They are very friendly here and make you feel welcome. When you come back in they know your name and welcome you home. Washer and dryers are free to use.
I'm a big critic on beds when it comes to hotels. my bed was beyond worn out. Had defined worn places where people had laid over the years. Also, not to mention, the disgusting brown tint the sheets had. And to top it off, had a hair in the bed, noticed first thing. Work late and the last thing I want to go to is a crappy hotel. And that is exactly what happened here. Very noisy people next door. Not a great first experience at candlewood. Will NOT be staying again.
I made a phone reservation for this hotel because they accepted dogs. Although I thought I'd asked what the extra cost of the dog was(I thought it was $10.), I later realized that I had called several places and possibly I didn't. When I got to the Candlewood I found out the cost was $75.! I've never paid this much extra nor would I have booked the reservation knowing that. I know that the reservationist DID NOT tell me the cost which I definitely think should be a normal part of the booking. Yes, I have a responsibility to ask but so does he/she to tell. Of course, it was late in the day when we arrived and we stayed there. Although the room was clean the halls were very dirty-I'm sure they could not have been vacuumed that day or possibility not even the day before. I think charging $25. and a $50. refundable damage deposit would be fine-they could check the room before someone leaves to see if the dog caused damage. Our dog is well trained and for an overnight stay with a good dog, this was way out of line.
I have to say that this hotel exceed my expectations. Rhonda at the front desk was so sweet and caring. She made us feel like home. We came to SC for our daughters Marines boot camp graduation. The staff was very caring and nice. We used the laundry facility and the little kitchen they have in the room. They have everything you need, beds were comfy and bathrooms clean. So i highly recommend this place.
Nice and clean, didnt get the extra towels I asked for before arriving however. Pool was nice. Prices were good and would stay again
Great experience at this Hotel! Very clean,comfy beds and the ENTIRE staff was super friendly. My family and I definitely enjoyed our stay. We will return.
Great location for our visit. Bed was a bit uncomfortable, but the shower was awesome. They have full refrigerators and microwaves in each room, so there is no breakfast offered. The only real complaint is that they don't turn on the ice maker in the fridge before your arrival so you have to wait quite awhile before getting any significant amount of ice. If you aren't one for ice water or cocktails this isn't am issue.
Hotel stay was just fine. Loved having the kitchenette available. Staff was very accommodating. Having the games available in the lobby area to borrow work so well
The stay was amazing. Rooms were very clean and was affordable on a short notice when everything else was sold out in a 100 mile radius. Loved it!
A very friendly staff here. The rooms are cozy and come furnished with dishes, pots, dishwasher, and refrigerator. The rooms were clean and comfortable. The one bad thing I would say is the Wi-Fi connectivity is horrible! All in all it was a very good stay
I am very disappointed with this stay. I was visiting for a marine corp graduation, i wanted to spend a little extra time with my family and they would not allow me to stay any longer than the time i booked and they were not full on occupancy. The room smelt very bad and i was very uncomfortable. I would not recommend this place to anyone.
This is absolutely my favorite place to stay when I visit Bluffton. The staff is very friendly and the rooms are very clean. It's really close to the University of South Carolina Beaufort-Hilton Head Gateway Campus, and it's a short-ish drive to the beach, to Savannah, and to Historic Beaufort. It's a really great spot!
Hotel is clean and neat. Nice rooms. Odd thing is you have to bring down your own dirty towels and bring up new ones. First hotel I've seen like that.