The vet and staff are awesome! You can see it their eyes when they encounter our kitties that they are real animal lovers. They are super attentive when it comes to answering questions and make sure you feel good about dealing with any issues your pet may have. Now if they could only teach us the cat language. 😀
Dr. Kiesel is very knowledgeable and the staff are courteous and helpful! My pet had a low stress level while there, because everyone was so gentle and kind.
Everyone at the clinic has been wonderful to both of us. My Abbey is my life. Mary is always there for me to listen to my concerns. Dr even met us on A Sunday to get meds. Great wonderful place. Best vet I have ever taken my little guys.
Caring staff and knowledgeable veterinarian. Affordable vet care. I would recommend Camino Seco Pet Clinic if you want the best service for your pet.
We love Dr. Kiesel and staff at Camino Seco Pet Clinic. The thoroughness and getting down at our dogs level is much appreciated. All questions and concerns are answered and we appreciate the honesty with concerns.
I've been taking my pets for 2 years. The Doctor is great and the staff is very friendly. When my cat was sick, they were very attentive and gave me some breaks on price for treatments needed. The staff is very good about explaining the treatment and costs. It's a small office and not a big chain which means you get a personalized service for your animals.
Every time I have come in the service is always slow. I deeply appreciate what the main surgeon has done for my cat he is always responsible and you can tell he loves and takes care of all the animals that come into the clinic but my biggest problem is the staff at the front. The receptionist are incompetent and never know what's going on when I or someone I know comes in with our pets. Payment plans have been magically lost, paper work screwed up, misquoted on pet food prices it's a mess and the biggest problem for me is the amount of time I or other people that have come in had to wait. Whatever woman receptionist says they'll be right back and i end up waiting 20-40 minutes. Again the doctor that runs the facility is phenomenal and the payment plans "when done right" are extremely helpful I give the doctor running this place 5 out of 5 stars but the women he hires never know what they're doing and come off as stupid.
I've had great experiences here. Picked up a rescue kitten and visited to have her fixed. Excellent treatment and animal health knowledge. Recently had a Labrador that required surgery (tumors removed) and attempted visiting a vet closer to our home and was quoted nearly $1000 - didn't have that in the budget so visited here and they were able to help and performed same surgery for around $400. Doctor and vet techs were great the whole time and excellent customer service. These folks love animals and you see it in the care they provide to pets.
If you care for your PET then don't go to this VET.
After a few years of service with no complicated illnesses, we finally had a sick dog. How i wish we would not have ignored all of the signs pointing to an inadequate doctor.
Doctors with ethics speak to thier customers, aren't afraid of thier actions, know what prescriptions they prescribed historically. Don't prescribe wild amounts of steriods and put the dogs health first.
Oh, one more thing- they should have accurate records.
Not here.
My lab is a big baby, the vet realized how uncomfortable she was so he got on the ground and sat with her for the entire exam
Horrible! Picked up rescue kittens from being spayed /neutered and vaccinated before being rehomed and they were covered in fecal matter and vomit. It was stuck in their fur, on their surgical incisions had to wash the poor things up before infections or irritations occured. Not something "animal lovers" would do. I'll never be back.
Based solely on veterinary service, knowledge and treatment, I give Camino Seco Pet Clinic 5 stars. However, the seemingly understaffed office can be difficult and customer service does lack as a previous review states. This is a vet tech training office so there are interns there learning. If you're looking for a beautifully decorated and visually appealing clinic, this is far from the Ritz. Bottom line: I highly recommend this vet! As long as you're just looking for great animal care service like myself.
The worst. I was witness to the doctor making the vet tech cry. He shows no compassion, let alone passing interest, in my pet's well-being. The clinic was dishonest and fumbling and you can't be anything but sincere and conscientious when it comes to my furbaby's health/life. Please avoid at all costs.