Name: Buff Whelan Chevrolet
Address: 40445 Van Dyke, Sterling Heights, MI 48313, USA, US
Telephone: +1 586-698-7752

Buff Whelan Chevrolet is a car dealer, located at 40445 Van Dyke, Sterling Heights, MI 48313, USA. They can be contacted via phone at +1 586-698-7752, visit their website buffwhelan.com for more detailed information.

Location :

40445 Van Dyke, Sterling Heights, MI 48313, USA

Contacts :

Added by Jopie, at 10 January 2017

Monday 7:00 AM – 9:00 PM
Tuesday 7:00 AM – 6:00 PM
Wednesday 7:00 AM – 6:00 PM
Thursday 7:00 AM – 9:00 PM
Friday 7:00 AM – 6:00 PM
Saturday Closed
Sunday Closed

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Paul Young

19 December 2017

Every time I took my car for oil change waiting for a long time. It seemed not that busy but took more than a hour. Time is money and hope the situation can be improved. Nobody wants to wait for at least a hour to change his or her vehicle just oil. That took extremely too long time for oil change. Sometimes took two hours for oil change at this place. Really need to improve the process to reduce to half hour (plenty time for a technician to change oil) that would be reasonable. I believe I am not the only customer complaining about the issue. I had two cars in my family. Other car has been sent to the dealership for oil change, but has been never waiting for more than a hour doesn't matter how busy it has been. Why other dealer ship can do it, but you cannot do it? Please improve the situation. Thanks!
Sara Nolan

13 December 2017

I went into this dealership knowing the exact car I wanted. The salesman, Perry, acted completely uninterested in helping me.
I was offered $600 for a trade in (I ended up getting $1700 elsewhere).
I expressed what I needed/wanted and Perry printed everything out and said, "This is the check you need from the bank." with zero effort of even trying to figure out the situation.
If you commission based, and I'm sitting at your desk then I should be priority.
Got a 2015 Chevy Equinox the next day from Bill Fox with a much better experience.
Robert Urban

05 December 2017

SEEMS LIKE THE SALES FORCE PEOPLE WERE ON TOP OF THE GAME. I STATED WHAT I WANTED AND THEY HAD IT. THEY FOLLOWED UP WITH A CALL TO ME EARLY ON 11-30 TO COME SEE THE TRUCK. I LIKED THE TRUCK AND MADE THEM AN OFFER THEY COULD NOT REFUSE. THEY CRIED A LITTLE BUT ACCEPTED MY OFFER. WE MADE THE DEAL. I AM HAPPY. GOES TO SHOW U. THEY DID NOT SNOOZE ! THEY ALL WERE SMOOTH. R T U
Ripley275

04 November 2017

Tom was great. Helpful, kind, never felt rushed, answered all my questions and more. He listened to what I was looking for and made reasonable suggestions in that direction. My family has always gone with Chrysler, so this Chevy Malibu is a first in more ways than one. The ride is quiet and cushy, just as he said and the steering like butter, mpg is way better than my van was, and I'm really enjoying my XM radio and On Star. The hard decision will be deciding what to keep after the trial period ends.
Kristina Coenen

26 October 2017

I had the most amazing experience leasing a 2018 Equinox at Buff Whelan Chevrolet! Terry was my sales rep and greeted me as I walked in even though I had never been there before. He was incredibly helpful and easy to work with and Kim at the front desk was so sweet to my two-year-old (who ran all over the showroom making friends with everyone). I was also very impressed with all of the other employees who worked the floor. They worked as a team to ensure I was satisfied even though I wasn't their personal customer. Everyone seemed to be in a good mood and happy to work at such a great dealership. I can't wait to go back in two years when my lease is up.
Michigan Boater

01 October 2017

My last two vehicles have come from Buff Whelan. There's a reason they're the biggest:

- Great Deals: I keep my eye out for Buff's Ad. When I see a good deal, I come in and we review whether or not I'm eligible for all the discounts applied in the deal - and they explain things clearly.

- Great Service: I was in a hurry to get a new truck and came to see Lee around lunchtime. He found exactly what I was looking for, took my prior lease in, and got me into the new truck that same day. When I asked a bunch of questions about the lease agreement - money factor, residual, and capital cost reductions - Lee answered them directly and without delay.
Eric Smith

21 September 2017

Highly recommend Stephanie Nelson as a sales person. She was easy to work with and within the matter of an hour I was out the door in my new truck after a deal was struck. Very convenient and at a good price. I'll go back to Buff Whalen every time with service like that.
Danielle Ronketto

19 September 2017

I was blown away by the service and speed that I received at Buff Whelan! They found the car I was looking for and gave me a better price than the other dealership I was working with all in one day. I worked with Darrin and he was phenomenal- friendly, knowledgeable, professional, and efficient.

I will be going to Buff Whelan again!
Allen Williams

08 September 2017

Stephanie Nelson was the best. She went the extra 47 miles to ensure my wife was happy. Her teammates help pull off the best anniversary gift ever. At the same time they endured I had a great deal.
Mary Lou Palazzolo

01 September 2017

Buying a 🚗 is a huge purchase and I was a bit 😩 nervous. I visited a few dealerships in the Metro Detroit area but thought I'd give Buff Whelan a call to see what vehicles and rebates they offer. Torrie set my appointment with
Andrea Dean who was so knowledgeable and sincere.
I purchased my Trax from her and it was an easy and awesome experience!
Please ask for Andrea Dean for the best deal and fantastic service!
🌟🌟🌟🌟🌟
Jacqueline Straka

26 April 2017

I have leased cars with the Caul men since 2003, first Chris, than Mike now Jeff and each of them have been so helpful. I now nave a 2015 Malibu LT through Jeff and will be trading this in for a 2018 when they come to the lot and I can check them out. I know Jeff will help has he has in the past and I look forward to seeing him again for my new lease. He is a fantastic salesman and takes time with each and every customer.
Jackie Straka
Dominique Grass

15 April 2017

Excellent: all documentation was well prepared, thus we could go through all papers in a timely manner. The sales person responded fast, was very knowledgeable, friendly, and helpful at the same time. If nothing changes, I will lease again in two years. It was definitely worth the longer drive from Rochester Hills, because my local Chevi dealer was just the opposite.
Brittany Walker

09 March 2017

This was my first time buying a car, and it was a great experience. I was told everything up front, the paperwork was easy to understand, and they were happy to answer my questions. I would definitely recommend this place to anyone looking for a stress free car buying experience.
Jamie Loper

24 February 2017

Great dealership. I was referred to Andrea Dean and couldn't be more pleased. Andrea worked tirelessly to make our transaction smooth and painless. We came home with our brand new lease today and we'll continue to do business with her in the future. Highly recommend Buff Whelan and Andrea.
Gary F Moody

17 January 2017

Traditional car dealer with an updated attitude toward customers. While waiting enjoy some free coffee. My experience is with a single sales person, but he was friendly, knowledgeable, quick with the computer, open (would turn the monitor towards me to see the screen), genuinely interested in getting me the best deal - therefore thinking not about this purchase but about all the future purchases. I appreciated this mentality. Of course, all car dealer sale people say this; but few live it. My experience was they want your repeat business and treated me as such. And yes, I will be back.