Awesome ski resort.
taught my 4 year old son the basics enough to ski the bunny hill himself on his first trip skiing
All of my kids have learned how to ski from this academy. The instructors know what their doing.
Hotel rooms are nice. Room service and hotel staff were awesome. Great service. This would be 4 stars if the grounds reflected that of a resort. They charge over $30 in taxes and resort fees, yet there is garbage everywhere on the grounds. The children's play area near the little pond was covered in cigarettes, lighters and other garbage. There was bird feces all over the benches and patio sets. Really no walk ways and just not fun. If your going to charge resort fees during your off season please maintain your grounds accordingly. 😑
The skiing is good, but don't expect too much since it's Michigan. Definitely a crazy ripoff for a day ticket, but so are all the other places in Michigan. The only time it's worth it are Wednesdays and Fridays (except during the holidays) when they do the $10 lift tickets from 4-10.
The cafeteria is horrible though. The 'chicken tenders' are mechanically separated chicken and everything is insanely expensive. Not only that, they don't even let the people who work there receive tips. I just asked them if we could tip them and they said no. This area has some of the most expensive real estate in the Midwest, and I'm sure they don't pay these people, who obviously work very hard, more than $10 an hour. Way to go
3.5 stars. Boyne Highlands runs a great ski slope- lots of programming, good skiing, the lodge is spartan but very cozy in a good waykind of a throwback and a great breakfast. The weirdest part of this resort is the customer service. The people who walk around the resort helping you with various things are way above the norm- 5 stars all the way.But the front desk and people who answer the phone are ABISMAL, and stranger yet is how consistently bad they are. It's really strange in that it's as though they were all hired yesterday, never have an answer for even the most simple questions. What they really need is a small concierge desk. Waiting in line with everyone trying to check in or out just to ask a question is a drag!