Name: Apple Partridge Creek
Address: 17360 Hall Rd, Charter Twp of Clinton, MI 48038, USA, US
Telephone: +1 586-840-0500

Apple Partridge Creek is an electronics store, located at 17360 Hall Rd, Charter Twp of Clinton, MI 48038, USA. They can be contacted via phone at +1 586-840-0500, visit their website www.apple.com for more detailed information.

Location :

17360 Hall Rd, Charter Twp of Clinton, MI 48038, USA

Contacts :

Added by Jopie, at 29 October 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 6:00 PM

Add email
Add business description
Add Social Media
Add Products and Services

Joseph Cordle

21 December 2017

As always, the store was packed to the hilt with customers who were browsing, purchasing, and getting work done on their product. The employees I interacted with were friendly, polite, and knowledgeable overall professionals. In fact, the gentleman working with me, advised me to call Apple Care because the repair could be done by myself with the assistance of the help over the phone. Very helpful. Hated the crowded store though.
Sergio Calagna

17 December 2017

It's very fun just to play in here. Everything is so expensive. If your planning on getting a phone get an Android.
Cyril Mekhail

09 December 2017

I tried getting my iPhone X replaced for multiple issues out of the box. The first time one of the employees said there was nothing wrong with it and restored it. I still had these issues so I called Apple care and arranged a replacement. I than went in and the phone was activated. I was leaving and the new phone said sim failed and lost service had to turn around and get have another repair done not even 10 minutes after leaving. I also lost my glass screen protector during the precess with no replacement. 3 bad expireces in a row do not go. Go to the somerset location
Adriano Ribeiro

06 December 2017

The sales person that do The reception need to be more receptive. The rest was great
Evan Q

22 November 2017

Manager and employees are all arrogant. They talk down to the customers in a condescending manner. Told me my phone has a hardware malfunction, when all my issues were caused by the latest software update. The employee and manager didn't take time to listen to what I was saying, even though there was another customer right next to me who had her phone crash do to a the software update, and there's also a national publication that is warning people not to update their phones. They make you wait after making an appointment, while they have employees roaming the store doing nothing except for BS'ING with each other instead of helping out customers. Basically without telling me what malfunctioned on my wife's phone, or even attempting to find out what malfunctioned all they could tell me was that my phone was out of warranty, and either I buy one, pay to get it fixed, or leave the store. All in all, mickey the manager should not be working with the public, let alone be a manager! Worst experience I have ever had. And if you don't believe me read the other reviews about this manager! Maybe it's time apple gets off of its high horse and realizes that their software updates are causing people's phones to malfunction and be inoperable!
Brian Weaver

29 August 2017

I took my I phone 6 to this store so that they could tell me why it wasn't charging. The technician told me "you are missing pins in your charging port, You need a new phone." So I got hooked into another contract. Next, he says " you need to get the old phone to turn on or else we can not transfer the data." So, as I try to get my phone to turn on, since their "expert" couldn't do it, I take the old phone to a local phone repair store. The local tech says " You need a new battery. That'll be 80 bucks, come back in 20 minutes." I came back in 20 minutes to pick it up and it worked like new! NEVER EVER TAKE YOUR I PHONE TO APPLE FOR REPAIRS!!! THEY ONLY WANT TO SELL YOU A NEW PHONE!!!

Apple,

You need to repair your product if it fails! Don't scam your loyal customers into more contracts with false information. This experience was extremely disappointing and my next phone will be a Samsung.
Bob Shumney

09 August 2017

Set an appointment, staff was great!
Courteous, professional, and fixed our problem within ten minutes.
Great place.
Satyajit Gudimani

24 July 2017

Very poor customer service, numerous Apple reps hanging around the store and chatting away but the Greeters say she does not have any one to fix my iPhone issues since store closes in 45 minutes and apparently all are busy!! Really!

Now I will have to wait for a call from Apple customer support. I drove all the way 6 miles to be turned away!
Thomas H

29 May 2017

Took My 5 year old Mac book pro that a friend said was now a large paper weight to this apple store to see if they could fix it. Huge line before they opened thought it would be all day to get service but they had my computer diagnosed in 15 minutes and told me it would be 3 to 5 days to have it fixed. Got home and received a phone call 10 minutes later telling me that it was fixed and ready to pick up. Cost was under warranty and they even cleaned it. If Apple keeps this service up I will be a customer for life.
Robert Webb

20 May 2017

Best Apple Store ever, there customer service is superior great place , a lot better than the stinky somerset Apple Store where they don't do nothing to help you
Byers Wrecker

05 April 2017

Great customer service! Had a badly cracked screen on my IPhone 6S Plus. Charged me $149 to replace screen which is less then Sprint would have charged me. They got me in and had it repaired in about an hour. Didn't think my phone was salvageable. My only complaint was the wait time to see a tech. Not Apples fault. They are just always busy since they are very popular. Great place.
Kim Krueger

20 December 2016

I love the staff at this store. They are all so helpful and curious. Everyone is treated equally.
The store is clean, The atmosphere is cheerful and the location is perfect.
Samuel Bambrick

18 December 2016

GREAT customer service! I don't know what the problem is with all the 1 star people but I've been there like a LOT and it's always been a GREAT experience! I'm a huge time Apple user, and I have literally like all their products, and LOVE THEM. The customer service online and at the store is stellar. GO APPLE!!!
Alfie Pugh

05 November 2016

I purchased a iPhone 7 plus & was supposed to get a receipt via email. I called and a apple rep from there didn't even have my information on file. Then tried to transfer me to another line. Then the phone hung up SMH really. What great service you all have at Partridge Creek Apple.