John Dahl our sales man was AWESOME! Very informative, very detailed. Would recommend him to all our friends and family. Joel was very knowledgeable in the access of our truck. We actually had a great experience. We wish you and yours a blessed and safe Christmas. Thank you and God bless.
I just bought a 2016 Chevy Tahoe from Bill Luke Camelback. I worked with Doug on the sale and he was fantastic. Joel showed me all the new things on the Tahoe that I did not have on my old one. He was very very thorough and a very nice guy. I thank you both and I thank Bill Luke for a very easy experience in
buying this car.
Seriously amazing! I bought my first car here and it was literally a fun time doing so! Most people talk about dreading about going to dealerships, I don’t know why but I enjoyed it! I bought a new 2017 JEEP RENEGADE and I would have not purchase from anywhere else! When you visit the salesmen are not pushy or breathing down your neck, it’s actually nice. I recommend Bill Luke!
Know how you want a new car, but dread going to the dealer? That was me, but Bill Luke was not that dealer. Yes, I had some negotiating to deal with on my trade in, but when you go to the largest Chrysler / Jeep dealer in the country, they do want to move cars. I felt that I got as good of a deal as I could on a new car. My salesman, Bill, was very helpful and a good listener. I have been in since to get help with some of the new car features (more computer than car), and get the same warm welcome. I would say post-purchase experience and support is excellent.
The best experience in buying a vehicle for my business!
I have been buying new vehicles for 40 years. I know all about the tricks and lies dealerships have made in the past. Bill Luke is different! From the start every person I dealt with at Bill Luke from the internet Sales to the actual in person Sales was great! Straight forward and honest. No last minute tricks. The “out the door price” is really the price no locking you in the finance office or taking a credit card for security and not giving it back until you buy all the ‘extras’ you don’t want or need. It’s refreshing to get the truth from people and pretty rare these days! Best selection, best price, best people = best experience and I got it all done in Just a couple hours!!! What more can I say? You will not be disappointed!
Awesome experience at Bill Luke Dealership! Kris helped me, she was OUTSTANDING!!! They worked with me to get a good price on the RAM 1500 I wanted. Ali the Finance Manager was thorough, I like how quick he got me out of there! Most dealerships you spend like 5 hours, I hate to wait! I was in and out of this dealership under 3 hours!! Kris also delivered my new truck to my apartment, talk about great service!!! Love her!
We had a great experience today at Bill Luke buying our fourth car from them. We had Lionel helping us out today and he was awesome. Knowledgeable about the cars we were looking at, really helpful, and just a pleasure to work with. Our whole experience was very streamlined. They didn't put us through the wringer with haggling-- we told them what we wanted to spend and they did their best to get us where we needed to be. Overall we spent around 3 hours at the dealership which in our experience isn't bad at all (we looked at 3 different cars as well). Wonderful experience today, and we will continue buying from Bill Luke in the future! Thanks guys!
We planned on getting a new car for almost a year so we walked in to Bill Luke already knowing exactly what we wanted. When we made this clear, it was so nice. No one was trying hassle us and push us towards something else. All they did was hand us the keys, put together the financing and wave goodbye. Such a refreshing experience to not get pressured but to have people listen to what we said we wanted and just make it happen. Thank you for a great experience. 😊
Car buying is not an easy process! But Dan our sales rep, made it as painless and smooth as possible. Wendy the finance manager was also great and kept to her word that if a lower rate was available, she would give it to us and she did! That never happens! But here at Bill Luke, the service was swift and superb! Thank you for a painless car purchase experience ! The best I've ever experienced !
The atmosphere here is super casual and relaxed. My family and I came to find a car and left with the perfect one. Our sales man was Doug and he was very knowledgeable about the cars he was showing us and even made suggestions for and against the cars we were looking at. They were also very understanding and flexible (to an extent) about price to make sure we would be comfortable with our choice.
At the time of purchase I was given 4 free oil changes because of a problem at the dealerships end. I was able to use 2 of them with no issue at all. Thank you Tempe location. Now as I attempt to use the 3rd they they find no record. Then they found the record. Then Ricardo in finance said any dealership will have record of the oil change with the VIN #. Then the oil changes were expired. Round and around and around. Very poor customer service. No response to emails. I had to call Ricardo back the next day because I received no return call. So I am at a different dealership now who very kindly went through the whole situation with me because nobody from the Phoenix end fixed this. For my trouble they are giving me a complimentary oil change today at their cost. I spoke to Mark Collier in Phoenix. He tells me he will take care of this and call me tomorrow. Meanwhile I'm here at a dealership to get my oil changed now. I let him know I needed the expiration date on my two remaining oil changes extended. He disagrees. Just because a completely different dealership in another state is making up for their mistake doesn't mean Bill Luke doesn't still owe me 2 oil changes. We'll see what tomorrow brings but I'm not expecting much from them as that has been my experience.
I have purchased over 20 cars and this was absolutely the smoothest, easiest transaction I have ever done! The listed price on the car was thousands less than other dealers and just below what I believed to be market value. They did not attempt to add any extra fees and were completely transparent and honest throughout the entire process. I will look to buy here the next time I am in the market!!
The staff at Bill Luke were very friendly and helpful throughout the entire process. Buying a car is a lengthy process so it would have been nice to have something to help make the many hours waiting on paperwork a little easier. Everyone was helpful and answered all our questions. A big plus was when we got the keys and were taken to our car the associate went over all the features and even helped me sync my phone to the car's Bluetooth. Never had anyone go through all that with me before. Thank you Bill Luke for being a step above.