dropped my mothers dog off (because she was at work and I had to go to work) for checking up(she was pooping herself). we were both available by phone and could come when needed. Well they put down the dog and said it needed to be done immediately. No call till afterwards. Well you took away being able to say goodbye to one of my best friends and being able to comfort her on her journey to the other side. Worst veterinarian clinic ever. I’m pretty sure they messed up and then just said it had to be done. I hope your business fails and you all end in such a way alone and scared. Never take your pets here.
response / report this review -
22 March 2018
I had to rush my 3yrs kitty in and took really good care of her.
response / report this review -
06 January 2018
We have taken our pets to Dr. Lauer for over 15 years for medical emergencies and routine health checks. Every single visit has been met with positive professionalism by both the office staff and medical staff. We are so grateful for the care given by Cedarwood Clinic.
response / report this review -
22 August 2017
After a few visits I think we'll be taking our business elsewhere. Specific feedback from myself and my wife: communication was nonexistent as to what was being done to one of our dogs before it was already done; we were not informed of charges until the bill was presented at the end, which was considerably higher than our previous vet; our previous vet was disparaged by Cedarwood, which is poor business practice; the woman at the front desk was unnecessarily rude and impatient on two occasions; waiting room is hot and stuffy. We did have one decent experience here with our other dogs, but trust and patronage needs to be earned. Unfortunately, we were not satisfied. Best of luck to you.
response / report this review -
22 March 2017
We recently moved here from out of state. My 11 year old German Shepherd gets a monthly injection of Adequan for his bad hip. Back home in California, I would bring him to our vet clinic anytime for his injection. He didn't need an appointment as a vet tech gave him the shot and it only takes about 2 minutes. There was no charge. I always supply the Adequan and syringe.
I started taking him to Cedarwood for his injections here in Santa Fe. I always had to make an appointment, and a vet - usually Dr. Mark Terry - gave him the shot. I wasn't charged. I really didn't understand why an appointment with a vet was needed. Giving injections is something any vet tech can do, but that was okay. It's their clinic, so they're entitled to do things however they chose.
On about our 6-7th visit, we were put in an exam room and kept waiting a long time. Dr. Terry and the vet tech were standing right outside the door. Dr. Terry was just finding out he wasn't being paid for that 2 minutes of his extraordinarily valuable time and wasn't willing to see us. [Never mind that Dr. Terry had seen all 3 of my dogs just a month or so before, and the bill had been for $440.00. His attitude, apparently, was: what have you done for me lately?] Finally, the vet tech came in, gave my dog his shot and said that they weren't charging me this time, but they were going to discuss this matter with the business manage,r and there would probably be a "small charge" in the future. I had no idea why I had even been seeing a vet for such a simple and routine procedure in the first place, but this whole thing was so petty and so badly handled, it was a very negative experience.
Then, about a month or two later, I was running low on Rimadyl for this same dog. I had a prescription for it from my vet in California and was waiting on delivery from 1-800-PetMeds, but I was afraid I would run out before it arrived. I called Cedarwood and asked if I could buy maybe 6 of them to see us through just until his Rimadyls arrived. After all, he was already a patient at Cedarwood and had been treated for the same condition for which he needed Rimadyl. The receptionist said she'd have to discuss it with Dr. Terry, and she'd call me back. I told her to ask Dr. Lauer, not Dr. Terry. We had seen Dr. Lauer once before, and of course, I had no intention of seeing Terry again. EVER!!!
She called me back that afternoon and said that Dr. Lauer said I'd have to make an appointment to bring my dog in for blood work. An appointment: cha-ching goes the cash register. Blood work: cha-ching goes the cash register. And for 6 lousy Rimadyls that had already been prescribed by another vet for an old dog who they already knew had a bad hip? Seriously???
I would not recommend this place to anyone. They are interested in your checkbook. The animal is optional.response / report this review -
02 March 2017
The WORST treatment of the animals and the owners ! .cats wouldn't even be fully deanesthitized when declawed, extremely inhumane conditions!
response / report this review -
15 December 2016
I never had trouble setting up an appointment, the entire staff was friendly, and the doctor's experience was always evident in his work. Thank you all for helping me with my senior kitty all her live long days!
response / report this review -
22 November 2016
We have been going to Cedarwood ever since moving to Santa Fe and they have been nothing short of spectacular. This past weekend though we had to make the difficult decision of putting our near 12 year old Bulldog down. He had many ailments and come to find out Bone Cancer as well. Although it was our first time meeting Dr. Martin he could not have been more professional in spending time with us and helping us through this difficult decision. It's still hard to think about but we could not have done it without your professional staff and especially Dr. Martin. Thank you all again for helping us through this and giving our Dudley a fitting end to a wondrous and long life.
-Dylan & Kelly Klundtresponse / report this review -
03 October 2016
They've treated my animals since I moved to Santa Fe 7 years ago. Friendly service, easy to make an appointment, and knowledgeable vets.
response / report this review -
09 August 2016
I would not recommend this to anyone I once had a white chihuahua and I took him because he has a bump on the side of his butt so we took him in they said it was just a cyst that they needed to remove so they took it out and a day later my dog was peeing and pooping out of his mouth they had taken out some major organ I have honestly no idea which one but I had found out because I had taken my dog to an emergency vet on Vivigen way and they told me that whatever the doctor it taken out they had messed up my dog bad so we had to get him put down it was the saddest day and still will be the saddest day of my life I have ever experienced I've never lost anything important and just to lose my best friend and my only friend over something that could have been fixed by going to another vet really kills me I would honestly recommend going to another I don't want anyone to lose their best friend like I did
response / report this review -
31 May 2016
They refused to give us more heartworm medicine without another blood-test and office visit fee. So I went to Petco, and we got our meds easily for a reasonable price.
Vets think health care is a one way street, pushing extra tests and expenses. I knew we did not need to poked with yet another needle and over-charged. I will never go back to Cedarwood.response / report this review
