About
Location :
Added by Jopie, at 02 May 2017
Opening Hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:00 AM – 4:00 PM
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14 Reviews
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11 December 2017
Ya'll have a great beginning rider's course and the ride coaches make the learning of it fun. So glad I came to ya'll.
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11 December 2017
Absolutely top notch experience here. I would highly recommend this establishment. A great place to take your rider course. Kevin is an awesome instructor.
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05 December 2017
Had one hell of an experience there, from that they have added a life long customer to their roster. Shout out to Tim and Dennis on sales for great customer service, Also a thanks to Bret for making it happen. Thanks
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06 November 2017
As with any Harley Davidson store I've ever visited they have very friendly and helpful employees. Love their clothing.
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31 October 2017
Great service. Went over and beyond the customer service. Treated me like family.
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10 October 2017
Great staff make you comfortable and don't stress you on making a purchase giving Complete piece of mind. Would Highly recommend that everyone purchasing a Harley Davidson motorcycle or Harley parts to go there.
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18 September 2017
Live event today. Live band. Food vendor. Tried sitting on a trike I fell in love with. I had a hard time getting off of it, rod in pelvis doesn't stretch. Bad thing, salesman trying to sell me the trike, wouldn't help me off of it. I was wondering, if I couldn't get off, does that mean I get to keep it?
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05 September 2017
Karen was very helpful getting me local information on biker events and giving me local magazines from the area. Jennifer was helpful to find me a business card & refer me to a seat upholsterer for my Sportster. Everyone working there were very nice & kind. They actually took time away from their duties to help me out. Not all shops do that. Most shops point to an area of the store instead of showing a customer around. Great service!
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13 August 2017
Customer service is a lost art. Crystal Harley is an exception. Each time we are in the store they are welcoming and helpful. But I have to give an extra thank you to Kyle in parts. Doesn't matter if its a $12.00 can of motor bright or a new big ticket seat, he is always proffesional
and happy to do his job. We thank you Kyle always and Crystal will be our Harley store from now onAndy, you need to keep this young man on your team.response / report this review -
01 July 2017
Very nice staff, love the place. No pushy service or sales
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22 June 2017
I travel the US frequently and take my Harley with me everywhere I go. This was my first time dealing with Crystal River Harley. I bought an Ape Hanger kit on May 23rd and thought things would go well. Today is the 21st of June and after many attempts (even calling the owner) I still have nothing to show for my $785.00 and this is ridiculous. This is a prime example of what a Harley dealership should "not" be. If you think of using this place you should read some other reviews. Terrible service and avoid at all costsThey haven't delivered the parts and want to charge a re-stock fee? I keep waiting on a film crew to jump out and say "hahahaha we got you, we were just kidding". No jokeworst Harley Dealer I have ever stepped foot in. Where is the no star button?
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14 June 2017
Walked around the parking lot with my husband and checked out a few trikes. Salesman was with another man, but no recognition on us.
I also then walked in to see the clothing department and no one greeted or said hello or even acknowledge me. I did see a woman in middle of the store by cash register alone. Walked around and left with not a greeting from anyone.response / report this review -
03 June 2017
The service center will leave you waiting while they eat candy and chat with their friends. I am thinking of selling the Harley to get an Indian.
Zero starsresponse / report this review -
09 May 2017
They we're very informative & helped me out as much as they could & I believe they could get just about anybody up & on a Harley to start riding
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