Billabong

Location :

4105 Portola Dr, Santa Cruz, CA 95062, USA
Added by Jopie, at 16 March 2017

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• Sophy10

  28 May 2022

  I gave Billabong two stars for their return policy or method. They use USPS for costumer returns, and this carrier is the worst. They are constantly losing packages. This is conveniently for Billabong and other companies that use this carrier. If you lose your receipt, you won't get a refund.

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• Emma Hansen

  03 February 2022

  So many boards and cute clothes, I work here but I shop here a lot because it has everything I need to survive in Santa Cruz
  
  🌴🌴🌴
  🌊🌊🌊
  
  (𝒆᙭𝐜έⓅ𝓉 𝐀 𝔩เν𝓘ήg ώᗩ𝐠𝔢)

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• Megan Andersen

  05 January 2021

  Phenomenal customer service! Our experience purchasing a wetsuit was awesome. They made us feel so comfortable and were so patient with us on the whole process. Would recommend this place to everyone and we will be back again. Thank you for everything!

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• Martin Stadtmueller

  17 September 2020

  These might be the nicest people on the planet. Everyone from the guy who runs the store, Adam, to the other employees are incredibly helpful and friendly. Plus they have great gear from boards and wetsuits to surfy fashion. Highly recommended.

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• Kelsey Gibbs

  23 March 2017

  I bought a swimming suit from them a week ago. All I wanted to do was exchange the bottoms for a bigger size. They weren't any help because I didn't have a receipt. I have been to many places that have exchanged clothes without a receipt. The fact that they "don't have the technology" to look that up the transaction is pathetic. We're in the year 2017 and they can't look up my transaction, that was only a week ago, without a receipt very disappointed in this store.

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